Imagine Marketing Private Limited Complaints & Reviews

I raised complaint in mail.my bluetooth headphone is not working and my ticket number 1477564, but till not given solution for me. I am waiting for your valuable response

I have purchased bluetooth head set from reliance digital in feb 2020 in chennai. The set stopped working and got it replaced from your service centre at chennai in july 2020. The replaced set is also not working and i approached your service centre at chennai. The staff here at the service centre are treating me very shoddily and abusive. They also directed me to complain to the company. Hence i am doing so. I do not know the way forward.

I am buying in 6 months but i[censored] not working in on and off button and customer care no responce

My order or replacement or repair is dispatch nd delivered on 19 August to somewhere in Mumbai at a wrong adress..
I continuously email or trying to call on toll free no. To contact them..
But ye were not suggest a valid answer nd they say to contact to there merchant partner..
Soo please u solve this problem...

Ticket No. 1390884
Order no.[protected]
Phone no. [protected]

Replacement package was to be delivered by delhivery courier services. Now, the tracking says it has been lost.
Tracking id no.[protected]

This is inform you that our left side earphone spicker not working, even everything is ok, not damage... Kindly look and support about same.

On August 1 your company send me mail that says, my product have been dispatched with the tracking number 1278156. Now its about 1 month. I didn't receive my product. Please do the needful.

My boat airdopes 431 was not functional so I complained about it. Imagine marketing opened up a ticket 1044626 and collected my earphone in March 2020 but since then they have stopped replying and I haven't received my earphones back. They're complete fraud.

My black colour earphones reached to your service center on 10 Aug and you have issued a replacement but I haven't received any information after 11 Aug.
My ticket number is: 1338719

Its been almost 13 days since i raised a complain regarding my headset one side not working . They sent the courier guys to pick up the product which i honored after that there is no communication from the team regarding my repair or replacement
My Complain No 1362048

My ticket number is 1085879.
Product name : boat basshead 242 wired earphone colour neon.

Its been more than 2 months as i returned the faulty product on 9 june 2020. I haven't recieved the replaced product yet

I have sent my bluetooth speaker to boat or imagine marketing for the purpose of warranty claiming. They have approved the product and they issued replacement product but its been a month i didn't recieve the produt back yet. Many times i have tried to contact them by customer care number and through mail. And they are not even ready to pick the call and if i ask them about the product the will cut the phone
If i mail them always they answer in same way. I think they are doing auto answering and they are not reading the mail properly
This is what happening in 1 month
I think they are trying to steal the product or misusing the product of the consumer
This is their customer service..

So kindly please return my product and give accurate reply
My ticker number is 1268973

Its been a month that i has sent my bluetooth speaker to boat or imagine marketing for claiming the warranty and i didn't recieved my product yet. They are not responding for calls and email. I think i will lose my product. They are not giving accurate information
So kindly take action against this fraudulent company

Hi,

This is Naveen Kumar from Hyderabad, i have sent replacement for Boat Rockerz blue tooth headset.

When i return Bluetooth headset, given all originals along with company box, when they return given only Headhet without box (compamy) and did not receive any accessories.

I have sent so-many reminders but there is no response from them.

My product was picked up on 19th july 2020 its been 20 days since and i haven't heard anything from them, they do not reply emails not even respond to calls

My ticket number is -1305141

I registered a complaint LAST month on 28 to replace my product.
The damaged Earphone had been picked up after 3 days of complaint but yet I didn't get my product back almost a month after.
I have registered complaint through Gmal many times.
Vipul

I have applied for warrenty replacement of my boat earphones on 17th june my ticket number is 1189926. On 30th june replacement of my product issued. But even after a month they didn't delivered my product. I have tried contacting them but no response. Finally after lots of trials i got a mail that my pincode is not deliverable so i had given new address to deliver. But now i didn't get any response from them even after 7 days of sending new address. It feels like cheating on a customer as i have tried all ways to contact them but not success.

It's been more than a month a now. I still didn't receive any word from your side regarding my bluetooth earphones. Please reply as soon as possible.

