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Jio Mobile Complaints & Reviews

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Yeshua
from Thrissur, Kerala
Jun 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data wrongly deducted

I have 3 prepaid plans for Jio mobile. 1.5 GB in the base plan for 239, 2GB add on & 200 mb. Today ie 18th June 2023 it shows all are exausted. When I checked it shows data usage at 1:00 AM, 1.5 GB data usage at 7 A.M and so on. I never use internet at these hours. So how they have deducted? The mobile data usage as per my mobile settings is also not matching. I have attached a screen shot.Jio is very difficult to contact. I can't speak also...
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M
miv3003
from Mumbai, Maharashtra
Apr 15, 2023
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SIM not working

Address:Mumbai
Website:www.jio.com

JIO Distributor is cheating clients by giving false promises till selling the SIM. Once sim is sold and he made his money, he behaves rudely....
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parthajeet
from Mumbai, Maharashtra
Jan 28, 2023
Jan 28, 2023
This thread was updated on Jan 28, 2023
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Jio cheats customers by making false promises about 5G

Address:Aundh, Pune

I ported in with this number ([protected]) to Jio, mainly because of their 5G promise (that I will get unlimited 5g as part of their welcome offer). While doing so, their representative Shreekrushna Kadu said that I will get a 5G welcome offer within 24 hours of activation. He even gave me a demo on his phone at my location. I did not get any welcome offer. When I called Shreekrushna ([protected]), he says it will be done. But it does not...
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Thesoulseeker
from mumbai, Maharashtra
Nov 5, 2021
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Refund about failed recharge

Address:MUMBAI
Website:JIO WEBSITE

The refund of 399 was initiated on 4/10/2021, HDFC has confirmed thrice that the payment has gone from the bank, but Jio claims that they have received the recharge. This is going on for the past 1 month. Even appeallete of Jio is unable to help me....
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sathyaya
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sms

Address:14,jawahar st ramana nagar perambur ch-11, 600011

I am using jio no and not getting any sms alert, otp, bank sms for 1 months. Previously i was getting when same number was with aircel. But after porting ti jio facing issues.. Now i could not receive the urgent sms messages like otp, bank transaction and other impotrant messages. So i could not use the net banking service and other online services. Please rectify this and send the sms messages without late my mobile number [protected]...
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