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Motorola Service Centre Complaints & Reviews

I had a motorola g60 mobile phone which i purchased in oct 2021. Suddenly my phones screen is not working one. I visited to a authorized service center which is located at Bhilwara Rajasthan. They service engineer said that sir there is some issue with your motherboard and it will take upto 20-30 days to repair your phone, i said it was too much time for me. They said sir please visit ajmer service center may be they will provide you fast...
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Laxman Pendrum
Feb 19, 2022
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Battrery backup and motherboard issue

Address: Satyam Electronics Dilsukhnagar

I have visited Moto service center on 1st Oct 2021. Battery, Touch and Charger cable all together they charged Rs 6300/-.
Battery warranty is 3 months and touch is one month.
When started using it there is no back even after fully charged. shows less than 10% and phone was getting heated.
So within week a I re visited the center they said battery issue, changed the battery and they were saying first battery s defective.br...
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mariaz
from Tenkasi, Tamil Nadu
Sep 9, 2017
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moto m charger not working

Address: 686575

Hi team,

I am having moto m phone. Warranty of my mobile accessories is going to complete on 23 september 2017. Yesterday i visited a service center located in pala town kottayam district kerala. Only my charger is not working. My phone is working fine and getting charge with other turbo charger. But they are asking me to submit my phone and also saying your data will get loss even though there is no other problem with phone....
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jvraju
from Hyderabad, Telangana
Mar 6, 2016
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Address: Hyderabad, Andhra Pradesh, 500038

Hiii mt moto g 3rd generation mobile recently face some disply problem, so thats why i met a your authorized service centre B2X in hydrabad(kukatpally) but i face bad experiance with your clients, the service centre guy told it talkes 45 days to resolve the issue how can i give my mobile such a long time please register my complaint and take immediate action and solve my problem
Hi Raju,


We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring this post

Thanks
Sandeep.k
Motorola Support
KK Valiya's reply, Sep 21, 2022
Very bad experience with moto phones and service center ciou
Hi I am ashok
I have a problem In motog3 sim slot-1
I given my mobile in B2X service center which is in nampally(opp to KHAN LATHIF KHAN building)on[protected],
and they return the mobile on[protected] sim slot working but they return with many other problems...like screen fitting is not at all good and also speaker problem...when I asked them about the problems they are saying this much we can do.
This is the worst service center I have seen in my life... I lost the phone quality, my time and money...
Without having a proper service center in Hyderabad
Why you people are selling these (motorola)mobiles
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    pradeepjm
    from Hisar, Haryana
    Feb 22, 2016
    Resolved
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    Resolved

    Address: 560018
    Website: www.motorila.in

    Hi,
    My Moto X play started giving problems in display with flickering screen for half of the screen. Even speaker sound and call connectivity was not working properly many times. Gave it to service centre at B2X service centre at Malleshwaram on 7th Jan, 2016 with complaint number[protected]. Mobile purchased on 22nd Oct, 20115.
    Had been to service center twice, but no luck. The mobile needs motherboard replacement now and it has been 1.5 months now and still mobile not serviced.
    Please look into this ASAP and help customer. Investing 20k for a smartphone and leaving it in service centre for so many days without even a alternative mobile is really disgusting for a common man.
    Team please help on this issue.
    Mar 29, 2016
    Complaint marked as Resolved 
    The company took reponsibility to resolve issue with mobile and handed over the device, its working perfect. Thanks Motorola and Flipkart.

    Motorola Service Centre — No proper fans and AC in the centre

    Team,

    I visited to borivali-w Motorola service centre on 14 April.There is no proper fans and AC facilities available in that centre and customers are facing lot of problems because of hot.Only request is to facilitate proper facility in terms of Fans and AC so that people can wait there for 1 hour or 2 hour without any problem.
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