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Meritnation Complaints & Reviews

I had taken meritnation pack for my daughter two years back for which while demo they promised the world and even on whatsapp they kept saying u will rcv the hard copies but nothing came and when i complained no one was ready to take the responsibility. They keep calling too many times from different numbers and thru different people even after telling them i m not interested anymore. This time it was heights when a lady called me up and she is like u have to listen to me. Heights was this call was for the package i had taken for my son who was in 11th standard two years back and she is telling me u haven't renewed the package. I said u all don't even trust on ur own studies that a child can pass 12th with meritnation studies that's why u r asking for renewal knowing that the package was for two years and when i had taken it two years back means the child must have passed 12th this year. And when i disconnected the phone she kept on calling continuously till the time i didn't pick up the phone and shouted on her. I told her don't u understand that i m disconnecting the phone means i m not interested. She is like no u have to listen to me. They r quite irritating people and i would request everyone pls b aware of these people. They will promise u the world while taking the money. Once money is gone to them then they will not solve any problem o[censored]rs.
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    Address:Applect Learning Systems Private Limited, A-221, Okhla Industrial Area, Phase 1, New Delhi 110020., New Delhi, Delhi, 110020
    Website:www.meritnation.com

    I bought online educational apps from merit nation (Bangalore executives mr. Praveen ph: [protected] and mr. Yuvaraj shet ph: [protected]) for my 2 children (3rd and 7th std) oct - 2018 in bangalore for lump sum amount of rs. 86, 000/-.

    I have made down payment of rs 17, 200/- on[protected] and made signature on the agreement copy of capital float for the balance amount of rs. 68, 796/- as financial arrangement. This is pre planned arrangement made by merit nation and capital float without proper customer supported service.

    We told them to make cancellation of the agreement and to make refund of the down payment made by us. They told us that once payment made, no refund will be made but can make customization of their products. Once 100% payment is received by merit nation, they are not responding properly to our complaint calls as well as email replies.

    Merit nation people forcefully convinced to purchase their app with few minutes demo classes at our door steps. They are expert to convey us when we expressed unsatisfactory about their app and even unmatched of syllabus as per the text books referred.

    They had taken more than 1.5 months to make customization and without our approval they had processed to get the balance payment from the said financier.in dec-18, the loan amount rs. 68, 796/- is transferred by the capital float based on the ecs mandate signed form without taking any confirmation from our end.

    On[protected], i have made stop payment to the ecs before getting cleared.
    No single emi is cleared till now, but i am receiving calls and messages from the financier to clear the emi. On[protected], i have received threatening calls from a person and he said that he is the court poice jmfc court from hubli.

    So, i have decided to give complaint to the consumer court against merit nation regarding non refund of the amount of rs 86, 000/- along with other expenses incurred.
    Hi
    दोस्तो ये meritnation एक फ़्रॉड है। इन्होंने मेरे को एक प्रोग्राम बेचा पर जैसे ही मैने उसकी पेमेंट कर दी तो उस प्रोग्राम के बारे में बोला इसमें वो फसिलटी नही है। तो मैने उसे बंद करने को कहा तो वो कह रहे है हम पैसे वापस नही करते। इसको आज लगबग 1 महीना होने वाला है। क्रप्या इनकी बातो में ना आये। धन्यवाद
    Pl send advise to me return my mony.
    Thx
    Rajiv Sharma
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      Address:New Delhi, Delhi, 110027

      Hello sir,

      We have taken the course as per the commitment of providing good clearity as well as weekly visiting to support our child, although we are not too rich, so purchase that on installments, for the reason our child could not able to solve his problem also no support is provided to him. We dont want to continue this course further which is purchased before 10 days. So, its our request to you, please provide the refund.
      Email registered - '[protected]@gmail.com'
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        We opt for NIET, but past one year meritnation is coaching CBSE sylabus, and student is studying in Tamilnadu state board. So it totally waste of money and time. I want total money back, because from day one we are asking them to change the product from CBSE to NIET, but all in vain.
        How come a state board student studies CBSE lessons, so better disconet and refund the entire amount.

        Johnny students father - [protected]
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          Hlw sir, ..my name is Rakesh Makwana.. i had taken package(11, 12 science+jee)but i don't feel that my son will understand with offline video lecture..

          For this reason, i have called on the meritnation many times but they are refusing to cancel my package. Just happened a 10 days. I'm not even rich enough to give money and my son will not understand anything from meritnation study material. So please this is my humble request to help me for cancel this package. Please sir... Please help me. I am very disturb

          Meritnation can fraud me through giving me loan from bajaj finance without knowing me for this loan purpose.

          I want to discontinue /cancel the package but company forcing me to pay the installment whereas i am not unable to pay EMI of package...and they are refusing to cancel my package...n evenmyson don't even use that service...so pls sir...help me you cancel that package...

