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Marrow Complaints & Reviews

S
Sahana KC
Nov 29, 2021
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Block of Marrow account

Address:Marrow
Website:[email protected]

Has been blocked today
I haven't shared my marrow account password and details with anyone and I have been uploading my id proof but it didn't get verified. Now my exams are near and my marrow account has been blocked. I want this to be resolved asap as there is very less time left for my exams....
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S
Sreekeerthana
Nov 29, 2021
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Account suspended frequently

Website:Marrow

I got a mail yesterday which said my marrow account has been suspended. I have provided all the documents needed for verification but my account haven't got verified yet . I haven't shared my login credentials with anyone. I have maintained all the confidentiality that the company had requested. I have exams coming up this week. Please look into this asap....
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D
Diya G B
from Davangere, Karnataka
Nov 28, 2021
Jan 21, 2022
This thread was updated on Jan 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My marrow account has been blocked today

Address:Karnataka
Website:Marrow

I haven't shared my marrow account password and details with anyone and I have been uploading my id proof but it didn't get verified. Now my exams are near and my marrow account has been blocked. I want this to be resolved asap as there is very less time left for my exams....
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J
jey chandran
Nov 27, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
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Regarding blocked my account

I received a notification today saying that my marrow account has been blocked. I am shocked as I haven't misused my marrow account nor did I share my details with anyone. And, I uploaded my verification documents but didn't get approved. Can you please resolve my issue and retrieve my account...
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M
M.Anjali
from Nagpur, Maharashtra
Nov 26, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My account got blocked

Website:Marrow

My account has been blocked recently as they are saying that its been used in more than one device or you have not submitted your Id ...but j have submitted that and recently I brought tab so I have been using it in it and its still logged in in my device.
In Both the devices only I have been using the account but they have blocked it.
I recently purchased it for 48000 and how can i afford to buy it again and i have no idea...
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S
Shahb4z
from Lingasugur, Karnataka
Nov 26, 2021
Jan 21, 2022
This thread was updated on Jan 21, 2022
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Marrow account suspended

Address:393, Second Cross, Dollars ColonyJP Nagar 4th Phase, Bangalore, Pin 560078
Website:Marrow.com

I received a notification today saying that my marrow account has been blocked. I am shocked as I haven't misused my marrow account nor did I share my details with anyone. And, I uploaded my verification documents but didn't get approved. Can you please resolve my issue and retrieve my account as I have few months to my exam....
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G
geetanjali nayak
Nov 21, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
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Want to know what id proof is required

Today I received a notification that my account has been blocked
I have logged in in 2 devices but never did simultaneous use
They were asking again and again for id proof ..exactly what id proof one is supposed to give??...
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A
Archu2596
from Agra, Uttar Pradesh
Nov 11, 2021
Dec 5, 2021
This thread was updated on Dec 5, 2021
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Regarding blockage of account

Address:3rd Floor, No. 393, 2nd Cross Dollars Colony, J P Nagar 4th Phase Bangalore KA 560078 India
Website:MARROW

I upgraded from plan b to plan c..They asked me to upload documents for KYC verification which they rejected .without a warning they blocked my account i had no idea about this.. it's been 3 days i complaint via email that let me do the correction ..they just sent 1 email in these 3 days and asked me to upload another document, i did. Now no response from their side ..i paid them 42000 i cant pay it again also they are wasting my time ..4...
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A
Amit19 bahuguna
from Dehradun, Uttarakhand
Nov 10, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
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Marrow have blocked my account

I have taken marrow plan c for pg prepration I was using my mobile phone to see marrow videos and then I brought tab when I open from tab they bloked my account this is worst wasting my time...
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L
Logan860
from BASTI, Uttar Pradesh
Nov 8, 2021
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Account blocked from access

Today evening when I opened my marrow account it showed that I have been blocked from accessing it...
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S
Sadia Rifat
Oct 31, 2021
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Account has been blocked

My marrow account has been blocked.I uploaded my college Id multiple times.I haven't shared my account with anyone.i use only one device for marrow.so why is it blocked.?...
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N
N.Anoohya
Oct 28, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
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My marrow account is blocked.

My marrow account is blocked since 2 days. I have my exams in one month and I should listen to my classes. They asked me to upload my Aadhar card and I uploaded it through mail but there is no response. I had paid full amount 48, 500 while subscription and now I am facing this issue. I want my account to be unblocked immediately as soon as possible....
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F
Faizzu khan
from Jalna, Maharashtra
Oct 27, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
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Suddenly my account has been blocked

Address:Bangalore

From 10 to 15 days I haven't used my marrow account. So today I opened it and saw that there's notification about my account that it has been blocked. Since I haven't done any kind of misuse. From beginning when I purchased marrow it always shows that upload ID so I uploded it then it get starts so everytime I have to upload my MCI card. Please have a look into it. They haven't replied my emails also....
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H
Hiba Hakkim
Oct 27, 2021
Nov 14, 2021
This thread was updated on Nov 14, 2021
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Blocked my marrow account

2 days back my marrow account was blocked and the legal team emailed me that my KYC details were mismatched, so I replied them with my proper KYC details. Till now there is no response from legal team.
Does anyone know how many days will it get unblocked?...
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A
Anjali110699
Oct 26, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
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Account blocked plan c unfairly

