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PoojaSumitDubey
from Noida, Uttar Pradesh
Oct 14, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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Refund issue with the cancelled order

Address:Noida
Website:www.homecentre.in

I have cancelled my order (Invoice number: [protected]) placed on 10 Sept'22 immediately next day as my space was not enough for the sofa set which i ordered. It was purchased from Home center Noida - DLF mall of Noida. I requested for refund and it was accepted. I received the mail with the link to update the bank details but no refund. I called customer service and they told me there is no record with them. They sent mail again asking...
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Address:Purva Plam beach Hennur bangalore

An Interior order was placed a year ago although full amount have been payed there is no response till today ....
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Devashish Datt Mamgain
from Bengaluru, Karnataka
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not returning money for damaged sofa although complaint is accepted

Address:Homecenter, Oasis Mall, Koramangala, Bangalore
Website:www.homecentre.in

Homecenter is not returning the money for the refund of the sofa which was received in bad quality. Physical store manager and customer care office keeps blaming things on each other and no one seems to resolve the issue.

We received a bad quality sofa from homecenter. Customer care accepted the complain, took the photos of the product and promised to take action within 24 hours. Since then we have complaint to the customer...
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Shelleychauhan
from Agra, Uttar Pradesh
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items were missing from my package.

Address:Trident Hotel, Front Office,Fatehabad Road Near TDI Mall, Tajganj, Agra, Uttar Pradesh 282001, Agra, Uttar Pradesh, 282001
Website:www.homecentre.in

I order total of 5 items from homecenter and I paid for whole amount but two items were missing. I complained about it on their helpline number twice since then I'm not able to call them as whenever I call them on helpline number it doesn't connect and say wrong number. I have mailed and messaged them on their helpline site but no reply no one attends. I want my money back or send my items as it was promised....
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lakki lovely
from Hyderabad, Telangana
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dining table

Address:Home center begumpet, Hyderabad, Andhra Pradesh, 500016
Website:www.homecentre.in/in/en

I have purchased a dinning table at home center on 1/8/2019. Within one month, it started breaking. I registered a complaint against it. They are saying that it is due to improper maintainance and is not responding correctly. But it is clearly visible that the table is breaking. I got cheated by these people in homecenter. The quality of the table is not good. I need a replacement....
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Arul6199
from Tiruvannamalai, Tamil Nadu
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im not getting my refund back

Address:560103
Website:Homecenter.in

I have returned a product from home center order no is [protected]. I returned the product before 1 and half months before and still they are refunding my money back. I have called them more then 20 times and multiple emails with no luck.

Every time when you call home center they will tell you that it shows processing in our system so it will take another two days. The same dialogue has been told more then 15 times. I’m so...
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Nitish Maurya
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic service for delivery and assembling of furniture.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303

This is regarding the emily beige l shape sofa that i purchased from homecenter store located at tgip mall in noida sector 18. The bill no. For the product is[protected]. This product has been delivered yesterday late evening (24th aug 2018) at my home.
Along side, i had also requested the assembling of the sofa parts on the same day to which the store staff had promised that they will do it on the same day as delivery. But against...
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