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Kerala State Road Transport Corporation
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Kerala State Road Transport Corporation Complaints & Reviews

Kerala State Road Transport Corporation — rude behaviour of the bus conductor

 Sajna456 on Jun 24, 2019
I got into a cherthala super fast ksrtc from palarivattam pipeline, ernakulam district, on 24.06.2019 today. As it was very...
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Kerala State Road Transport Corporation — regarding refund not established even after a week

 Ajmi l s on Jun 10, 2019
I'd Booked 5 tickets for KSRTC VOLVO (Garuda), 2 tickets for palakkad to trivandrum, 2 tickets for palakkad to kollam and...
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 Thomas Kunnapallil on May 31, 2019
I am very glad to hear that a new bus had came to our balal village kasargod kerala 671533. The bus arrives from thottilpalam 673513 kozhikode district and goes back to the same destination. The bus is not following the proper route while passing through balal it is indeed necessary that the bus should follow balal-rajapuram district major road but it is opting some shortcuts. Please ensure that this bus moves through right path and thus, helping the villagers of this rural area in order to get access to the urbane localities as well as the newly opened kannur international airport.
Updated by Thomas Kunnapallil Jun 01, 2019
no response at all from ksrtc ...

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     Nagampoozhi on May 21, 2019
    Sir
    I travelled from vandanam, alappuzha to ernakulam by a ksrtc bus no. Rpc 606, guruvayur. I got into the bus by 2.35 from medical college bud stop, vandanam, alappuzha. It is a fast passenger bus. The bus has not even reached at cherthala at this time of 4.0o pm. It stopped at each 5 meter distance without seeing whether it is bus stop or not, collected passengers and people including ladies and kids were standing at the door. There was heavy rush from kalavoor, alleppey and the bus started collecting all passengers who have come to kripasanam. There was no space in the bus to accommodate so many people. It was a hot summer day and people started suffocating, kids roaring all through the journey. Besides nobody in the bus could reach at the destination point on time as the bus stopped whenever people were showing their hands and also to the bus had to stop for them to get down. What is the use of paying for a fast passenger? The bus stopped 32 times between alappuzha and cherthala, which, even an ordinary bus won't do. The bus took 1. 20 hrs to reach from alpy to cherthala. Again kilometres to go to reach ernakulam. Kindly take necessary action to avoid such practices. There are ordinary buses in which these crowds of passengers can come to the bus stand and catch a bus. These type of troubling attitude is intolerable.
    Updated by Nagampoozhi May 21, 2019
    I travelled from Vandanam, Alappuzha to Ernakulam by a KSRTC bus no. RPC 606, Guruvayur. I got into the bus by 2.35 from medical college bud stop, Vandanam, Alappuzha. It is a fast passenger bus. The bus has not even reached at Cherthala at this time of 4 .0O pm. It stopped at each 5 meter distance without seeing whether it is bus stop or not, collected passengers and people including ladies and kids were standing at the door. There was heavy rush from kalavoor, Alleppey and the bus started collecting all passengers who have come to kripasanam. There was no space in the bus to accommodate so many people. It was a hot summer day and people started suffocating, kids roaring all through the journey. Besides nobody in the bus could reach at the destination point on time as the bus stopped whenever people were showing their hands and also to the bus had to stop for them to get down. What is the use of paying for a fast passenger? The bus stopped 32 times between Alappuzha and Cherthala, which, even an ordinary bus won't do. The bus took 1. 20 hrs to reach from Alpy to Cherthala. Again kilometres to go to reach Ernakulam. Kindly take necessary action to avoid such practices. There are ordinary buses in which these crowds of passengers can come to the bus stand and catch a bus. These type of troubling attitude is intolerable.

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      Kerala State Road Transport Corporation — refund for trip cancelled by ksrtc not yet received

       Anu ann on May 2, 2019
      The trip for 17 april 2019 from mysore to ernakulam was cancelled by ksrtc on 8 april 2019. The trip amount of rs. 3364 was...
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      Kerala State Road Transport Corporation — cancelled trip amount not refunded [Resolved]

       Anu ann on Apr 8, 2019
      I cancelled the tickets that i booked for both from mysore to ernakulam and ernakulam to mysore on[protected]. The trip day...
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      Kerala State Road Transport Corporation — irresponsibility of the crew

       Abhishek M B Mandapathil on Mar 6, 2019
      I booked a ticket to mysore from kothamanagalam (Pnr no. K785675, trip code:1531mnrbng), on 05-mar-2019
      It was a munnar...
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       Pooja Pushpan on Feb 11, 2019
      Sir,
      I have booked ticket from kayamkulam to trivandrum on ksrtc bus rsk577 on 11/02/2017. The time of departure provided for me on mail as well as on sms is 5am. I reached stand accordingly but when i contact bus crew at 4.50am he informed that the bus departure time was 4.30am and then it had reached karunagapally. He ask me to reach karunagapally which was 14km away from kayamkulam. I catch bus from karunagapally bt when enquire the same to conductor he argued that it's my mistake as bus departure tme was 4.30am.


      online ticket booking

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         sangeetha_nair on Jan 2, 2019
        Hi,
        I am a regular passenger in kl15 8914 bus from venjaramood to eastfort via bypass road at morning between 8.30 am to 9.00. The driver in the bus behaves very rudely to the ladies and senior citizens in the bus daily. He literally shouts at people for no reason. Even if someone talks back he will shout more and ask them to get out of the bus. Please take necessary action against him.
        I cancelled the tickets that i booked for both from Ernakulam to Banglore on
        [protected]. The trip day was April 21st 2019. It was amount of Rs 854 that is not yet refunded. How long will it take for the refund? I tried in sending messages to ' [protected]@keralartc.org ' but the Emaild doesn't exists. Please replay as soon as possible.

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           VIRAL COPY on Dec 28, 2018
          Ksrtc bus driven by a person didn't provide stop at the bus stop. We shouted at him to stop but he rashly took the vehicle and passed across the way. By the way the stop name is "kochalamoodu ; mavelikara". It was the night time waiting for so long for the last bus which arrives at 8: 30... Came late at 9: 30 and have done this rashness not only to me and to every tax paying citizens.

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