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Logan860
from BASTI, Uttar Pradesh
Nov 8, 2021
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Today evening when I opened my marrow account it showed that I have been blocked from accessing it
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    Sadia Rifat
    Oct 31, 2021
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    My marrow account has been blocked.I uploaded my college Id multiple times.I haven't shared my account with anyone.i use only one device for marrow.so why is it blocked.?
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      N.Anoohya
      Oct 28, 2021
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      My marrow account is blocked since 2 days. I have my exams in one month and I should listen to my classes. They asked me to upload my Aadhar card and I uploaded it through mail but there is no response. I had paid full amount 48, 500 while subscription and now I am facing this issue. I want my account to be unblocked immediately as soon as possible.
      Is it resolved now
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        F
        Faizzu khan
        from Jalna, Maharashtra
        Oct 27, 2021
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        Address: Bangalore

        From 10 to 15 days I haven't used my marrow account. So today I opened it and saw that there's notification about my account that it has been blocked. Since I haven't done any kind of misuse. From beginning when I purchased marrow it always shows that upload ID so I uploded it then it get starts so everytime I have to upload my MCI card. Please have a look into it. They haven't replied my emails also.
        Did they unblock
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          H
          Hiba Hakkim
          Oct 27, 2021
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          2 days back my marrow account was blocked and the legal team emailed me that my KYC details were mismatched, so I replied them with my proper KYC details. Till now there is no response from legal team.
          Does anyone know how many days will it get unblocked?
          Did they resolve it now
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            A
            Anjali110699
            Oct 26, 2021
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            My marrow plan c account has been blocked all of sudden without any prior information. I have not violated any of their terms and conditions. It is really costing my studies. Kind!y resolve the issue soon. This is very unfair to us
            Did they unblock
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              A
              Ayesha siddiqa 19
              from Bidar, Karnataka
              Oct 26, 2021
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              My account has been blocked due to incomplete KYC verification
              Do your account unblocked
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                D
                Darshanatyu
                Oct 26, 2021
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                Address: Mysore medical college ug men's hostel mysore

                Bcoz I hadn't opened marrow for many days I didn't fill the I'd details so they blocked the account
                Is your problem resolved?
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                  P
                  Prajna vaidya
                  Oct 25, 2021
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                  Website: Marrow

                  I have not misused my account but still my marrow account has been blocked and they are not responding to any of my mail
                  Did they resolve the issue
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                    P
                    p7979
                    Oct 25, 2021
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                    My Marrow account is block because i uploaded a wrong document ans before 5 days they block my account without any notice.
                    From last 2 days they did not even respond to my mails if any one know help me to resolve it as it is disturbing my schedule
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                      Ankita531
                      Oct 24, 2021
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                      Address: Online company.. Provides their lectured through app on playstore
                      Website: www.google.com/url?sa=t&source=web&rct=j&url=www.marrow.com/&ved=2ahUKEwjps_Ob8uLzAhVSyDgGHTazDrkQFnoECAUQAg&usg=AOvVaw1s8Rb0x7EHjsk8EZXRdqdJ

                      My marrow account has been blocked.. I can assure that I haven't violated and of their terms and conditions.. I even tried mailing to marrow and legal team but their is no reply yet. I am loosing very precious time of mine and it had been very difficult to pay such a huge account.. So please do the needful asap
                      Did they unblock
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                        N
                        Naren Mandal
                        Oct 24, 2021
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                        Hi, i just bought a second hand phone only to watch marrow videos, but it didn't played on that device. Suddenly next day a pop up message occurred on my first device that my account has been blocked. I mean wtf . . They are so serious regarding their security issues that they are willing to waste valuable time of there subscribers. If they do not unblock my account in next 2 days i will shift to dams. And suggest all my juniors for the same. Marrow should take a look on their third party security services as they automatically detect such type of things and blocks account without prior notice. Shame on you guys. Please email me on naren.[protected]@gmail.com if you guys face similar issues. We must take legal action.
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                          Its_kishu
                          from Siliguri, West Bengal
                          Oct 24, 2021
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                          Address: Darjeeling, West Bengal
                          Website: www.marrow.com

