Ministry Of Finance Govt. Of India Complaints & Reviews

महोदय, मैं नवनीत सिंह national player हूँ shooting मे sir मैने अपने लिए germany से rifle और ammunition imoprt किया था और nrai द्वारा import permit जिसमे खिलाड़ी की details और custom में duty exemption से related सभी details होती है । अब महोदय मैंने february, march मे germany की kieberg company के account मे पैसा transfer कर दिया inovice मिलने के बाद मतलब मेरी invoice feb, march की थी सभी documents मेरे पास हैं अब 4 जुलाई को delhi air cargo custom house मे मेरा shipment आया जिसमे मैंने agent की मदद ली custom release कराने के लिये तो महोदय 4 जुलाई 2017 को मेरा shipment आया और 11 july को 2017 को जब shipment release कराया जिसमे मुझसे release karane के लिए 1 लाख रुपये लिए + 9 हजार demurages charges + agent की 10 हजार fees और पता नही क्या क्या charges लिए जब मुझसे 1 लाख रूपये ले रहे थे मैंने उनको अपना import परमिट दिखाया जिसमे duty exemption है अस्सिटेंट commissioner sir ने मुझसे कहा 1 जुलाई से gst लग गया है आपको वो देना है मैंने उनको import permit दिखाया जिसमे custom act 146oblik94 है और मेरी invoice भी february march की है और gst 1 july से लगा है इसमे duty आप कैसे ले सकते हो तो sir ने कहा government कुछ ना कुछ करेगी भारत के सभी खिलाड़ियों की परेशानी है ये केवल आपकी नही है और पैसा refund हो जाएगा इसका आश्वाशन देके मुझसे duty pay करने को कहा। अब sir delhi custom में बात करता हूं refund के लिए तो वो लोग कहते है ministry of finance से बात करो ministry of finance से बात करता हूं तो वो कहते sports ministry से बात करो खिलाड़ीयो से हमारा क्या मतलब फिर sports ministry से बात करता हूं तो वो कहते हमारा क्या मतलब gst - ministry of finance ने किया उनसे बात करो महोदय कोई सुनने को तैयार नही है सब अपना पल्ला झाड़ लेते हमारे विभाग से सम्बंधित नही फ़ोन करो कोई जवाब नही mail करो कोई जवाब नही pg portal पर भी बहुत बार complaint कर चुका हूं । महोदय अब 15 november से फिरसे gst हटा दिया गया है खिलाड़ियों के सामान पर क्यों तो लगाया था gst क्यों अब हटाया जा रहा है आप लोगो ने experiment किया किसका क्या गया मेरा भविष्य के साथ खिलवाड़ हुआ समय मेरा बर्बाद हुआ और मुझसे 1लाख रुपये लिया जुलाई से मैं shooting parctise भी नही हुई। मैं आप लोगो से फिरसे निवेदन कर रहा हु मेरा पैसा मुझे दिलवा दीजिये ताकि मैं दिल्ली जाकर room rent पे लेके international shooting range पर practise कर सकू और coach hire कर सकू

Dear sir

On dated 16.11.2017, i have submitted my mother atm renewal paper but since the person was not available in the place meet branch manager (Sbi bank, nawada chowk, ara bihar)
He signs it and said give to mr pradeep ji working as clerk.

But till time no response from their end even after several reminder on email and neither anybody is picking the phone which is available in net.

My mother is 80 year pension holder, unable to move even we are staying at bokaro its not easy task to bring her always in this bank.

Namaste arun jaitly ji. My name is raja. From vijayawada. Andhra pradesh state. My problem is. My grand father working in customs& centrel excise dept. His post is sepoy. D category post. My grand father is died 20 years back. As per service record per 30 years experience in job. After his death, my grand mother receive pension. My grand mother died one year back. My grand mother have 2 sons, 2 doughters. (4persons).2 persons r dead. And remaing of his one daughter n one son. One daughter is mental patient. Son is health problem. My problem is his daughter is mental patient patient. Since1990. No marriage. Depending his mother. According to govt rule his daughter is eligible for pension. We r consulting the centrel excise& customs related officers in guntur. For pension. The officers r not responding. From one year. Ple give me pension to his daughter. My family is poor family. We r suffering many problems. Officers r not responding. Ple help me sir please. Sry sir i dont know flu english. Sry for wrong words

