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Lee Cooper Complaints & Reviews

B
bhat.sap
May 31, 2011
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Address: Gautam Buddha Nagar, Uttar Pradesh

Hi,

I purcahse lee cooper shoe (bill no. VSL - 17624) on 23/03/2011 from M&B showrom, GIP maill<noida. I used shoe for 4-5 days but after that the skin of the right shoe started peeling off, so after some day i went to showroom for replacement but they din't replaced and got it repaired from comapny giving assurance that it will not peel again. But again the skin has started peeling off and i can't use it anymore. Now rahter than replacing the shoe they are giving excuse that this can't be replaced as you might have peeled the shoe with a rough surface (like hitting the shoe with stone, etc) but to be fair i have used this shoe only 6-7 times.

Expecting the response asap

Regards,
Anil
[protected]
Aug 13, 2020
Complaint marked as Resolved 
Got a good response from M&B customer care and now they are ready to replace the shoe. thanks to the M&B
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    waghDeepak
    from Pune, Maharashtra
    Apr 23, 2011
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    Address: Mumbai City, Maharashtra

    I have taken Lee cooper shoes worth 2600/- before year n half form Raghullia mall Central at vashi navi mumbai.
    Unfortunately the Shoes soul is cracked ,when I approach the Central I was informed that we have to check if possible it can be repaired but service charges will be applicable .
    I informed them that the Boots are hardly been used by me and they are not wore on daily basis .Also in rainy season.I want my boots to be repaired at no cost of mine.

    I want to know is this the value for money that lee cooper provides
    my dear frnd,
    i[censored] do nt wear ur shoes on regular basis, th sole gets ccracked.u hav to wear them atleast once in 15 days, the sole is expensive th more u ver th shoes th more strong th sole gets..the funda of that type of soles is like this only...
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      S
      Shijuts
      from Hyderabad, Telangana
      Mar 10, 2011
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      Address: Chennai, Tamil Nadu

      I purchased Lee Cooper shoes eight month before from Metro, Chennai . Its sole has completely cracked and pieces of the soul detaching day by day. am unable to wear as the condition of the shoe is too pethetic now. Even though i purchased it eight months back, I hardly used it. I paid Rs.2390(Approximate). Is there any way to get this issue sorted out? I had been used the same brand same model for 2.5 years without any issues.
      Aug 13, 2020
      Complaint marked as Resolved 
      Lee Cooper shoes i have earlier aslo faced the same problem .
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        J
        jinto43
        from Ernakulam, Kerala
        Mar 6, 2011
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        Address: Chennai, Tamil Nadu

        I purchased lee cooper shoe worth rs.1931(inclusive of tax).from brita footware, #58/113, thiyagaraya road, pondy bazar, chennai. Within a Day I observed that, the sole is separated from shoe (front portion).I have contacted the Shop owner. After two months still the same is not replaced nor any support is provided by the supplier to rectify the defect.
        +1 photos
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          S
          s.complain
          Jan 16, 2011
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          Address: Mumbai City, Maharashtra

          I bought a lee cooper (no limit series) pair of shoes from shopper stop. The shoes broke 2 times within a period of 6 months and were repaired. The shoe was so badly made that its stiching came out for the third time. When I went to shopper stop they refused to repair it as period of 6 months had lapsed since I bought it. The shoe was a executive series costing around 4k and still the entire stiching broke.
          I feel cheated and want the company to have a look at how badly they have made the shoe so that such mistake is not repeated again.
          +1 photos
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            S
            sushe46
            Dec 15, 2010
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            Address: Pune, Maharashtra

            Lee cooper shoe Sole damage with one month.

            The quality of shoes was so superb with tough leather and the weight of shoes were the USP; besides the shoe sole that were so rugged that it hardly used to worn off even after 2-3 years o[censored]se....... I am finding it difficult to use your shoes as the shoe soles not even last for 1 months (Product deterioration is a Unique Innovation to enhance repeat purchase)? I think Lee Cooper is not interested in customer loyality now.
            Aug 13, 2020
            Complaint marked as Resolved 

            Lee-Cooper/ shoe — damaged sole

            On 04-12-'10 bought Lee-Cooper shoes at 40% discount at Carona Shoe Mart, Main Road ,Rajahmundry East Godavari District,Andhra Praresh,India.. I hardly used the shoe one month when cracks were found on the sole and started breaking into pieces. When brought into the notice of the manager who promised to resole and advised to continue to use untill it is unusable. Very soon the entire sole came off and gave the shoe on16-02-'11 for resoling.But after the resoling the sole is mismatched with the original design and is inferior both quality wiseand workwise. It apears I paid Rs1300/- for just resoling.Sale on dicount is not uncommon but such an extremely short life is not common and is least expected from a reputed company like Lee-Cooper.In this context I may suggest such spoiled shoes may completely withdrawn from the racks and save not only the time and money of the customer but also the goood name of the company.
            i bought an lee cooper shoe on five months back, now my right shoe sole is damaged fully, but still left is almost ok..
            thirumoorthy.v.n.
            0 [protected]
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              D
              deepsart
              from Pune, Maharashtra
              Nov 29, 2010
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              Address: Pune, Maharashtra

              Hi ,

              I have purchased the lee cooper shoes from lifestyle kalyani nagar pune

              I was so happy to spend 2000 rs. as I was getting the good brancd shoes from lee cooper

              I purchased the shows for office purpose in jul 10 .

