Ministry of Railway
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Ministry of Railway Complaints & Reviews

P
pranayrajan
from Chennai, Tamil Nadu
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Non refund Of Partially Wait listed Ticket

Address:Ghaziabad, Uttar Pradesh

Dear All
After such a long fight for the last 5 months , this is my another attempt to prove the genuineness of my case, for which Refund has not been made yet.
Please look into the followings facts cited, and get my query resolved soon.
That.
1. My ticket with PNR No [protected], remained wait listed after the chart was prepared.
2. Since the chart was prepared, I could not cancel the wait listed ticket...
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M
Mrs. Kabita Ghosh
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong info from 139 & website

Madam,
I was to travel from Vadodara to Dehradun by train 2287 on 03-10-09 PNR no [protected]. The schedule departure of the train from BRC was 23:53 hrs. From 20:00 Hrs I was continuously monitoring the running status of the train every 1/2 hr from 139 as well as from www.indianrail.gov.in and till 24:00 I was told that the train is running late by 5 hrs. After 24:00 hrs I could not get the running status from 139- it was telling "...
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