My parents are both more then 75 years old. My father had brain surgery in july 2017 and mother have to operate the joint account. We as daughters supported the parents and there will be frequent money coming in and payments due to hospital bills. Now bank seized the account. My father is not in stage to go to hospital and mother initial aadhar card deactivated. She applied for aadhar card and it will take another 15 days to activate it. Now bank wants aadhar card to activate the account. Please can check this matter. My mother is really in need to get money from the account. She is very old and heart patient and cannot go to the bank frequently to inquire about seized account.
Please can you help us in this matter.
My parents name chandra kishore dixit and krishna dixit ([protected])
Union bank of india
Birhana road
Kanpur

Dear sir,

I am a resident of pune, and wish to create aadhar card for my 4 year old daughter. I have visisted the zp, as well as several designated enrollment centres in my surrounding area. But, all of them have only a capacity of creating 20 aadhar cards in a day, for which people stand in a queue at 5-6 am to get the 20 tokens issues at 9am.

As per census 2011, the population of pune city is approx 4 million. If we assume that 10% of pune population (4, 00, 000) does not have aadhar, and that there are 100 aadhar centres in pune, each processing only 20 aadhar per day (Approx 500 p. M.), then it will take 8 months for each pune resident to have his/her aadhar.

If getting the aadhar card linked to bank accounts, demat accounts, insurance policies, etc by march 31, 2018, is my responsibility, is it not the responsibility of the government to ensure that i will certainly hold an aadhar card by that date? Why can't each centre have more machines, more personnel? Is standing 3 hours in cold mornings for 3 hours for getting 1 of the 20 tokens issues justified?

Sir,
I want loan in sbi approx 2.5 lakh but bank manager abuse me when visiting to the bank and told me your father not given me money to provide you loan sir i[censored] will support me than i stand on my leg and india will stand up.

I will always happy if i get loan and make my dream true

Contact : [protected]
Address : ausi zero mile, madhubani,
Bihar
Bank : sbi

Namaskar jetli ji

First of thanks for gst. But i see no any consumer like us get the benefit of gst. I surprise that company like p&g do fraud with consumer. After reducing gst in tide they increase the mrp of tide by rs.40/- more and do not give the befit of gst to consumer. Take strict action against those company who do like this
Thanks
Vijay

Dear sir/madam,
This is bring to your notice that there are two fraud transaction done through my sbi card on dated 27 nov 17 of 19999 rs to airtel pymt-billdesk when i have received two otp on my mobile then i have immediately contacted to sbi customer care and told about this and asked to block my card immediately and they have done the same but during this time transaction is completed after that i have also registered a complain regarding this to sbi card but now sbi card is telling that since this transaction is verified by otp that's why its total responsibility is lies on customer they are even not bother to do investigation on this and started sending the message regarding payments.

I have make an atm withdrawal of 10000 rupees from my boi account from axis bank atm on 09 oct 17. I did not received the cash but cash deducted from my account.in this regard i have given a written complaint to boi under reference no 101017data3963 (Which later rejected) and 301017data5345. Then i wrote to rbi & bonewdelhi. Bonedelhi directed to bodehradun to take the action since the complaint belongs to the area of dehradun. When i contacted to bo dehradun to know the status of my complaint, i was told by mr narindra singh, one official from dehradun that they have no complain registered with bo dehradun neither they received any mail. While i have a copy of the email of bo new delhi in which bo dehradun has been directed to take action and solve the issue.
This is the response of the father of banking systems. Is there still an y other system of banking in india in which customer's and people can fearlessly believe. How indian economy can be make digitalised where the system works like this. Complaint is still there in the inbox of bo dehradun, but mr narindra singh is saying that they have no complaint. Shameful on our system or on such individual who is part of our system and making it unreliable.

Service tax paid by industrial establishments on differential land cost to state government industrial development corporations/undertakings is exempted under section 66b of the said act with retrospective effect in the finance act, 2017.

