Ikea Hyderabad
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Ikea Hyderabad Complaints & Reviews

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shaina999
from Chennai, Tamil Nadu
Oct 26, 2021
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No after sales service despite 3 year guarantee

I have on paper guarantee from IKEA hyderabad for my kitchen installation done in 2020 August.After only one year a whole shelf has cracked and despite being in guarantee period they have not replaced as promised even when we have been following up since one month!!

What kind of after sales service and guarantee is this?I want my replacement asap!...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ikea is not responding for the faulted product I have received. And I have been following up with them since a month.

Address:Survey no 83/1, part 29 panmaqtha, rangareddy, plot no 25, mindspace road, raidurg, hyderabad, telangana, 500032
Website:Ikea.com

I have purchased few battery operated led lights and one sensor cabinet light from IKEA. It was online order. After delivery I realized that the sensor light is not working properly. So I Calle and informed them. They said they will check with backend team and let me know which never happened. Then I emailed them. They never replied.

My order I'd is[protected]...
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