Kerala State Road Transport Corporation
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Kerala State Road Transport Corporation Complaints & Reviews

The bus from east fort to malayinkeezhu is not arriving at right time and is not stopping at the bus stop. The people are boarding the bus in middle of the road and those people who are standing at the bus stop frequently misses the bus due to their negligence. Kindly do the needful immediately. It is very difficult for the normal passengers if the drivers do not stop the bus at the bus stop. We cannot run behind the bus. They should be informed about this. Try to understand the difficulties of the passengers. Public transportation is for the ease of people not for showing competition among drivers. An also sometimes all the buses in the same route comes simultaneously. Is this for the passenger's comfort???
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    I got into a cherthala super fast ksrtc from palarivattam pipeline, ernakulam district, on 24.06.2019 today. As it was very...
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    I'd Booked 5 tickets for KSRTC VOLVO (Garuda), 2 tickets for palakkad to trivandrum, 2 tickets for palakkad to kollam and 1 ticket for palakkad to alappuzha. ON JUNE 1 2019 AT 6.35 PM FROM PALAKKAD
    But that day morning the bus got canceled and my Refund of money is not yet initiated
    It's getting more than a week
    Please refund the money as soon as possible

    The bus details was service no "1835PLKTVM".
    It was booke through an 'ABHI BUS' App
    Pnr includes

    KAbhiBus.com Mobile Ticket:
    From: PALAKKAD
    To: TRIVANDRUM
    Bus Operator: KERALARTC
    Service No: 1835PLKTVM
    AbhiBus Ticket No: K1312033
    Operator PNR: 7308
    Journey Date: 01-Jun-2019
    Departure Time: 18:35
    Seats: 31
    Boarding Point: PALAKKAD, .

    AbhiBus.com Mobile Ticket:
    From: PALAKKAD
    To: ALAPPUZHA
    Bus Operator: KERALARTC
    Service No: 1835PLKTVM
    AbhiBus Ticket No: K1312110
    Operator PNR: 9589
    Journey Date: 01-Jun-2019
    Departure Time: 18:35
    Seats: 27
    Boarding Point: PALAKKAD, .
    This message is a valid mTicket.
    Please report 15 minutes before dep time.
    AbhiBus Customer Care: [protected]

    AbhiBus.com Mobile Ticket:
    From: PALAKKAD
    To: KOLLAM
    Bus Operator: KERALARTC
    Service No: 1835PLKTVM
    AbhiBus Ticket No: K1311889
    Operator PNR: 3376
    Journey Date: 01-Jun-2019
    Departure Time: 18:35
    Seats: 23, 24
    Boarding Point: PALAKKAD, .
    This message is a valid mTicket.
    Please report 15 minutes before dep time.
    AbhiBus Customer Care: [protected]