Communication on this has been received by the industrial establishments from industrial development corporation only in the last week of september, 2017.

The refund claim has to be submitted within a period of 6 months from the date on which the finance bill, 2017 receives the assent of the president. I. E., on or before 30.09.2017.

Most of the industrial establishments have filed their refund claim application central tax and central excise authorities only in the month of october, 2017.

There are possibilities for rejecting the refund claims on account of time bar.

Request the hon'ble finance minister to extend the time limit for a period of "one year" instead of 6 months so that all the industrial establishments who have submitted their refund claims will be benefited out of this.

Dear sir,

I have been asked to pay extra 1.5% on paytm and 1% on using credit/debit card at samsung service center which getting my mobile repaired. Below is the mail communication which i have raised on customer care on samsung.
They are asking that you need to pay cash if you do not want to pay extra.

Kindly suggest whether i have to pay this extra amount or not. As per my understanding i should not pay as i am already paying everything under gst.

If i should not pay extra please take hard action against samsung for such demand.

Hi,

Today i have visited samsung service center in karnal, haryana (India) to get the display replaced of my samsung handset. I was informed that the display costs rs. 4730 and asked to pay 50 amount in advance. Unfortunately i forgot my wallet at home so i was available with no cash or card. So i requested to generate the job sheet without any advance. One representative advised me to pay through paytm however i don't use paytm, anyhow i installed and got the money transferred in paytm walled. When i asked the paytm account number to transfer the month they informed me that i will be charged extra 1.5 for paytm transaction. And 1 extra on to pay through card.

I was shocked to hear that...

I am paying every amount amount under gst then why i am being charged extra.
Government is encouraging all to make india digital and the customers are being charged extra... How we are supposed to be digital is such scenario.

Can you please help me on that.

Regards'
Gautam goyal
[protected]

Sir mera account p. N. B sarai maswanpur kanpur pin 208017 (Bank code 1892) me hai mere father aur mai bank me 10-11-17 ko passbook entry karane gaye wahan dealing clerk ne abusing words ka use kia mere father senior citizen hai unse bhi badtameezi ki maine iski complaint sabhi jagah ki lekin response nahi mila. So plz take action thank you. Mere father kafi heart hai manager, banking lokpal, regional manager kisi ko koi response nahi mila. From-subodh trivedi (Mob-[protected])

Sir,
It is with extreme pain the complaint is being forwarded to you. I am pan card holder no. Aampg5767c a senior citizen of 69 years of age. I am regularly submitting my itr and the itr for 2017-18 has also been submitted to the cpc bangluru and the same has been processed. The details of processing were sent to me and refund processed not remitted till date. What every details and documents were required by the cpc have also been submitted and it has been confirmed to me that the set of documents have been received on 16/10/17 but no action taken and remittance of refund. Would request you to very kindly look in the matter and get the same sorted out.
Regard,
N. B. S. Gujral ([protected])

Sir,

Greetings,

This is bring to your attention that i had proceed for hdfc life at hdfc bank, vijay nagar, indore — m. P. Ifsc code 0000404 on 30.06.17 and my accountioif. Debited rs.99, 000 on 03.07.17. After doing all formalities for hdfc life i left for nigeria on 10.07.17. After reaching here hdfc life asking for medicals. But here i couldn't afford because of expensive. But when i was proceeding that time hdfc life not asked for medicals. Then why my account debited without medicals. It is hdfc life fault. Then situation became for refund and i also demanded interest on debited amount because hdfc life refunded on 11.10.17 i. E. More than 3 months kept my money.
So, i request you pls look into the matter and do need full care for interest on debited amount for more than 3 months at your earliest.

