Jubilant Foodworks Ltd. Complaints & Reviews

I made a prepaid delivery order on 21 of May, 2023 at 11:59A.M from their mobile app. Order Number 17. The oder was a '30 minute delivery or free' order which was delivered to me after 12:33pm, which was way after their self made 30 minutes delivery promise.
I asked the delivery guy about their policy of '30 minutes delivery guarantee' and I was told the money will be refunded back to me in my 'Domino's App Wallet' but that wasn't done, which I found later and then complaint on their Application's chat bot first, where I was told my delivery was made within 30 minutes, and to be precise in 29 minutes i.e. just one minute before the expiration of 30 minutes time. But it wasn't made and it could have not been made anywhere so fast, since the delivery guy was out for delivery, according to domino's itself at 12:27PM of which they sent me the text msg of (Your Domino's order is out for delivery) and by no chance in any manner he could have arrived within 2 minutes at my location from their store which no doubt is not very far but still is 1.3kms and when their own application showed the estimated delivery time of 4 minute. And to prove that the delivery was after the promised 30 minutes I also have the call screenshot of the time when I called their store of the same issue and during which the order arrived, the call was made at 12:33PM and thus, when the call was made after 30 minutes of placing order, how is it possible the order was delivered on the time they quoted me.
I had also upraised this issue by writing and trying to reach them by mails and calls, but I haven't received any satisfactory response till now from their side. I also have screenshot of the location of delivery guy at 12:29pm and 12:30PM in which he can be still to be at store, so again by no chance he reached my location within the 30 minutes promised time.
Also the delivery was 30 minutes or free order not a refund into domino's wallet, which would make me bound to spend my money back onto their poor service, I would want my money back into my source of payment or my bank account.

Dear mera naam laxmi hai mai domonos me work krty ho mr yogi manager hai bahut miis behave karta tha wo mere sath maine regin de diya tha 10 feb ko pr usny muje abhi tak left job nhi kiya, jisye mai pf nhi nikal pa rhe rhi usye baat ki maine to bolta hai jo krna hai kr ly nhi krunga, mr yogi no [protected] hai, hr head -[protected] hai koi sunwaye nhi 1.30 month s guma rhe hai, apse request hai inke again karwaye kare maine complaint daal di hai govt portal pr cunmer court me, ab labour cort me case file aur krunha [protected]
dear sir my self laxmi emp id- 9133746 uan no[protected]

Hi Team,

I visited Jubilant indrapuram office for experience letter and also email to [protected]@jublfood.com team but still not received multiple times sent email but no response, i need experience letter before 30th November2022 so that i can submit the same to my current organization for BGV process if not submitted then he will asking for resign due to this, please check and do the needful urgently.

Relieving letter (Govind Kumar Maurya -Employee ID-639728)

Joining date- 18- Apr-2013
Exit Date - 30-Mar-2016

Regards,
Govind Kumar Maurya
Mob-[protected]

Dear Sir
My name-Panchu hai aur Mai
Dpi-66903
Employee-91780
Date joining-01/06/2019
Date rision[protected]
Hm [protected]@jublfood.com
2-3 mail KR diya 1-2 years hon ko hai av to mujhe Mera pf nh mila please sir
Mujhe paiso ki bhot jarurt hai Papa ka pair khrb hai av Kam NH krte kmujhe hai Kam krna pdta hai please2-3 bar complation kr diye av paisa nh aaya

Sir av to Mera pf ka amount not credited in my bank account please help sir hme bhot jarurat hai sir 2-3 bar form bar chuke mgar av tk reply NH hai 20-45 days bta rha hai 3-4 bar B's yehi sms aya please help me sir

Pf amount not receive my account sir i am already submitted all forms gdm 2 year before but not receive my pf amount pls check sir

Sir Mera name-panchu
Jubilant Foodworks Ltd. Domino's Pizza
Dpi -66903
Employee-917808
Date of joining-01/06/2019
Date of working 29/03/2021
Sir hmne 2 bar for ka form bra but av Tak koi respon nh aaya
Please sir help Me...

Hello sir
I'm Rupa kumari ex employee of Dominos Pizza Hinoo Ranchi.
Dp Cade:- 63990
Employee ID:- 982419
Date of joining:- 28 june2021, and my last date of working:- 05 June 2022.
Sir maine Dominos me nos, 11 months work Kiya hai and ab maine apni post se resign de diya hai. Or mujhe mera UAN no. Nahi mila hai. so meri apse kindly request hai ki aap mera UAN no. Jald se jald provide kar dijiye.
Thank you!

I am Mahesh mandalkar Employee ID 953814 i recived a mail from pf helpdesk 1 on 23 july 2021 the mail is

As per trail mail, your claim has been settled please share your updated bank account details to transfer your amount

And i sent bank account details next day 23july 2021. but still that day i did not get my pf amount. And i already mailing request for update.. but still no one update.. very disipointing.. in fact some employee receive pf amount under 11 month. But in my case it's too much late please please kindly update me please look forward to my process as soon as possible. Waiting for your reply and positive response

Hi sir I am resigning 9th March but my payment not credited in 48hours payment not received the bank account and wrong FNF send the company please kindly properly check the my attendance and please send the my bank account pending amount my salary please give n the help mi.

