Namma Metro
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Namma Metro Complaints & Reviews

A
animeshpanda
from Bengaluru, Karnataka
Sep 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refund

Hi,

i tried to book QR code metro through what's app money debit from bank but i not got QR code i asked metro customer help area they told money should be refund with in 7 days its beings more than 16 days i have not got my money back
please solve my issue .

Transaction id----- T2308271044043721492930
UTR[protected][protected]
AMOUNT ---- 23.75
TIME ----- 10:44 0N 27 AUG 2023...
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A
Aishu@15
from Bengaluru, Karnataka
Oct 18, 2022
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Metro Card Transaction

Transaction ID - T2210131826375551067203
Transaction ID - T2210131830200036380250
Date - 13th October 2022
Timings - 06:26PM
I had paid to recharge my metro card but it was in processing but after 48 hours the amount has been credited to the cubbon park metro account, please check to it and refund the amount ASAP.
Mobile no - [protected], [protected]...
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G
gkumar kumar
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Metro station @ Indiranagar

Address:Bangalore @ indiranagar metro station

I supposed to catch my last train towards Mysore road.. at 21:05..(last train starting from byappanahalli at 21:00..becoze of Covid) I reached at entrance exactly 21:03.I carrying metro card..I can easily catch the train. those security people are stopped me at entrance.. they are saying no entry after 9:00pm.. disappointed ..I missed my train. Metro authority is not giving proper training to those people. @ Indiranagar 19/10/2020....
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A
Adv Anagha Adishesha
from Bengaluru, Karnataka
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useless rules for queue

#bangaloremetro# the worst rules...
I walk from near big bazar to trinity circle for metro daily... There is this chief whose name i don't know and one lady constable by name krishnaveni... Both have 0 common sense. Instead of making a separate line for people who come from that side.. They make us walk all the way till almost manipal and come back in the line...
I have tried explaining to them that it's not possible and it...
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A
archana1s
from Bengaluru, Karnataka
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amount deducted smart card not credited

Address:Bangalore, Karnataka, 560078
Website:www.bmrc.co.in

I have been following up regarding my metro smart card both at the cmh metro station as well as via emails. But all in vain. No one seems to be bothered to resolve the query. I had refilled my account with inr 100. However, my card balance just doesn't seem to show the credit. I have my credit card statement showing the debit and all relevant proofs. Need the money credited to my account at the earliest....
+1 photos
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V
Veena Harikrishnan
from Bengaluru, Karnataka
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ill treatment from the security staff

Address:560109
Website:english.bmrc.co.in

Dear officials/authorities,

I would like to draw your kind attention towards a bad experience i had to encounter from the security staff at yelachanahalli metro station, today at around 7:45 pm. I rely on metro to commute daily to office and back (Yelachanahalli to bayappanahalli). Today, i reached yelachanahalli around 7:10 pm and since my husband was stuck in traffic, i waited for him at the station. After 10 mts, i was...
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