Thanks & regards,

Devendra dhakad

Sir we are the new register at gst portal and obtained gstn in the month of august. On september 27 i submitted my gstr-3b for the month of august along with the late fees amounting to rupees 1200/-. But since there is no option available to make payment via debit or credit card and due to bank holidays for three days i was unable to make payment on time. On october 18 when i was filling gstr-3b for the month of september they showed me an amount of rs.1400/- for the late fees and when i enquired for the same at the gst portal they told me that i will have to pay the late fees.
Sir our tax payment is within rs. 5000/- and i am paying more of late fees rather then paying tax. Sir if i am unable to make payment because of bank holidays then the late fees for that period should be exempted as there is no option avilable for paying through debit card & credit card.
Its a sincere request to you sir to please make update to the portal by making debit/credit card option available and not only that exempt the amount for the bank holidays as it is not the assessee fault if he is unable to make payment because of bank holidays. I want that amount of the late fees to be refunded for the month of september gstr-3b.
I just hope that you will take this matter seriously.
I'm further enclosing my email id so that i can receive a reply from you asap along with my gstn
E-mail id : [protected]@rediffmail.com
Gstin : 27ailps3677g1zo

Sir this is to bring your attention that beyond 5 times if we take money from atm through other bank it comes hefty charges which is becoming really burden to us & moreover some banks does have a less amount of atm centres.
Secondly in the name of gst some contractors in the southern railway parking stand is taking hefty charges day by day if we keep vehicle. This are the some charges which you people have to take control on that.

Thanks
Bobby

I have lost my nscs of rs.25000/- and applied for duplicate thereof but as per rule i am unable to search a surety who is govt. Employee or with solvency certificate for execution of bond of indemnity. As a result, the amount of the aforesaid nscs has been forfeited. Therefore, i suggest to change the rule of postal department for issue of duplicate nscs so that post office can issue the duplicate nscs without any surety like bank where-from duplicate deposit certificates are being issued without any surety. Besides, post offices pay the maturity amount of nscs by a/c payee cheques in the name of holder (S) and therefore there is no risk of wrong payment in this kyc era.

I mr. Ramaiah senior citizen of india request that :
Got education loan from union bank of india, chennai. Interest is being charged @12.5% from the date of sanction of loan. The same bank now is charging 8.7% for car loan and 8.3% for house loan. Subsidy is not being given for the loan. Moratorium period for charging simple interest is study period and 6 months after study period. My son completed his course from june 2017. The bank is charging the compound interest from june onwards.
I humbly request you to accord subsidy for the study period interest and advise the bank to charge simple interest for another 6 months.

Sir, मैने १० साल पहले अपनी बिलिडीग स्टेट बैंक आफ पटियाला को किराये पर दी थी पिछले दिनो इसका sbi मे विलय हो गया हमारे यहाँ पर अब २ शाखा हो गयी हैं बैंक द्वारा मेरे साथ सौतेला व्यवहार करते हुए मेरी बिलिडीग हर प्रकार से ok होते हुए भी मुझे शाखा बन्द करने का नोटिस मिला मेरी बिलिडीग दूसरी बिलिडीग से ज्यादा बडी व चौडी और नई हैं जबकि दूसरी बिलिडीग जर्जर हालत मे है व बहुत पुरानी बनी हुई है दूसरे बिलिडीग मालिक ने बैंक अधिकारियो की कमेटी सदस्यो से sattelment करके मुझे नोटिस दिलवा दिया । जो कि मेरे साथ अन्याय है इस काम मे शाखा मैनेजर संजय कालडा, टिमसी अगृवाल व A. G. M व और भी शामिल है कृपया इसकी जांच करवायी जाए और दोषी को सजा दी जाए। चयन करता द्वारा sattelment का यह खेल पूरे देश में खेला गया है

आदरणीय साहेब,

माझे नाव किरण काशीराम जाधव मी राहायला पनवेल मध्ये मी कंपनी स्वीबेर ऑफशोर कंपनीत प्रोजेक्ट कंट्रोल अभियंता म्हणून जॉब ला होतो, आणि जॉब च्या मदतीने मी नवीन घर घेतले, पण अचानक कंपनी सगळयांना कंपनी मधून काढून टाकले, कसे बसे करून मी घराचा emi भरत आहे, म्हणजे लहान मोठा जॉब करून तरी आपल्या मदतीने आपल्याला काही करता येते का ते पहा, माझी तुम्हाला हात जोडून कळकळीची विनंती आहे, जेणे करून मी माझया कुटुंबासमवेत सुखाने राहू शकेल.