I'd 961743
Name dhiraj ishwar jagtap

(And jubilant food work management is very poor experience in my job to the jubilant management tottaly trust lost the jubilant food work so also etc. So given this massage last bracket soory)

I am sangita Ramchiary ex employee of Domino's Pizza dpi code – 66661, Employee id 906232, I applied for pf many times first by visiting to our Dominio’s Hr then he said to go through online process I have applied for PF through online process n then i applied at [protected]@jublfood.com @ Feb 8, 2022, 3:03 PM after this there first reply they said that “it will take 30-45 days to process your PF.” After 45 days still no reply n no update so I mail again to get an update in that update email they said that “As per trail mail, your claim has been settled please share your updated bank account details to transfer your amount “after this I share the account details but still no money has been credited in my bank account. After this I again email them for an update in that update email they said that “We are working on your request and will take 3-5 working days to respond back to you with a status.” After waiting for 1 week I again email them but till date no reply I has been more than 2 year I left the job but for getting my PF amount is getting me stress everyday …i am very depressed right now. Please kindly solved my PF MONEY CREDIT ISSUE

I am anjali saikia employee code 911735
UAN no.[protected]
I have applied for pf withdrawal as I was working in jubliant food works Ltd since 12.04.2019 to 29.01.2021
The amount was supposed to be credited in my in the 1st week of April 2021 as said by the pf department at the time of verification call but it's not yet credited.. As again said by exit support department that the payment was failed and they need to submit it again.. And again I have claimed for the money.. The same was not credited and now they said that the amount of rs 30005 has been settle on 11 june 2021..but still not credited in my account even sended my bank statement so many times.. No no response yet.. Now they are saying they can't do anything I mean really nusense people are there... If they have sended the money than where it has gone.. In which account they have credited???? Need proper response..
I think this is the reason why dominos is getting more concerns day by day.. The cant serve their employee properly how will they serve their customer..

I was an employee in Domino's for last 2 years, I left in August 2021 know I am struggling like an hell to get my pF claims
I have mailed 20+ times no response, meet many maneger no use
Please get my stuff done

My name is Manoj Enumula my employee id is :977797 iam already submitted pf withdrawal documents Oct 15th but not received status and 45day's also over

My name is Prodip Kumar Ghosh and i am an ex employee of domino's pizza with employee code:- 950527.I am working in your company from 12.08.2020 as a Team Member & I resigned from domino's pizza in the month 02.06.2021 & since that time i have been trying on several times to claim my pf. I have been visiting several managers and staff managers, had conversation with multiple hr's over the phone but nobody could solve my problem. Sometimes they say that my name is not being shown in the pf to be claimed list, sometimes they say that i need to contact to the shift manager who used to be that time in the restaurant etc. Till today its been 4 month & yet i have neither received my full and final amount nor my pf. Its so disgusting that since 4 month i am not getting my own hard earned money. Please look into the matter & help me to get my pf amount as soon as possible as because now i am fed up & bound to raise a complaint against this.

I am employe from Domino's pizza I have not show campany payslip pf account no. And uan number plz help
Employe I'd 971385

My name is Amit kumar dungdung and i am an ex employee of domino's pizza with employee code:- 880338. I resigned from domino's pizza in the month of october of the year 2019 & since that time i have been trying on several times to claim my pf. I have been visiting several managers and staff managers, had conversation with multiple hr's over the phone but nobody could solve my problem. Till today its been 3 months that i have applied & yet i have neither received my pf amount . Its so disgusting that since 3 months i am not getting my own hard earned money and the complaint mail id is also blocking me. Please look into the matter & help me to get my pf amount as soon as possible as because of now i am fed up & bound to raise a complaint against this

My name is Amit kumar dungdunh and i am an ex employee of domino's pizza with employee code:- 880338. I resigned from domino's pizza in the month of october of the year 2018 & since that time i have been trying on several times to claim my pf. I have been visiting several managers and staff managers, had conversation with multiple hr's over the phone but nobody could solve my problem. Till today its been 3 months I have applied & yet i have neither received my pf amount . Its so disgusting that since 3 months i am not getting my own hard earned money. Please look into the matter & help me to get my pf amount as soon as possible as because now i am fed up & bound to raise a complaint against this

My name is Soyeb Rahaman and i am an ex employee of domino's pizza with employee code:- 945137 I resigned from domino's pizza in the month of June of the year 2021 & since that time i have been trying on several times to claim my pf. I have been visiting several managers and staff managers, had conversation with multiple hr's over the phone but nobody could solve my problem. Sometimes they say that my name is not being shown in the pf to be claimed list, Please look into the matter & help me to get my pf amount as soon as possible as because now i am fed up & bound to raise a complaint against this my Contact Number -[protected]

Dear sir
My self venkatesh achary employee is code 235512 ex as manager of dominos pizza 9 month before i was apply pf and pension mail to store level, corporate level and hard copy couriered to delhi head office at same time i got confirmation courtier received, but still no one responding, really very discussing this kind working, we take care our people first just only word, no one taking care, i request u all plz realse my amount,

Thanks regards
Venkatesh
Ph [protected]

My name is rupantar pal and i am an ex employee of domino's pizza with employee code:- 687251. I resigned from domino's pizza in the month of november of the year 2015 & since that time i have been trying on several times to claim my pf. I have been visiting several managers and staff managers, had conversation with multiple hr's over the phone but nobody could solve my problem. Sometimes they say that my name is not being shown in the pf...

Domino's Exibition Road Store denied the delivery of food after issuing the bill for it. Shift Manager - Mithlesh Yadav rudely replied and affirmed to complain to whom so ever we want.

The basic principles of online delivery is that once the order is placed it is confirmed and to be delivered by the seller or service provider.

Here, after the bill for the order has been created via bill no. 193. The Shift Manager denied to deliver the food ordered. The reason he provided is nothing short of stupid and unreasonable at best.

I think and believe that the he had personal reason for not delivering the same.

Please look into the matter and enlighten me.

Regards

Rishu Bajaj