              Fortunatey I have a car and my office is near to my residence , so wear the shoes from residence to may can and car drive only 1min as office is close 1 km, and in office , in my office there is blanket on the floor

              using the shoes in this fashion from jul to 27th nov . following are the complaints

              1. sole is coming out for left leg piece

              2. inner lining is coming out for both shoes

              i visited back to life style and submitted the bill and shoes ,

              they were claiming that repair will be done at agra or delhi , ( they were confused ) TAT is 35 days .

              what is the policy of waranty
              first 3 months - replace ment
              then till 6 months - service

              where i ll find the waranty wordings ?

              inv no 110079
              lee cooper product code - bar code no[protected]

              model 869

              Regards
              Deepak Phadke
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                J
                johri40
                from Chennai, Tamil Nadu
                Aug 26, 2010
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                Address: Valsad, Gujarat

                TO WHOMSOEVER IT MAY CONCERN

                Subject:Substandard foot wear from Lee Cooper.

                I had purchased a Lee Cooper gents sandal Model Ralf from Legend Stores at Vapi -Gujarat in Jan'10.
                Model No. of the sandal was RALF.

                After one month of purchase itself the upper leather of the sandal started rupturing and the polish of the sandal was taken off..
                Within the span of seven months,the stitching of the sandal had completely opened and its soul had also cracked.
                The condition of the sandal has become so pathatic that it is not worth the tag of the reputed company Lee Cooper.

                We are totally dissatisfied with the big brand name Lee Cooper and if not provided proper reply/compensation we would like to further take this matter up to the consumer court.

                Address of the stores is as below:

                Legend Stores
                Comm.Plot No.C7/67/P
                Hotel Galaxy Campus.
                G.I.D.C,VAPI-396195

                Regards,
                Anshu Johri
                +91-[protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  D
                  Dr vikas chaudhary
                  from Noida, Uttar Pradesh
                  Jul 3, 2010
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                  Address: North West Delhi, Delhi

                  i bought lee cooper high neck shoe 6 months back from metro walk,rohini,delhi.but within 2 months sole cracked (upper part is still in good condition) and when i asked them to either replace or at least for repair.they totally refused me.now i had a sight of relief when mr ashish promised me to help.i lost my receipt and i told that to mr ashish also..he said no need to worry..thanks dear..please HELP ME..
                  +1 photos
                  Hi,

                  I have purchased the lee cooper shoes from lifestyle kalyani nagar pune

                  I was so happy to spend 2000 rs. as I was getting the good brancd shoes from lee cooper

                  I purchased the shows for office purpose in jul 10 .

                  Fortunatey I have a car and my office is near to my residence, so wear the shoes from residence to may can and car drive only 1min as office is close 1 km, and in office, in my office there is blanket on the floor

                  using the shoes in this fashion from jul to 27th nov . following are the complaints

                  1. sole is coming out for left leg piece

                  2. inner lining is coming out for both shoes

                  i visited back to life style and submitted the bill and shoes,

                  they were claiming that repair will be done at agra or delhi, ( they were confused ) TAT is 35 days .

                  what is the policy of waranty
                  first 3 months - replace ment
                  then till 6 months - service

                  where i ll find the waranty wordings ?

                  inv no 110079
                  lee cooper product code - bar code no[protected]

                  model 869



                  Regards
                  Deepak phadke
                  [protected]