आपला आभारी

किरण काशीराम जाधव

Sir,
With due respect, i was a landlord of your sbi branch since last 10 years. At present, all branches of sbi merges.in that case, the branch that was in my premises had vacant and merge with main sbi branches. But my point is my premises is so much better than sbi branch. As we compare with space, locker room, parking, sitting arrangements of staff and account holders. At last, i request you to clarify my case and see whatever sir you can do for me.
Note: the present sbi branch is corroded whereas our building is in good condition.
The regional office committee was in hand with mr. Sanjay kalra (B. M) and agm ved prakash with member committee and present landlord of sbi branch.
Thanking you

Respected sirs,
With lots of pain and dis-satisfaction i writing this mail to all of you, kindly take 2 mins to go through the mail..
My submission is as under:-


1. That i am a qualified company secretary by profession residing at 434a, sch. No. 103, kesarbag road, indore (M. P.)

2. That in the year 2015 the then manager mr. Chawla of kesarbag branch of pnb insisted me to get my hl transferred from bank of maharashtra, lokmanya nagar branch and asked me that t\he will also allow me od limit against my hl. I simply believed him and got my case transferred from bank of maharashtra to punjab national bank.

3. That my case was sanctioned as home loan of rs. 09 lacs and od of rs. 25 lacs and accordingly equitable mortgage (Em) was also registered at o/o registrar indore. (Vide savings bank a/c no. [protected])

4. That mr. Chawala the then manager in the month of september 2015 disbursed only rs. 9lacs as home loan and od limit was given only to the extent of rs. 10 lacs. On being asked i was informed that ms. Khandelwal madam, advance manager/dealing clerk have some problem in your case. When i asked her, she told me that only the manager can reply. Mr. Chawala was also adamant and arbitrarily did not disbursed my loan. By doing such gross negligent act mr. Chawala and ms. Khanelwal put me in great trouble and also in severe financial problem. My property of rs. 1.50 crore also came on stake.

5. That in this process loan of rs. 25 lacs as od was updated in cibil and in the year 2016 when i had severe finacial needs, i approaced another bank to give me loan but they told me that your loan od for rs.25 lacs are shown in your cibil report.

6. I requested punjab nation bank manager to kindly give me letter stating that only 10 lacs od is given. But ms. Khandelwal manager/dealing clerk asked me to give a letter to pnb saying to reduce my limit from rs. 25 lacs to rs. 10 lacs. Being in severe mental tension and having financial problems, i had no option but to give such letter in anticipation of getting loan from another banker. Unfortunately the another bank also ahve did not given me loan due to the reason that rs. 25 lacs od is given in cibil and em is also created.

7. Sir since 2 years i am begging before managers of punjab nation bank and ms. Khandelwal for disbursement of my loan but they are playing mischiefs. Present manager mr. Holker is also not acting bonfire, as he says that only rs. 10 lacs is sanction by us while em of rs. 25 lacs is created. (It is funny that person holding manager post talk like this). Sir my property of rs. 1.50 cr is involved by these officials and now they are doing mischief for their vested interests. I am in severe mental tension. Kindly disburse my loan and take appropriate disciplinary action against mr. Chawla, manager, ms. Khandelwal and present manager mr. Holker.

8. Sir pnb is a very big and esteemed name in the whole county and such events are definitely pre judicial to the image of pnb in mind of general public.

Such events are really a matter of great concern for punjab national bank and should be addressed at utmost priority.

Kindly address my issue and get me rid out of the problem as soon as possible.

Awaiting a speedy response..

Thanks & regards

Rajeev bais

[protected]

Respected Sir,

I would like to complain about car dealer Surat Ford from Surat Gujarat. I had given my car for servicing and informed them that I would be paying the amount by cheque. They sent my car back by saying that they don't accept cheques and if I want to get my vehicle serviced I'll have to pay cash. I tried a lot to convince them but they didn't budge. I even tried to contact their GM/Manger Mr Gopal but even he didn't listen to me. I also had to fight with previous dealer for the same reason but later he gave up and accepted my cheque. My brother owns another company's car there also it's same they don't accept cheques but my brother didn't wanted to complain. This is happening when our PM Shri Modiji is pushing for cashless India. I would request you to please take some steps against this.

