Freshtohome Complaints & Reviews

Sir I was ordered fish vide order no-#STHH12392335, that time I was paid ₹816/- through online payment, but I didn't received yet and nor received any phone call till and didn't received any message from freshtohome. I Kindly request you to plaese cancel my order and return my amount ₹ 816/- due to I didn't received my order till time. Thanking You

I placed order in freshtohome to deliver on July 31st 2022 in 6am to 9am, but I am not yet received and when we call customer care after struggling to get connected to line more then 1 hour, no proper answer from care officer and they have not initiated by cancel request also and no status update in app and email. I want my amount refund . Order no E02C6887

You senseless liars,
stop calling me!

Your delivery agents claim they do not have the address or directions.

Someone called from [protected] and she does not know what the complaint is.

Show professionalism in your delivery.

You have been lying since 3 years that you will fix delivery issues.

Your delivery agents claim they do not have the address or directions.

Stop calling me!
stop calling me!
stop calling me!
stop calling me!

FreshToHome delivery agents refuse to follow directions or use Google Maps.

FTH makes bogus assurances of addressing this issue. Same old bogus insincere talk by FTH.

On Saturday, May 21, 2022, 05:12:58 PM GMT+5:30, Ram Urs wrote:

As usual, your delivery person needs directions. Help him +xxxxx

Don't tender bogus apologies.

On Wed, Apr 27, 2022 at 5:55 PM, Ram Urs
wrote:
You have been saying since at least 3 years.

Be honest. Do you believe in what you are saying?

On Wednesday, April 27, 2022, 05:51:43 PM GMT+5:30, Grievance Officer wrote:

Dear Sir,
Thanks for contacting Freshtohome.com.

We sincerely apologize you for the inconvenience caused, we have instructed our delivery team going forward to assign one dedicative delivery boy who knows the address very well for all your orders going forward.

For any assistance, please feel free to call our Customer Support Team.

Thanks & Regards
Team Freshtohome.com