    AbhiBus.com Mobile Ticket:
    From: PALAKKAD
    To: TRIVANDRUM
    Bus Operator: KERALARTC
    Service No: 1835PLKTVM
    AbhiBus Ticket No: K1311620
    Operator PNR: 3690
    Journey Date: 01-Jun-2019
    Departure Time: 18:35
    Seats: 19
    Boarding Point: PALAKKAD, .
    This message is a valid mTicket.
    Please report 15 minutes before dep time.
    AbhiBus Customer Care: [protected]
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      I am very glad to hear that a new bus had came to our balal village kasargod kerala 671533. The bus arrives from thottilpalam 673513 kozhikode district and goes back to the same destination. The bus is not following the proper route while passing through balal it is indeed necessary that the bus should follow balal-rajapuram district major road but it is opting some shortcuts. Please ensure that this bus moves through right path and thus, helping the villagers of this rural area in order to get access to the urbane localities as well as the newly opened kannur international airport.
      Jun 01, 2019
      Updated by Thomas Kunnapallil
      no response at all from ksrtc ...
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        Sir
        I travelled from vandanam, alappuzha to ernakulam by a ksrtc bus no. Rpc 606, guruvayur. I got into the bus by 2.35 from medical college bud stop, vandanam, alappuzha. It is a fast passenger bus. The bus has not even reached at cherthala at this time of 4.0o pm. It stopped at each 5 meter distance without seeing whether it is bus stop or not, collected passengers and people including ladies and kids were standing at the door. There was heavy rush from kalavoor, alleppey and the bus started collecting all passengers who have come to kripasanam. There was no space in the bus to accommodate so many people. It was a hot summer day and people started suffocating, kids roaring all through the journey. Besides nobody in the bus could reach at the destination point on time as the bus stopped whenever people were showing their hands and also to the bus had to stop for them to get down. What is the use of paying for a fast passenger? The bus stopped 32 times between alappuzha and cherthala, which, even an ordinary bus won't do. The bus took 1. 20 hrs to reach from alpy to cherthala. Again kilometres to go to reach ernakulam. Kindly take necessary action to avoid such practices. There are ordinary buses in which these crowds of passengers can come to the bus stand and catch a bus. These type of troubling attitude is intolerable.
        May 21, 2019
        Updated by Nagampoozhi
        I travelled from Vandanam, Alappuzha to Ernakulam by a KSRTC bus no. RPC 606, Guruvayur. I got into the bus by 2.35 from medical college bud stop, Vandanam, Alappuzha. It is a fast passenger bus. The bus has not even reached at Cherthala at this time of 4 .0O pm. It stopped at each 5 meter distance without seeing whether it is bus stop or not, collected passengers and people including ladies and kids were standing at the door. There was heavy rush from kalavoor, Alleppey and the bus started collecting all passengers who have come to kripasanam. There was no space in the bus to accommodate so many people. It was a hot summer day and people started suffocating, kids roaring all through the journey. Besides nobody in the bus could reach at the destination point on time as the bus stopped whenever people were showing their hands and also to the bus had to stop for them to get down. What is the use of paying for a fast passenger? The bus stopped 32 times between Alappuzha and Cherthala, which, even an ordinary bus won't do. The bus took 1. 20 hrs to reach from Alpy to Cherthala. Again kilometres to go to reach Ernakulam. Kindly take necessary action to avoid such practices. There are ordinary buses in which these crowds of passengers can come to the bus stand and catch a bus. These type of troubling attitude is intolerable.
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          The trip for 17 april 2019 from mysore to ernakulam was cancelled by ksrtc on 8 april 2019. The trip amount of rs. 3364 was...
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          Kerala State Road Transport Corporation — cancelled trip amount not refunded

          I cancelled the tickets that i booked for both from mysore to ernakulam and ernakulam to mysore on[protected]. The trip day...
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          I booked a ticket to mysore from kothamanagalam (Pnr no. K785675, trip code:1531mnrbng), on 05-mar-2019
          It was a munnar to banglore spr dlx bus. When this bus reached kothamanagalam, they didn't call me. Anyway crew wasn't ready to confirm that all passengers entered the bus, and the driver took the bus suddenly from the bus stand.
          When i called the crew, they weren't ready to wait for me for a few minutes.
          I had mentioned the number of the crew
          Below
          Mobile no:[protected]
          Bus no: atc39
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          I was travelling from mallapplly to kozhncherry on 4:30 pm the conductor was very rood
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            Sir,
            I have booked ticket from kayamkulam to trivandrum on ksrtc bus rsk577 on 11/02/2017. The time of departure provided for me on mail as well as on sms is 5am. I reached stand accordingly but when i contact bus crew at 4.50am he informed that the bus departure time was 4.30am and then it had reached karunagapally. He ask me to reach karunagapally which was 14km away from kayamkulam. I catch bus from karunagapally bt when enquire the same to conductor he argued that it's my mistake as bus departure tme was 4.30am.
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              Hi,
              I am a regular passenger in kl15 8914 bus from venjaramood to eastfort via bypass road at morning between 8.30 am to 9.00. The driver in the bus behaves very rudely to the ladies and senior citizens in the bus daily. He literally shouts at people for no reason. Even if someone talks back he will shout more and ask them to get out of the bus. Please take necessary action against him.
              I cancelled the tickets that i booked for both from Ernakulam to Banglore on
              [protected]. The trip day was April 21st 2019. It was amount of Rs 854 that is not yet refunded. How long will it take for the refund? I tried in sending messages to ' [protected]@keralartc.org ' but the Emaild doesn't exists. Please replay as soon as possible.

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