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Kpix Broadband Complaints & Reviews

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Atul_1733
from Pune, Maharashtra
Jul 23, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Address: Wagholi, Pune
Website: k-pix-networks.business.site

I've been using Kpix Broadband connection since June 2023 and I've already had at least 5 disruptions (lasting more than an hour). I've raised a couple of complaints but this keeps happening too frequently. Moreover, they don't even take calls over the weekend and that makes it difficult to get help. Nowhere to go. Please help..
Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

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    A
    anuj1312
    from Mumbai, Maharashtra
    Dec 13, 2018
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    Address: Pune, Maharashtra, 412207
    Website: kpixbroadband.net/contact.php

    I stay in splendor county, wagholi and m user of kpix broadband services. Last 10 days broadband is down and nobody is picking up the phone. I requested many times but no result.

    Please don't take this s
    +1 photos
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      SushantUniyal
      from Pune, Maharashtra
      Dec 9, 2018
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      Address: Pune, Maharashtra, 412207

      I stay in marvel fria, wagholi and is a user of kpix broadband services. From 3 days broadband is down and nobody is picking up the phone. I called more than 20 times since yesterday but no body picked the phone. The services is really pathetic and i want them to repay my money. This is really frustrating and it's been more than 72 hrs. There are no services.
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        payelban05
        from Mohpa, Maharashtra
        Dec 16, 2016
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        Address: Pune, Maharashtra, 412207
        Website: www.google.co.in/url?sa=t&source=web&rct=j&url=www.kpixbroadband.net/&ved=0ah

        Hi,

        Kpix in wagholi charges much more than other broadband services in pune. However, since wagholi still does not have other service providers, kpix playa their monopoly. They charge 950 for 20gb data with 2Mbps speed as compared to others who offer a speed of 5mbps. Moreover, their services are very poor. In a month, there are issues for 3-4 days and internet is completely down. These days are not compensated.
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          Anupam_1234
          from Gurgaon, Haryana
          Jun 3, 2016
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          Address: Pune, Maharashtra, 412207
          Website: Www.KpixBroadband.net

          Hi,

          Kpix provides broadband connection in wagholi, pune. For last 3 days my connection is down. I have been calling them repeatedly but they are not sending any technician to my place to fix the connection. They are also not prompt in picking calls. If someone calls for 5 times then may be once they will pick. I request you to look into this as in absence of any other providers they are actually playing monopoly and harassing customers

          Broadband name - kpix
          Location - wagholi, pune
          Customer care no - [protected]
          Gud service provider in wagholi
          Great service provider in wagholit.
          Exactly. I am facing the same issues. Every now and then their services are down. They charge more than other service providers in pune.
          Worst Service
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            S
            Sandeep Gope
            Mar 6, 2015
            Resolved
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            Resolved

            Address: Pune, Maharashtra

            Hi, My name is sandeep I stay in wagholi I am using broadband network of kpix however the speed is the worst. They offer 12MBPS speed and I dont even get 100kbps. It is the worst network I have ever seen. Whenever I call them they have some illitrate donkeys working with them who doesnt even know what needs to be done. I am facing speed issues since more than a month and no one bothered to come and check whats the problem. Hpoeless pathetic company. My no. [protected]
            +1 photos
            Apr 2, 2016
            Complaint marked as Resolved 
            The issue is resolved as they have changed the connection to fiber optic
            I am also facing the speed issue. I have got up to 12Mbps plan but getting speed 100kbps. not able to view any video without any buffering. Please don't take this service
            My number is [protected]
            im not agree with your review I have same connection and im getting 12 mbps plan and im getting full speed as mention in plan my no is [protected]
            my user id kpix_anil i am using mt 10 gb plan i also getting full speed

            Worst broadband speed - Comment #2190246 - Image #0
            kpix is best internet service provider in wagholi .
            hiiii ...my user id is kpix_Varal...i have 12 mbps plan ...im using this network from last 6 months n i think this is the best network i have ever used...one of the best network in wagholi n kharadi...[protected]
            Hi,

            My user ID is kpix_gopes its been a long time I am using kpix networks as I do not have any other option the service is pathetic. Also whenever I call them for issues related to speed or disconnection they just say that they will check and will resolve the issue but everything is the same till now no one is bothered to fix everything at one go.
            Also they have provided me with a wireless service that is why I am facing so much issues.
            People using fibre optic will not have much issues.
            When spoken to them they said that they will put fibre optic services as soon as possible but its been a very long time and they have not fulfilled their promise.

            WORST EXPERIENCE EVER
            I WILL CHANGE MY PROVIDER ONCE GET ANOTHER OPTION.

            Thanks,
            Sandeep
            kpix neworks is good broadband service in wagholi.
            kpix_mangesh plan 512kbps
            I am also using Kpix in Wagholi and found it overall good and satisfactorily. I am getting the 12mbps speed as mentioned by them. In fact some times it goes beyond that also. It is a local firm hence staff is not like a world class company. However they know very well how to do their work. You might need to call them 2-3 times but the work gets done.

            The only cons they have is that Internet does not have enough backup when electricity is not there. Also, the plans are not so cheap. Specifically the unlimited plans. They are almost Rs. 150 - 350 costlier than other providers.

            The best part of Kpix is that you get full 12mbps speed for Youtube and torrents irrespective of your plan and data usage. I mean It gives full 12mbps speed even when my quota of 25GB exhausts.
            Sandeep Gope on Mar 6, 2015.

            Hi,

            I posted this complaint long back when they had a wireless network.
            Now they have changed my society's connection to FIBER OPTIC since then there is no issue and the speed is amazing.

            Thanks,
            Sandeep Gope
            I m using kpix 5 mbps plan never speed issue never eng problem
            kpix is Best service provider in wagholi

            Worst broadband speed - Comment #3167046 - Image #0
            Internet just vanishes for several hours.
            They do not provide what they promise.
            They are fraud and liers.
            Its been two days I am using this broad band service. I am very much disappointed as everyday my internet connection disappears fir atleast 2 hours. And the service provider doesn’t care as we have no other choice in this area. Its monopoly rule.
            my user ID is kpix_shafee15 and I using KPIX broadband since August 2018, SO far, I found one of the best provider in Wagholi.
            I am happy to give 5 Start out of 5. :)

            Worst broadband speed - Comment #3297754 - Image #0
            Services are down most of the time. Low speed. Service stays interrupted for few hours alomst every alternate day.
            I guess the office executives keep phone receivers aside to avoid taking calls. Engineers hardly pay visit to resolve issues.
            They have same excuses always...either fiber cables are being installed(hearing this from last 1year) else main switch is being changed.

            User I'd : kpix_sam1987
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