HFCL Connect Broadband Complaints & Reviews
| Address: | Panchkula, Haryana, 134112 |
| Website: | www.connectzone.in |
Problem desc:
My user id is 125153 and i am using this service from last 2 years
But from last 2 months speed is very slow i reported complaints 'n' number of times
And they are not able to resolve internet speed issue. Number of times they forced me to close complaint by saying this is a matter of technical team, i called their customer support team as well visit local office sec-9 panchkula (Number of times)br...
My user id is 125153 and i am using this service from last 2 years
But from last 2 months speed is very slow i reported complaints 'n' number of times
And they are not able to resolve internet speed issue. Number of times they forced me to close complaint by saying this is a matter of technical team, i called their customer support team as well visit local office sec-9 panchkula (Number of times)br...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
No response to request for change of Plan
| Address: | Chandigarh, Chandigarh |
Change of Plan in broadband- No response
I am using Connect broadband connection for the last 7-8 years and the present plan DSLS 43121 since July 2008. In first week of April 2010, I responded to one of the many promotional calls from Connect and submitted written request along with all the documents demanded by the Customercare executive for change of broadband plan from UL 390 to DSL UL 590, to the Connect office in sector 35-C...
I am using Connect broadband connection for the last 7-8 years and the present plan DSLS 43121 since July 2008. In first week of April 2010, I responded to one of the many promotional calls from Connect and submitted written request along with all the documents demanded by the Customercare executive for change of broadband plan from UL 390 to DSL UL 590, to the Connect office in sector 35-C...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Change of Plan in broadband- No response
| Address: | Chandigarh, Chandigarh |
I am using Connect broadband connection DSLS 43121 since July 2008. In first week of April 2010 I responded to one of the many promotional calls from Connect and submitted written request along with all the documents demanded by the Cusomercare executive for change of broadband plan from UL 390 to DSL UL 590, to the Connect office in sector 35-C Chandigarh. After checking the documents the lady executive told me that needful would be done...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Non providing of Wifi modem
I have a broadband connection[protected],I was provided Wifi modem from HFCL Connect for my broadband connection after deposit of required security fee.This modem devolped some fault in december 2009.Company"s engineer removed and replaced that modem with ordinary modem(non wifi)since they havestill not provided me Wifi modem inspite of my several complaints.
Dr.Satbir Singh
Ph.no.[protected]
Guru Arjan...
Dr.Satbir Singh
Ph.no.[protected]
Guru Arjan...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Wrong Services Charged in Bill
I am using Connect Phone No[protected] under DSL Combo UL 666 Plan.
My First complaint is that I've got charged several months for Infotainment Services which i have not activated and after many times it was got disconnected when i have a talk on Hotline No. from Connect Office in Nawanshahr, Punjab and its Complaint ID was 5357822.
Now regarding Second, I have recently activated the Service...
My First complaint is that I've got charged several months for Infotainment Services which i have not activated and after many times it was got disconnected when i have a talk on Hotline No. from Connect Office in Nawanshahr, Punjab and its Complaint ID was 5357822.
Now regarding Second, I have recently activated the Service...
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HFCL Connect Broadband Recent Comments
- Hfcl connect broadband internet speed problem
Problem desc: My user id is 125153 and...
1 - Change of Plan in broadband- No response
I am using Connect broadband connection DSLS...1 - No response to request for change of Plan
Change of Plan in broadband- No response I...11 - Wrong Services Charged in Bill
I am using Connect Phone No 01823-506926 under...1