                  can you guide me who is ashish and how to contact him
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                    R
                    RAHUL KUMAR PHARASI
                    from Chennai, Tamil Nadu
                    Mar 17, 2010
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                    I BOUGHT LEE COOPER SHOES(STEEL TOE NO.8) ON 29 JULY 2009 AT THE RATE RS.2650.00 THROUH OM BOOT HOUSE SAROJINI NAGAR MARKET NEW DELHI ON DEC2009 BOTH SHOES SOUL WAS CRACKED. SO I SUBMIT THESE SHOES TO OM BOOT HOUSE AND I BOUGHT NEW SHOES OF RS.800.00 FROM OM BOOT HOUSE . THEY SAID I WILL COME AFTER ONE AFTER ONE WEEK AFTER REPAIR. AFTER AROUND ONE & HALF MONTH ON START OF MARCH THEY GIVE MY OLD SHOES WITH NEW SOUL CHARGE RS. 300.00 GIVE ME COMPANY ORDER FORM. I APPEAL THAT IF BOUGHT SO EXPENSIVE SHOES I DESIRE IT WILL RUN AT LEAST TWO OR MORE YEAR. THEY SOLD ME ONE YEAR SOUL GAUARNTEE. SO PLS REVERT MY REFUND RS. 300.00 EXCHAGE MY OLD SHOES WITH A NEW SHOES.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I BOUGHT LEE COOPER SHOES (NO.8) AT THE RATE RS.2800.00 THROUH BIG BAZAR, AMIRPET, HYDERABAD AFTER 3 MONTHS ONE OF THE SHOE SOUL WAS CRACKED.DAMAGED VERRRY BADLY CANT BE USE AGAI. SO WENT AND COMLINED THAT THE SALS MAN(PREM) NOT GIVEN PROPER ROSPONDS JUST HE SAID WE CANT DO ANYTHING LIKE THAT.. SUCHA BIG BRAND WHY CHEETING PEOPLE SO CHEEP. I AM FROM MIDLE CLASS FAMILY, AFTER 3 MONTHS AGAIN HOW COLUD I SPEND SOME AMOUNT FOR FOOD WEARS.
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                      V
                      vikasb
                      from Delhi, Delhi
                      Jan 19, 2010
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                      I had purchased Lee Cooper denim from Pantaloons Ahmedabad on 30-Oct-09. The fabric of the denim got tore off from the label, within first use itself. I had used it in normal conditions and there was no strectching of the fabric since I had put the belt over the label.
                      I took the denim to the Pantaloons Ahmedabad store and they refused to replace it saying it has been torn due to abnormal wearing. And they took decent 2 months to respond to my issue.


                      I would never recommend Lee Cooper & Pantaloons. I had found the customer service desk people very unprofessional.
                      problem is with Pantaloons. They should replace the product with manufacturing defect
                      Pantaloon is a low end store, least bothered about customer satisfaction, just like Big Bazaar & Home Town that sells cheap products
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                        D
                        darshak
                        from Mumbai, Maharashtra
                        Dec 17, 2009
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                        I have purchased shoes from standard show room from mumbai, of brand lee cooper rs 2400/-, within two month its open from front, i went to store to tell that it should not happen,they reply that we will ask to company,and finaly they told me that this is not major fault it is repairable,now i am not satisfied with them, wot should I do ?I am not satisfied with this companys product and not liking ther behaviour.My bill no cashmemo1449 dated 6/9/2009.from kamal fashions shop no 2 dehnoo bldg. dr babasaheb ambedkar road parel E 400012 tel 24100042 shoes model LC 115/-KHKI 44.
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        Lee Cooper Shoes — Defective piece

                        I'm not here to complaint but to appreciate and give thank to the company named LEE COOPER. I'm really impressed with their after sales service and their customer care manager Mr. Aftab. This brand has created a very good image and are following it seriously.

                        Great really good!
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                          S
                          sage
                          from Mumbai, Maharashtra
                          Jun 6, 2009
                          Resolved
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                          Resolved

                          I recently bought a Lee Cooper shirt from Pantaloon store in Borivali-w, Mumbai-92 (India). After wearing for just one day and putting it for first wash, shirt released huge amount of colour (I have pics of it on my cell), although shirt didn’t loose its colour completely it is very slightly faded, what is more painful was my other clothes which I had putten along with Lee Cooper shirt, some were light coloured and hence caught on red colour released by my new Lee Cooper shirt. Honestly it was really painful to see this and more painful was to do second round of washing for all those light coloured clothes and spending another 45 mins. I don’t think I need to elaborate on 45mins for working individual and plus other extra work I needed to do on weekend.
                          Lee Cooper has been one of the best brands for me, I bought this shirt for almost Rs1199 (i still have Pantaloon store purchase receipt) thats awful lot of money for a shirt which makes your clothes dirty. Frankly I am really upset and disappointed by the quality of product. I thought Lee Cooper stand for one of the best and this is what best looks like then I am guess I would not be buying any Lee Cooper product from now on.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            P
                            PAVAN PATEL
                            from Hyderabad, Telangana
                            Sep 23, 2008
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                            PRODUCT WITH COMPANY DEFECT

                            Respected Sir,

                            I have purchased 3 products from your outlet at
                            LEE COOPER
                            G/F - 102, HIMALAYA MALL,
                            DRIVE-IN-ROAD,
                            AHMEDABAD - 380 056,
                            GUJARAT,
                            INDIA.
                            TEL :[protected].

                            The Bill details are as under:-

                            BILL NO: S8/1478 DATE: 08/08/2008
                            [protected] TIN NO : [protected]

                            TOTAL BILL AMOUNT: Rs. 824.00/-
                            br...
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