My marrow plan c account has been blocked all of sudden without any prior information. I have not violated any of their terms and conditions. It is really costing my studies. Kind!y resolve the issue soon. This is very unfair to us...
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A
Ayesha siddiqa 19
from Bidar, Karnataka
Oct 26, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
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My account has been blocked

My account has been blocked due to incomplete KYC verification...
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D
Darshanatyu
Oct 26, 2021
Oct 27, 2021
This thread was updated on Oct 27, 2021
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It got blocked

Address:Mysore medical college ug men's hostel mysore

Bcoz I hadn't opened marrow for many days I didn't fill the I'd details so they blocked the account...
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G
Gammer Yt
Oct 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KYC verification problem

My account got blocked and i tried contacting almost all the people i could from their company and they responded 'once' and said my kyc verification was pending.
Fine i did that, send my details and everything, but still! It’s still blocked!
And I expected a faster and more prompt response.
I’ve got so many exams coming up and i needed this resource and now even that’s not here.
Please revert my account...
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P
Prajna vaidya
Oct 25, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
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My marrow account has been blocked

Website:Marrow

I have not misused my account but still my marrow account has been blocked and they are not responding to any of my mail...
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P
p7979
Oct 25, 2021
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Blocked Marrow Account

My Marrow account is block because i uploaded a wrong document ans before 5 days they block my account without any notice.
From last 2 days they did not even respond to my mails if any one know help me to resolve it as it is disturbing my schedule...
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A
Ankita531
Oct 24, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
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Account blocked unnecessarily

Address:Online company.. Provides their lectured through app on playstore
Website:www.google.com/url?sa=t&source=web&rct=j&url=www.marrow.com/&ved=2ahUKEwjps_Ob8uLzAhVSyDgGHTazDrkQFnoECAUQAg&usg=AOvVaw1s8Rb0x7EHjsk8EZXRdqdJ

My marrow account has been blocked.. I can assure that I haven't violated and of their terms and conditions.. I even tried mailing to marrow and legal team but their is no reply yet. I am loosing very precious time of mine and it had been very difficult to pay such a huge account.. So please do the needful asap...
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N
Naren Mandal
Oct 24, 2021
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Blocked my plac c account

Hi, i just bought a second hand phone only to watch marrow videos, but it didn't played on that device. Suddenly next day a pop up message occurred on my first device that my account has been blocked. I mean wtf . . They are so serious regarding their security issues that they are willing to waste valuable time of there subscribers. If they do not unblock my account in next 2 days i will shift to dams. And suggest all my juniors for the same....
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I
Its_kishu
from Siliguri, West Bengal
Oct 24, 2021
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I am complaining about my blocked marrow account

Address:Darjeeling, West Bengal
Website:www.marrow.com

My marrow account has been blocked for more than 10 days.This is hampering my studies very much. I have mailed this complaint number of times already to the marrow legal team but they are only assuring that this query will be resolved soon yet nothing is happening. I am following terms and conditions and will follow in future too. please kindly unblock my marrow account....
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A
Avneesh 0007
from LUCKNOW, Uttar Pradesh
Oct 23, 2021
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My account is blocked without any prior notice

Account got blocked without prior notice please. I am losing precious timeq...
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Do your checkings at an earlier time - so we can somewhat be relaxed in the mean time you take to respond to our tickets numbered in lakhs !...
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V
Vishwas K B
from Mandya, Karnataka
Oct 21, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
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Marrow account blocked since two days

It's two days now, , since they blocked my account, , they are not responding, , , I need to study, , can you please help me on this matter, , , I paid 40000 rupees, , I can't offer that much money again, , I need to change my username as per Adhaar card, , please make them to give edit option and unblock my account...
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V
Vishwas K B
from Mandya, Karnataka
Oct 20, 2021
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Marrow account blocked issue

Sir,
This is VISHWAS K B, 3rd year medical student at MIMS Mandya, , I gave my account name as Vishu Gowda, but my name is VISHWAS K B (as per Adhaar card), , so I made a mistake, , and am asking sorry for my mistake and please am requesting you to give edit option and unblock my account, , sir, , I have paid 40000+ for plan C, I have prepare for exams, , please look into this matter, , , please resolve this issue sir as soon as possible,...
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V
Vishwas K B
from Mandya, Karnataka
Oct 20, 2021
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Regarding account blocked

My account on marrow medical app has been blocked one day back and I have payed 41000 rupees to my plan, I really don't know the reason and the marrow team isn't replying to my mails
pls help me
I don't know what to do and I really need the app for my preparation and can't afford more...
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M
Mehermeher
Oct 19, 2021
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Account suspended

I had subscribed to marrow day before yesterday under the name Mehvish and today my account got blocked suddenly without any warning email because i had uploaded my college id card for kyc verification and they emailed me that it got rejected after that i uploaded the adhar card replying to their email but still my account got blocked.I had again mailed the support team and legal team but they are not responding .plz help to unblock my account...
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J
Joy97
from Howrah, West Bengal
Oct 13, 2021
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Sudden blocking of marrow pro account without any statutory warning

Address:44/2 Carry road

My marrow account got blocked today ..I have been a plan c user since Feb 16 2018 . I extended my plan for 6 months more ..in these years I have never shared my account details with anyone .. complied with all clauses .. I used my account in 2devices and tried to upload my id proof multiple times though it failed .. now just one month before the exam account got blocked .. please look into the matter...
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