Msrctc
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Msrctc Complaints & Reviews

A
Ak88888888
from Pune, Maharashtra
Mar 15, 2024
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Ticket Payment made but ticket not Booked

I had booked the 2 tickets from New Shivajinagar bus station To Shirdi for 1st March departure at 6:15 Am. I have made the payment but tickets were not reflecting on the website. Please assist me in the same as soon as possible for the refund. Please find the screenshot below of the payment for your reference....
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S
Sachin Shivaji Patil
Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but ticket not received

Address:Maharashtra
Website:public.msrtcors.com/ticket_booking/index.php?msg=1

Hi,
My MSRTC userid is: sachinsjv
I have booked MSRTC ticket from official MSRTC website.

Bus booking details are as follows:
Boisar to Sangli
Date of Journey : 29/08/2022
Boarding from: boisar
Alighting to: sangli
Seat number :14, 15

I have completed payment using atom option:
Transaction Date & Time [protected] Time 12:40:54
Merchant Transaction...
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