          This my phone number: [protected]
          Date of incident:28.05.19
          Email: [protected]@gmail.com
          +1 photos
          Jun 09, 2019
          Updated by Diptimak
          Plus due to medical expenses of my mother...I can't afford this package
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            Address:dawarka mor metro station,sewak park,B-2/40 FLAT NO -202, near punjab property, New Delhi, Delhi, 110059
            Website:www.merination.com

            Hlw sir, i had taken the package (11 commerce aem) but i do not understand the live classes in which i can not clear my concept. For this reason, i have called on the meritnation many times but they are refusing to cancel my package. Just happened a month. I'm not even rich enough to give money and i do not understand anything from meritnation study material. So please this is my humble request to help me for cancel this package. Please sir... Please help me. I am very disturb now and my study also not be done properly.
            Meritnation can fraud me through giving me loan from capital float without knowing me for this loan purpose.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Address:A-221 Applect Learning Systems Okhla Phase 1 New Delhi- 110020, Kanpur, Uttar Pradesh, 209402
              Website:www.meritnation.com

              Hlw sir, i had taken the package (11&12 science) but i do not understand the live classes in which i can not clear my concept. For this reason, i have called on the meritnation many times but they are refusing to cancel my package. Just happened a month. I'm not even rich enough to give money and i do not understand anything from meritnation study material. So please this is my humble request to help me for cancel this package. Please sir... Please help me. I am very disturb now and my study also not be done properly.
              Meritnation can fraud me through giving me loan from capital float without knowing me for this loan purpose.
              May 9, 2019
              Complaint marked as Resolved 
              Sir, I don't know what step to taken to cancel the package if I know then what's a need to do this . please sir I'm a students I am unable to focus his study so please sir help me as much as fast
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                Address:New Delhi, Delhi
                Website:meritnation.com

                Meritnation had assured and promised me about one-to-one student-tutor ratio and personalized attention during live classes.However, what I found was something no less than a circus with one tutor catering to dozens and dozens of students with no questions being answered during the one live sessions that my child availed. I was promised that this is an alternative to personal tuition that my child was undergoing when the sales representative from Meritnation contacted us.

                Much to my horror, all I could see during the live class session of this DE-MERITNATION was students complimenting the teacher on her appearance, her attire and the teacher gushing throughout the session. This is definitely not what I signed up for. Worse, subject related questions/queries are overlooked during the live session. When I contacted Meritnation, I was told the mentor may respond in a day or two that resulted in her queries not being answered and less than expected marks in science exam of IXth Standard.

                This is not what I expected. When I asked for a trial before going in for an outright purchase, the salesperson told me there is no trial available and the product can be cancelled at any time and refunds are entertained on select cases. I was repeatedly assured of one to one personalized attention which I found non-existent. I have been naive enough to pay nearly Rs. 9, 000 so far for sub standard lessons. I have repeatedly communicated to Meritnation from within a month o[censored]sing the product in February 2019 that I want an immediate end to this with no response.

                There is no one-to-one interaction and live classes are a circus. I have literally written dozens of emails to Meritnation and the firm called Capital Float through which they give loans to stop the EMI's but they keep bouncing mails saying refunds are not possible.
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                  Address:A-222,okhla phase -1, New Delhi -110020, New Delhi, Delhi
                  Website:Meritnation

                  Sir,
                  I want to discontinue /cancel the package but company forcing me to pay the installment whereas i have closed or not used the same from feb, 2019.
                  Because suddenly my ward suffer from her childhood severe eye problem after taking this online program from meritnation within 10 days due to online study on tab /phone and now she unable to study both online and offline.
                  Please help me to cancel this package because now this is not useful for my ward.
                  Dear sir,
                  I would like to draw your attention to the following points :
                  1) i took a package of (10+ 2 year neet) online coaching from meritnation on 13 feb, 2019.
                  2) my ward problem :-
                  * earlier when she was 6 month old her eye surgery done.
                  * again last year same surgery done then she would be absolutely fine no problem with her.
                  * but suddenly her eye suffer severe eye problem after taking program.
                  ▪doctors strictly told to stop online study because it danger/ risky for her eyes lifetime.
                  3) we continuously call on meritnation customer care no. From 25 feb, 2019 to cancel it but they completely neglect/ignore and no response from there side.

                  This is my humble request please cancel it. We are middle class people. Please cancel the program and cancel our emi. The amount withdrawal started from (2 april, 2019). So please cancel it as soon as possible please..
                  May 7, 2019
                  Complaint marked as Resolved 
                  Nothing
                  Please also provide, me resolution. Same problem.
                  Plz this problem same here
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                    Hi
                    The site is using the location to track its user and also calling non stop even if the person is no ready to take the package provide by the site.
                    Even still calling can be stop by changing the number but the site keep on asking the location access.

                    Pls tell them to stop tracking the location of people and stop calling there customer about the package
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