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COMPLAINTS

Iberry Complaints & Reviews

Address:Bangalore, Karnataka

On[protected], I had given my Iberry Nuclea N2 mobile for repair because of some display problem which was in warranty period. After so many days with repeated calls, I opened a ticket on[protected], I got a reply saying that there is no stock of display hence the mobile will be replaced to me with upgraded model of Auxus Note 5.5.. I agreed for it… But again they are delaying saying that due to some manufacturing delay, they will be able...
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RAMANATHAN Y
from Delhi, Delhi
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battery availability denied

Address:Theni, Tamil Nadu

I have purchased Iberry Auxus Nuclea N2 in ebay and the poor company has no battery for this model which is not being available in their website and the product is in warranty but for battery it is only 6 months so i could not claim warranty for the battery. but when i try to purchase the battery it is out of stock for more than 2 weeks. The customer care is really sick and replying that it will be available after 15 to 20 working days. Please...
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R
rupeshrastogi
from Delhi, Delhi
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Worst Iberry Service

Address:New Delhi, Delhi

Don't ever think to buy Iberry products, They don't have service centers. all the listed service center are just collection center and most of these collection center will try their best to not accept iberry product for service, I faced it. If you don't believe please do a cross check, just visit any service center listed in iberry support site and ask how much time they take to service Iberry phone, Please try it once before any purchase...
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K
Kumaraguru Subburaman
from Bengaluru, Karnataka
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Iberry - Service support not done for more than 3 Months

Address:Thanjavur, Tamil Nadu

I have bought Auxus Note 5.5 on 12-Oct-14 & got delivered on 16-Oct-14. As the handset received has Signal strength issue & SIM1 slot not working. I have raised a repair or replacement on 17-Oct-14. Till date no proper response. They told to submit to nearby service center. I have submitted on 17-Nov-2014. Till date i didn't received my handset. I have attached all the Bills & Conversation what we had since i purchased. I...
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P
praveen kunwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

iberry Auxus Nuclea X camera repairing pending since last 4 month

Address:Pune, Maharashtra

I have purchased the Auxus Nuclea X mobile and since then I am facing lots of issue with the phone. Later on the camera was not working properly so I sent mobile to service center. It is more than 4 month now. They come up with the same reply “your product is pending for the Auxus Nuclea X back camera in our chennai service center and we are expecting the same by next week” every time when I tried to reach/call them....
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U M Rao
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone not working

Address:Prakasam, Andhra Pradesh

Sir, I purchased iberry auxus nuclea x mobile at eBay on 9th may, and I got this mobile on 23rd may, when I open the mobile I found some applications in this mobile are not working properly and rear camera also not working. I contact the eBay seller regarding this issue they said this is a software problem, please re-install firmware, I did what they said but my problems are not resolved. I asked them for refund and I didn’t use that...
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S
shahajad
from Meerut, Uttar Pradesh
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send bad product

Address:Meerut, Uttar Pradesh

I was buy iberry tablet in 13/03/2013 in 16000rs but company send me a bad product then I send it 4time to survice senter but no result and company stop my tablet in their survi've senter and denid to send it pls help me I lost my 18000rs50 pls contact me.[protected]...
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A
Amul kamdar
from Kolhapur, Maharashtra
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Iberry india cheating the customer

Address:Ahmedabad, Gujarat

i have purchased phone 2 month back after month usage there was problem in screen and camera.. phone send to co. For repair after long foloup i got reply that phone is ready u can collect it from local service center through mail and over phone. When i approached local service center, they told that phone is not yet repaired. Now co, say that phone is under repair and will take time. and not responding to my mails and phone.
what...
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B
Bala Subramanian
from Chennai, Tamil Nadu
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Iberry asia did not refunded on My pre booking cancellation

Website:iberry.asia

I pre booked Nuclea N1 through Iberry asia site. I paid Rs. 15990 a a pre booking amount. Order No: 0008244 I cancelled the product on 29th of July and was informed that the full amount will be refunded with in 10 - 12 days. Later there is no info from them. I contacted them through [protected]@iberry.asia mail ID then they said that they will refund the amount in 3 working days. Later after 5 days i contacted them Then they said that...
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Devanand D
from Mumbai, Maharashtra
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IBerry Tablet issue

Address:iberry India, Building No : 4, Second Lane Beach, Chennai - 600001., Chennai, Tamil Nadu
Website:iberry.asia/

I bought a Iberry Tab on Mar 2013, I am facing the problem from the day of purchase.

I gave the problem for USB. still it has not fixed. The Tab which I bought is lying in service center for more no. of days rather than me. I am mentally disappointed of going and coming to Iberry collection center for "N" Number of times. They email us to collect in the collection center and it was fixed after going to collection...
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S
sriramkasi
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Poor product quality

Address:Chennai, Tamil Nadu

I have purchased "iberry tablet pc" on july2012. within two months lot of problem faed like
1.battery backup is very worst
2.While connecting internet via Bluetooth, TABLET is automatically restarting many times.
3.If i touch with one finger it will sense multiple touch while charging.
4.Network selection is not supported for all networks.
5.Sometimes automatically Music Player is playing when...
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G
gabriel.chennai
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tablet Phone

Address:Kanchipuram, Tamil Nadu

Dear Sir/Mam,

I had purchase Iberry AXUS AX03G Tablet + Phone on 24th dec.12 (From eBay online purchase) I facing following problem 1. Screen has one blue dot mark 2. On/off Key not working properly 3. Touch pad not fixing properly 4. Battery back up not more than two hours I was complain may time I had hand over my tap in two time still he not resolve my issue still my tap In Iberry service center please help get new tap...
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A
Augustine Cyril George
from Kavaratti, Lakshadweep
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TABLET PC CHEAP QUALITY fake company

Address:Tamil Nadu

i bought a tablet pc called iberry bt-07..from ebay..its very bad product...some wholesaler based on chennai is importing some cheap chineese tablet and selling it with sticker iberrry...there is no such company...its not at all safe to use battery is getting tooo hoot..really fear it may explode.....
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