Khadim's Complaints & Reviews

The last 2 product which i purchased was a shoe and sandle.

1) shoe: within few day the soal got removed i gave it back was repaired and whithin few day again same happened and soal got removed.

2) sandle : it was purchased when sale was started and in this also same issue was faced.

So i visited to your branch and informed full story to them. They say nothing can be done as shoe was already repaired...

Order no[protected] of 05.02.2020 payment of rs 1650, sucessfully fine
No update or order delivery from khadims no response from customer care number it is just a fake number n their head office people r highly irresponsible n chant their boss name anuradha ghosh to solve my issue n she will always be unavailable at office t attend my issue n others say they don't have proper knowledge other than anuradha they can't do anything br...

I made a payment of 1650 rs for online purchase thro khadims, i got a confirmation mail from cc avenue also regarding payment,
now their is no order update or status its showing no orders from my part,
the numbers u r given r not responding properly and mail id i mailed got no response, customer care is of waste no body is picking call since from 15 days...

I have bought a khadim's turk shoe from the mentioned store below on october 2019. From then i was using the shoe. But within 3 months the shoe got damaged. It has the cost of inr 1599/- and did not go well for the long term. I am attaching the photos here along with the invoice bill which i have paid to the store. Please arrange a quick solution so that i can exchange it with another shoe as early as possible or need my money back....

Hi,

My name is Debalina Dey. I have purchased 2 pair of shoes from Khadim (Thakurpukur, Kolkata) on 24th of December 2019. At the time of paying the bill by credit card, before swiping the card the shop guy took my card and entered my credit card number into the system. Upon asking the reason for doing so, he informed that this is the new rule of the store and everywhere they are taking these card details before paying the...

On dec 2nd, i have ordered a sandal in khadims online portal. Till today the status was not changed in the portal. I call out customer care and send so many mails to customer service and seller directly kali. [protected]@khadims.com, but they didn't respond any of my mails. Only bank transaction ccavenue team responded, but they are not responsible for the product delivery it seems.
On that day itself amount has been withdrawn from my...

Hi yesterday i have visited khadims in dilsukhnagar there was no proper response from the sales men there whatever i was asking they are just saying that the size is not available even without checking in the stock and were smiling at looking each others face it was very disgusting and a bad experience everytime i shop at khadims but this is the worst experience i ever had......

Ordered a product with id #[protected]Awb#[protected] on the 13th of october, 2019 worth inr 519. I received the product and found it to be too small. Since then i had been writing to the customer care to either take the return or replace the item with a larger size.in fact, 3 back-to-back emails were sent but didn't get any response from their behalf....

I have given my slipper for repair that time i ask to give me receipt of this he frequently say to me company has not any receipt book.
Previously i also say to store manager give me duplicate bill by my mobile no. That time also he said to me we can’t search by ur bill by mobile no.

I say to company please assist new store manager for public dealing....

We bought one slipper in chennai, medavakam (16/8/2019). The slipper is completely damaged as i had not used more than half and an hour.. Now i am in trichy, tamilnadu. I am unable to go to chennai for next 3months. Hence i want to exchange this slipper in trichy, tamilnadu branch itself. I have faced 1000rs loss because of this.. So i want you to convey the branch of trichy khadims to exchange this damaged product to new one. I am eagerly...

The shoes i brought with a huge amount was defective (Strips of one shoe came out totally) so i returned them to the showroom from where i purchased they told they will repair and give me back after ten days but after repairing the shoes were more damaged. When i told them they did not show interest. This is really disgusting after paying such a huge amount. Why will i accept a defective product? It should have been exchanged with a new pair....

My family is a customer of khadims, Thiruvananthapuram, Kerala from 2006.my mobile number is [protected].u can check my purchases.i bought nothing from any other shop than khadims in these years.but the shoe I bought on 19.1 2019 through bill no 6038INV009985_18 for price 1299 got damaged within one month.one sole got fully damaged.it was bought on discount and it actual price was double.but I couldn't take up the issue with khadims as the...

I have a sleeper from khadims branch serampore retail store i have paid through paytm by scanning the qr code but the code which have been scanned was not successful in first attempt but in second time it was successful and the money was not received by the khadims store so therefore they have told that it will be refunded within 48 hours but i have done the transaction on 19th april 2019 and today is 25th 2019.
So i have complaint...

Product was purchased 29/3/19 with 3 month warranty n product got damage within 3month.we went to shop for repair there they asked to exchange d product n we got same new product with same price n product no.then also they asked us for more100rs n we paid they also cut the product price n no on bill n also told us dat warranty will be applicable according to old bill...

From : ranjan das, raiganj jeevan rekha clinic, u/dinajpur, pin : 733134, wb
Mob no. [protected]
Sir,

I have purchase one pair black shoes british walker shoe from local authorised dealer raiganj khadim show room mohanbati branch, u/dinajpur dated on 01/11/2018 vide invoice no - [protected]-di invo19349-11. Since after purchased it became slack not firmly tightly fixed and also lot of crease appear like crumple/crinkle...