Boat — product is wh handover but i haven't received the product

Hello
My name is Vishal Pal
My boat rockerz 600HD black were not well working in 10 m Bluetooth range but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron xpressbees for collecting my headphones . After continuously tracking the headphone p for 10 days, i found that the product has been wh handover mumbai but i haven't received my boat rockerz 600 black !!!
I want my headphone back😠😠😠
Token no - 1268079

Plz contact me

[protected]@gmail.com

[protected]@gmail.com

Mobile no - [protected], [protected]

I had ordered boat airdopes 441 but i received boat rokerz 510

This is regarding my Replacement Unit Waybill number[protected]. Ticket umber- 1127103. The faulty item was picked up on 3rd June, 2020. As per mail I was suppose to receive the replacement unit within 12-15 days but it's almost 2 months that I have no update on my item. Did not get any reply to my mail sent regarding this as well. Customer care number is also not reachable.

Kindly address my issue and rever as soon as possible.

My ticket no is 1276667
Pruduct -Boat Bassheads 220 black
My product has not dispatch yet it's been 20days but they haven't replace my product they still showing that replacement product dispatching soon since 25july
Please resolve my issue

I had given my earphone on 7th july under warranty policy for repairing. It has been more than enough days. I contacted expressbees in maharashtra where my earphones had gone for survey. I received a mail saying earphone has been delivered to the delivery agent in bhagalpur on 20th july. I am unable to track my product neither anybody has tried to contact me regarding my boat bassheads earphones

Sir main date 6th july ko apna earphone replacement k liye diya tha aur company website pe dikha rha hai ki its in processing its been 20 days nd still no response from customer care no reply from email, nd customer care number is going constantly busy busy nd busy hooe you try to solve my problem sir here is my ticket number of my complaint on boat website (Ticket number :[protected] sir please look into it

My boot rockers headphone not working due to some sound issue in right side then I complain boot customer service.device was in wrranty.i complained at the end of march after that imagine marketing team received this device from my house.3 Jun they mailed me that device is successful reached to their location and they will revert after 4 days.after 20 th June the nailed me that my product has been dispatched and give a tracking number.when I track this 29 th june then it shows
22nd June it arrived in Kolkata after that 27th June it goes to Maharashtra for second time.then I mailed them also called several time but not getting minimum response now when I put my tracking ID it shows no data exists.what a poor radiculas service is this???

Hi,

I didnt expect this kind of service from boat.
On 23 june i have send the product bot rokerzz 255 wireless headphones through courier and on 7 jul 2020 the status is showing as replacement product dispatching soon in the tracking.

I called to the customer service number provided on the Imagine Marketing Private limited [protected] and all the time it will be busy.

When can i get my product, no updated in the ticket tracking.

I am completely disappointed from this boat service.

When i will get my product or i want refund of money

Thanks

Dear team,

I have purchased Boat 1000 Blue tooth speaker last year. It is not working; product is under warranty which is going to expire in next 2 days. We have tries to contact relevant service centres in Delhi, Noida and Gurgram complaining about the product.

I am embrassed to say that most of the service center numbers are not working, even the customer care number does not work, call gets disconnected after...

Hello,

I have raised a complaint about boat red earphones that I bought from amazon and it stopped working, Therefore I created complaint about it and pick up person came from xpressbees and collected my earphones, Tracking is showing that product has reached to them, but after that, there is no update from them . Every time I call then it says busy but when I get connected via call then no one from call centre picks up the phone.

My ticket no is 1153797

Please help me get a replacement or a refund.

Sir i have order a boat headphone last year on july 2019 and know my headphone is not working and my headphone warranty is there that why on 12th july 2020 i have clame a warranty and the awb:[protected] and u have send a person to pick up the headphone and till know i have not got any message or any information about my headphone.

I request u to tell me till when i will get my headphone back or give me some update about my headphone please.

Yours sincerely,
Shashwat anand
Awb:[protected]
Ticket no:1175719

It's more than two months to dispatch my shipment. They had the worst service that we had ever seen. It is one of the waste service. They are not giving reply for my email. My awb no:[protected]
And my ticket number is 1117193. I need to know that they are sending my shipment to me or refund my money to me....