                          My marrow account has been blocked for more than 10 days.This is hampering my studies very much. I have mailed this complaint number of times already to the marrow legal team but they are only assuring that this query will be resolved soon yet nothing is happening. I am following terms and conditions and will follow in future too. please kindly unblock my marrow account.
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                            Avneesh 0007
                            from LUCKNOW, Uttar Pradesh
                            Oct 23, 2021
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                            Account got blocked without prior notice please. I am losing precious timeq
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                              M
                              Marrow user
                              Oct 23, 2021
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                              Do your checkings at an earlier time - so we can somewhat be relaxed in the mean time you take to respond to our tickets numbered in lakhs !
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                                V
                                Vishwas K B
                                from Mandya, Karnataka
                                Oct 21, 2021
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                                It's two days now, , since they blocked my account, , they are not responding, , , I need to study, , can you please help me on this matter, , , I paid 40000 rupees, , I can't offer that much money again, , I need to change my username as per Adhaar card, , please make them to give edit option and unblock my account
                                Did they unblock
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                                  V
                                  Vishwas K B
                                  from Mandya, Karnataka
                                  Oct 20, 2021
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                                  Sir,
                                  This is VISHWAS K B, 3rd year medical student at MIMS Mandya, , I gave my account name as Vishu Gowda, but my name is VISHWAS K B (as per Adhaar card), , so I made a mistake, , and am asking sorry for my mistake and please am requesting you to give edit option and unblock my account, , sir, , I have paid 40000+ for plan C, I have prepare for exams, , please look into this matter, , , please resolve this issue sir as soon as possible, , , it is my humble request, ,
                                  I didn't know of any such details before and now marrow blocked my account..I come from a middle class family and it was already so hard for me to get a subscription..And now marrow blocked my account...
                                  Please look into this sir,
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                                    V
                                    Vishwas K B
                                    from Mandya, Karnataka
                                    Oct 20, 2021
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                                    My account on marrow medical app has been blocked one day back and I have payed 41000 rupees to my plan, I really don't know the reason and the marrow team isn't replying to my mails
                                    pls help me
                                    I don't know what to do and I really need the app for my preparation and can't afford more
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                                      Mehermeher
                                      Oct 19, 2021
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                                      I had subscribed to marrow day before yesterday under the name Mehvish and today my account got blocked suddenly without any warning email because i had uploaded my college id card for kyc verification and they emailed me that it got rejected after that i uploaded the adhar card replying to their email but still my account got blocked.I had again mailed the support team and legal team but they are not responding .plz help to unblock my account as my exams are approaching and I had paid 51.5k for this
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                                        J
                                        Joy97
                                        from Howrah, West Bengal
                                        Oct 13, 2021
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                                        Address: 44/2 Carry road

                                        My marrow account got blocked today ..I have been a plan c user since Feb 16 2018 . I extended my plan for 6 months more ..in these years I have never shared my account details with anyone .. complied with all clauses .. I used my account in 2devices and tried to upload my id proof multiple times though it failed .. now just one month before the exam account got blocked .. please look into the matter
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                                          Rameshwari pramod
                                          from Kolkata, West Bengal
                                          Oct 12, 2021
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                                          Each day is important for us but my account is blocked how do I study??? Emailing dem repeatedly but no response. They say contact legal team but legal team doesn't give any response. We pay 30 k 40 k for studying and we are facing legal issues? What for?? Many be people do malpractice but we are students we are spending hard earned money to study!!!
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                                            S
                                            Sibiguru
                                            Oct 8, 2021
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                                            I am not able to login into Marrow app.It says my account is blocked.
                                            I'm a neet pg aspirant and bought marrow but now not able to use it and my precious time is being wasted.
                                            I sent emails to marrow but there is no response so far.
                                            Please help me regain my account.
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                                              ABINSHAH RAHMAN
                                              Oct 8, 2021
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                                              I subscribed planc marrow edition few days ago
                                              Now it's not opening
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                                                Tareeque
                                                Oct 7, 2021
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                                                Website: Marrow

                                                My marrow account was blocked 2 days ago. I had just bought my Plan A 3days ago for ₹4000. I have been complaining on the customer support number and emailing them many times but still no response. They are just saying that I used a jailbroken device without giving any explanation or warning.
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                                                  Aryaat
                                                  Oct 6, 2021
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                                                  My marrow account has blocked without any notice. I am a marrow edition 5 premium user. I have been using the account for past one month. And blocking the account without any notification is really unfair. I did not violate any of the terms and conditions. Please help me get acess to my account.
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                                                    Prashant Murukesh
                                                    Oct 5, 2021
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                                                    Address: Bangalore
                                                    Website: www.marrow.com

                                                    Account was blocked without any valid reason for an yearly paid account of 37000₹. And has not been unblocked after repaeated emails
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                                                      Divyadayalan
                                                      Oct 1, 2021
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                                                      Website: Marrow

                                                      My marrow account has been blocked for no reasons .I haven’t been misusing or shared with anyone else.the problem might be in the ID VERIFICATION details which I provided long back.kindly so the needful
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                                                        Divyadayalan
                                                        Oct 1, 2021
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                                                        Website: Marrow

                                                        My marrow account has been blocked for no reasons since yesterday .i haven’t been misusing or shared with anyone.the problem might be due to IDvertification even though I had submitted the verification details long back.
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                                                          Amisha Verma
                                                          Sep 29, 2021
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                                                          Address: Bilaspur
                                                          Website: [email protected]

                                                          My marrow account is blocked for 3 days due to unspecified reasons. Emails have been sent to company but they are not replying anything. My valuable time have been wasted and I cannot take it anymore. Please help me solve this problem.
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                                                            Subhranil Samanta
                                                            Sep 28, 2021
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                                                            I am using marrow videos since may 2020 and i have 1 year subscribtion but today my account get blocked. I am not able to log in my account .please unlock my account as soon as possible on email id [protected]@gmail.com otherwise I will take legal actuon against your team for not allowing me to watch videos instead of having full payment
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