I have purchase one pair black shoes british walker from local authorized dealer show room at raiganj mohanbati branch dated on 01 nov 2018 attach cash memo (Xerox). Since after purchase it became slack not firmly tightly fixed and also lot of crease appear like crumple/crinkle and like several corrugate

So i will be grateful if you kindly adopt necessary measure to inform that above mentioned dealer to your branded products...

I purchased a shoe worth rs.2500 from khadim's retail store, m/s k. B. T footwear, tin no. [protected], patel complex, bisra road, rourkela-769001 on 14 august 2018. But the fact is very upsetting that by october the colour of the shoe faded and the sole started rotting. Within a few days (By first week of october), the sole had completely rotten and started emitting foul smell. This is very disheartening that inspite of shelling out so much...

Hello myself puspak from salkia howrah, wbengal.
I am a regular buyer of any khadims' store in my city kolkata. But the surface standard of your store went bad. Since past few days.. No sales person attend staff in a well manner in regard to customer size, color etc..
I will narrate incident, i went to buy a sports shoe, but the sizes were not proper in display @ lindasay street store esplanade, kolkata on 9.12.18 evening 5.30-6pm....

Sir your shoe quality is very bad its got damaged within purchase of week. I had argument with your show room person which felt me bad.
I never go for khadims in future
Bad service
While buying you people give so many commitments but when customers visit for service or replacement u talking about your terms and condition which is nothing in customer favour

Bad experience...

Help me please!!!

Placed a purchase request for sandals on 15th october 2018. Till now there is no reply from them on order confirmations. They took online payment and now status is only processing nothing further.

Till date there are no updates. Nor the customer care pick up calls. Called up kolkatta branch office they say the office is closed call on saturday 20 october 18.

Also called up delhi...

Today i visited to buy a career with velcro of no.5. Request for this item is given at 7.25pm. But after 15 minutes waiting product was not supply to me. At that time only another 2 customer was there. Then i request the manager for this product. He checked & ensure me that 3 pairs is there. Another 15 minutes waiting for product but no response given. What is it? May i know what is your approach towards the customer?
Thanks for this...

During purchasing at hatibagan showroom of khadims, i was informed that axis bank royalty points redeemed here during purchase at billing counter. But during payment i found my amount is deducted from my card inlue of royalty points. After trangction they told me that up to 12th sep 2018 the redemption of points is stopped due to technical issues. It is my urnest request to refund my amount in my credit card&reedem the point against my purchase...

We bought a school shoe from Khadim Marathahalli Bangalore, within a month, the stitches have come out. Used only 4 times. When we showed the condition we were told that they are not meant for playing. Is the kid suppose to wear the shoe and sit at home. The quality is not up to the mark, they don't have any warranty on all product.

For the school shoes the stitches should definitely last. It cannot wear out in a month. Moreover...

Today when done my shopping from unitech chamber kasba due to size mismatch i when second time for exchange the shoe of my daugter i was face un frofessional behavior from your staff amit mondol and shyamal roy..
I was told to wait for 3 day to get the exchange done then i requsting for cn.
Which he told no way to get that... I would request kindly tak this mattet sreriously to stop this matter so it will help your image to...

Dear sir/ madam,
Inadvertently i have marked my complaint as resolved, so i am again lodging this complaint.
I had purchased a pair of black school shoes of size 5 for my daughter from khadim's k b t garments shop-lg10, junction mall, city centre, durgapur, dist. Burdwan, west bengal - 713 216, phone no.[protected] vide invoice no. [protected]-d1-inv17227-17 dated[protected] along with other products. After a few days o[censored]se,...

I have purchased a sports shoe of smaller size, wanted a bigger sized one so went for exchange but it was not available, in the meanwhile i was looking for other shoes in the showroom. The employee named bihu roy empid-21528, took two different shoes and packed me and gave it, when i asked him he was answering rudely. As the size was not available i purchased a different shoe later with a higher cost. But the employee was very rude with bad...

Please verify the matria (Men footwear) from your authorizes dealer named as paduka, at/p. O:dhenkanal, orissa with reference no:othpos191792 with an amount of rs.1474.00 which has procured & now the lather of the said is going to damaged.
Therefore kindly clarify the details as mentioned above.
Thanking you.
Manas ranjan dash.
M/s kalinga engineers.
M. No:[protected]...

This is to notify that i have purchase khadim brown sandals online through flipkart but its sole has broken within one month. The khadim invoice received with the product shows 90 days warranty. But when visited local khadim store for replacement they denied it saying that as it is been purchased by flipkart so it has to be replaced through the same mode of purchase.

Flipkart support team is not ready to take in replacement...

I have bought khadim’s cleo peach wedge. Suddenly yesterday i saw a big crack on both, breaking each wedge into two pieces. This is highly unexpected from a brand like khadim. Even though i bought through online i am sure of the quality because of khadim brand name. What should i do now with those broken pieces? Please reply me with a solution, whether it can be repaired or replaced...

I have purchased a wallet from khadim store in raigarh (C g) which got defective in warranty period while at the time of purchasing i asked the store seller about the exchange or repair policy he told me that if any defect occurs in wallet within 90 days from the date of purchase same should be taken back by any khadim store in india but when i visited the another store of khadim and asked him to exchange or repair the wallet he refused to...