Marrow
1.6
Submit a Complaint
276
COMPLAINTS

Marrow Complaints & Reviews

L
Leethika
Jun 9, 2020
Report
Copy

My marrow account is blocked without even opening app for a day... I want you people to resolve it as soon as possible... It is saying my phone number is blocked
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jemin2150
    Jun 6, 2020
    Report
    Copy

    Website: www.marrow.com

    I have mailed marrow but i am not getting any reply. Since some days my device is blocked and i am not getting any assistance. I have had purchased pro plan costing more than 40 thousand. Please i need help
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sravanthreddy
      May 13, 2020
      Report
      Copy

      Address: neuroglia health private limited 393 second cross dollars colony jo nagay 4th phase Bangalore pin:560078
      Website: www.marrow.com

      I opened my my account and i was said that i was blocked and i tried login into my account they are saying that my number was not registeded
      ... It's just 20 days i subscribed to marrow and they did this to me
      I used marrow account only in one device i never took screenshots or never recoreded the videos
      I just watched to the lectures i tried contacting them i wrote to email they neither responded no r accepting tbe call
      I request to kindly unblock my account
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Atomhota
        May 11, 2020
        Resolved
        Report
        Copy
        Resolved

        Resolve my issue.. Asap.. I have so much to do here you people... So much to cover..!!! I didn't took any screen shot or recorded anything... My phone is not rooted
        😠😠😠😠😠😠😠😠 so why you people do like this!!!
        Resolve it right now... Why are tormenting me like this.. I wasn't even using marrow at that time when you blocked... So why there will be any suspicious activity... Haa!!!
        It's not fair. My account is non existing... Huh!!!.. Unblock me.. Pls.. You people...
        May 11, 2020
        Complaint marked as Resolved 
        They didn't called me
        Helpful
        3 other people found this review helpful
        3 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Akshita96
          from Indore, Madhya Pradesh
          Sep 13, 2019
          Resolved
          Report
          Copy
          Resolved

          Marrow has blocked my phone from using the app stating that my phone is rooted. One, this is iphone which I have been using since 2017 without ever tampering with the software. I have been asking if there is some proof I can send but there’s no reply after so many mails and calling them. Since 2 days I am trying to contact them and since yesterday I have no reply from their side. My phone is all fine but still they have to waste our time. Clearly there’s some glitch from their side but they don’t seem to be eager to get it resolved.
          Worst decision has been to take Marrow, atleast for me. Also their app gets bugs that is fine with them, their notes are all haphazard, that’s also fine with them. And now they have blocked my phone without any fault in my software.
          Sep 16, 2019
          Complaint marked as Resolved 
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Anu Kavarthapu
            from Mumbai, Maharashtra
            Jun 8, 2019
            Report
            Copy

            device blocked

            My device has been blocked from accessing marrow app since two days. I cant even open or create another account, even if i do its saying device blocked . I took screenshots everytime it showed device was blocked from accessing . And the person called me bback and said he will get back to me. The next morning i got a mail that the query was resolved i restarted the app and i tried to log in it still showed that device is blocked. And i tried...
            Helpful
            166 other people found this review helpful
            166 found this helpful
            5 Comments
            Report
            Copy

            Marrow Recent Comments