Instacar Complaints & Reviews

Horrible cab facility no one should use this.

I was booked a cab from instacar i week before the travel day.
In these 6 days i got 3-4 driver details and driver itself didn't know about that.
What i got the details of driver when i called him he was some where else on duty and said to me i am not your driver now i am travelling to some where else with other party.
Finally driver is confirmed named tanaji.br...

I had booked an innova from mumbai to shirdi 2 days before the journey and even paid 15% of total cost.
Pickup time was 8:00 am
These guys didnt provided me any cab details,
And then i get a call at 1:00 am midnight that we could not find a cab so your booking is cancled
I had to arrange another cab whole night.
There service is horrible
They dont know how to do business....

Hello, i am a genuine user and i have done a innova crysta booking for my trip from mumbai to goa and return (Booking id :- ic-ic-44707). This booking i have done 1.5 months in advance to avoid any last minute surprise. Total cost was coming around 17k and paid 20% in advance. I have also booked hotels in goa which was non refundable for my guest and that has cost around 32k. I have been following up to ensure that everything is on track....

I paid around 1500 before the trip itself. The day of the trip, the tyre burst within 2 hours of journey. Driver didn't have spare too. We had to drive slowly till we got to a shop to get the tyre repaired. Then we reached so late to our destination as driver wanted to take all short cuts to save his kms. Next day he took a route which only trucks travel and it was the worst route. He just took the route to save kms and not worried about...

We booked a cab from pune to goa. Not to mention we reached our destination 2 hours late thanks to lack of proper documents by the driver. We went out for dinner at 9:30, when we called the driver he responded after 15 mins late. And when he showed up he was so drunk he could not even stand. We had to book a local cab which coated us 500 rupees for a 3kms distance....

I had booked 2 Innovas on instacar on 18th jan vide CRN59874 & CRN59875 for pick up at Pune Airport on 25th Jan, 2017 evening for 5 days & paid them Rs 500 advance vide Payment ID # MOJO7118000J83177069 & another Rs 500 advance vide Payment ID# MOJO7118000J83176842

On 25th Jan, 2017 i called them atleast 8 time since morning 8 am to get details of 2 innovas and everytime i got an answer that sir we shall send you sms within...