Thanks & Regards
Dhaval

When my father went to sbi aerodrame kota to deposited money. Sbi manager came and told bad behaviour
And they demand to manager for complaint register manager reject to produce and told that you can't do anything
Manager behaviour is not good for all customers and bank facilities are very poor also. You see cctv camera on 11/9/2017 of time 12:30 to 13:00 pm
Ashish gupta
[protected]

Dear sir/ madam

Nivedan is prakar hai ki state bank of india basta bijnor up branch code 17299 ke manager shab form 60 se account nahi khol rahe hai, sir hum kishan hai abhi pan card nahi bana hai. Kal jab hum account open karene gaye tab unhone drink kar rakhi thi or form faik kar ulta sidha bola ki jao mai account nahi kholta jisse kahna hai bol do. Mai nahi darta kisi se. Is is trah sir daily 20-30 kishan pareshan hokar wapas chale jate hai/
Please sir help me.

With regards
Kapil kumar
[protected]

Sir,
I want to know that one criptocurency which name is atc. Is indian coin and operated by subhash jewriya, mumbai. And this company is certified by ministry of finance and commerce. Sir, i want to know about this company, is it all right which detail given by atc on net. Because it seems many people invest in atc. And it's rate increase in multiple day by day because the company shows that this is registered from govt. Of india. What is true. Pls. Clearify that. Otherwise many civilians will be cheated by this company.
Thank you

Dear sir,

With a deep sense of regret and frustration i am writing this mail expecting your advice to get justice regarding non-payment of 1% cash back by icici bank as committed by them in their home loan offer letter dated 06.02.2013. As per the offer i was supposed to get 1% cash back on principal part of the emis paid, firstly after 36 emis as reduction in outstanding loan amount, and thereafter every year till the end of the loan tenure.

They have not paid my first cash back due since 11.07.2016 after 36 emis. They are simply quoting unwritten rules for not paying 1% cash back. I have complained to rbi ombudsman but no response and it appears that they are hand in glove with icici bank higher officials.

I am a private employee and for me every rupee earned through my hard work is very much valuable. Honest & hard working honourable pm shri narendra modi ji and fm shri arun jaitley as great leaders at helm of affairs of this country itself must have discouraged this bank from doing such practices and looting customers! But old habits die hard. Unless people like me teach them worthy lessons they will not behave and function as per their commitments and banking regulations.

I am enclosing my complaint letter addressed to rbi's banking ombudsman along with loan offer letter. Kindly go through the same and you will realise how these banks function!

Hope to get your advice as it will help me to go further.

Thanking you for your valuable time.

With best wishes

Sir
I am one of the former (Middle class) family, we live with goodness & tradition
I am take a agriculture loan at axis bank chamarajanagara branch (Karnataka) 571313
I am not possible to repay the amount, because the ground water draught, but the bank is going to cheque bounce case at kolkata, i am live in udigala village chamarajanagara taluk & district karnataka 571313 the court is kolkata, the distance between courts to my village 2200 kilometres, i am one of the former i am not properly know the language without my mother tang kannada, now not possible to pay the amount & not possible to go to court, i am fear about this matter
I begging to you sir. Why they are going cheque bounce case at kolkata, not possible to case at metropolitan court at our district, i think they are creat the fear in the circle of the formers, please help me and other formers like me, i attaché the court detail

From
M. Chandrasekharamurthy
S/o m. Madevappa
Udigala village & post
Chamarajanagara taluk & district
Karnataka 571313
Mobile [protected]
Aadhar [protected]

We are facing a problem since two days from bank of baroda branch dombivali – east due to server down and internet problem.
There was a bank holiday on 20th august 2017 and too much rush on monday in the bank
We understood the technical problem and ready to cooperate but many customers asked them to take an offline cash deposit, but they are not ready to take and said it is not possible
All private banks when faced the same problem, they understand the value of time of their customers and they took the cash deposit and make entries afterward.
Why can’t government bank?
Kindly issue an official notification to all government banks in case of server down, they have to accept the cash deposit
The customers should not wait and waste their time when alternatives are available.
Thanking you

योगराज सिंह
Phone : [protected]

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