Naturals Complaints & Reviews

We are from jawahar nagar, Hyderabad. And it's a study centric area where mostly students reside in.
Got service from Gandhi nagar naturals salon beside SBI. The service was ok but they've been charging too much. The actual price for threading was 40 whereas these guys looted INR 177 for just eyebrows and upper lip threading🙏. It's not just once I suffered, everytime the same amount they are asking.Please resolve this issue as this...

Kannur naturals charging more than its written in the rate card. When asked they said the extra money is from the new rate card, but the new rate card has not arrived yet....

I've got my hair cut recently at naturals branch located in sv complex, kurnool. I'm really very much disappointed with the haircut and my hair is all ruined. I've paid 1000rs in addition with 18% gst and my hair length is not even upto my shoulders. I've asked the stylist for the suggestion and he said he would give a nice layer cut so the volume would look good. That's the biggest mistake I've done. He completed the hair cut within 15min...

I am Ranjitha from Chennai, K K Nagar. I have seen the Instagram reels from Naturals Signature Ashok Nagar, mentioning that they are providing an offer for haircuts (all types) for Rs.100 only. Hence, I called and booked an appointment to avail the offer.

When I went there with my friends, they were not even providing a chair for sitting, we 4 people were standing outside and waited for a long time.

After a long...

I have already raised a complaint through natural head office but there is no right person to contact or speak to. The salon in ramapuram had called and again did the highlights. The problem is not with the stylist but the product they use. I have already shared them the screenshots of after service how they did the highlights. They only blame customers. I have spent 6k which is of waste money. I dont find it worth the amount i paid and this...

I have an active membership at Naturals. I took 3 services from Naturals Ambattur on 30th September 2023.

1. Naturals Brightening (Mem amount Rs.1800 & Non-Mem amount Rs.2000)
2. Threading (Rs.40)
3. Detan - Face, Neck & Blouseline (Mem amount Rs.550 & Non-Mem amount Rs.600)

Not satisfied with the facial because my lips were burning for the entire day and regarding threading - it was...

I hope this message finds you well. I wanted to bring to your attention an unfortunate incident that occurred during my recent visit to your salon. Today, I went for a haircut, but without any prior explanation, the stylist began cutting my hair and subsequently handed me a bill for ₹1500, without displaying a rate card or providing any explanation for the charges.

I kindly request that you investigate this matter promptly,...

We are regularly facing poor customer service from Natural salon located in Tirunelveli town courtallam road branch opposite to Rose Mary ideal public school. I have visited the saloon for 3 times over a period of last 8 months. Always staffs are keep on saying there is appointment even though no customers are available in the saloon and they are not ready to tell us to wait or given an alternate arrangements.

Staffs in the...

Pooja Mohan
Dindigul
ar.[protected]@gmail.com
+91 [protected]

Dear Sir/Madam,
I am writing to formally register a complaint against Naturals Salon & Spa, Dindigul, a salon located at, TNPK forum, Dindigul, for the disastrous hair smoothening services I received on 8th September 2023. I am deeply dissatisfied with the services provided, and I believe that the salon's negligence has caused severe damage...

Dear Sir/Madam,

I am writing to lodge a formal complaint regarding my recent visit to the Naturals Salon & Spa branch located at Shop No: B1, 27 Express Mall No 2 Club House Road, Chennai. My name is Mrs. Kousar Jahan Fayaz Ahmed, and I had a highly unsatisfactory experience at your establishment on 4th September 2023 at 8:56 PM.

Firstly, I would like to bring to your attention the issue of misleading pricing....

Subject: Complaint against Naturals Salon & Spa Pvt Ltd, Express Avenue Branch

Dear Sir/Madam,

I am writing to lodge a formal complaint regarding my recent visit to the Naturals Salon & Spa branch located at Shop No: B1, 27 Express Mall No 2 Club House Road, Chennai. My name is Mrs. Kousar Jahan Fayaz Ahmed, and I had a highly unsatisfactory experience at your establishment on 4th September 2023 at 8:56 PM.br...

Terrible experience; never suggest. Total loss of 5000 rupees. I went there to have highlights, but it appears like they don't know what highlights are.
They used a color on day 1 and I paid 2500/- for it. I complained that it wasn't excellent, and they responded by offering to color you again tomorrow at no charge. I returned on Day 2 and was once more charged 1500/-. After, the outcomes were far too bad..asked for the highlights,...

I visited Naturals kuniamuthur on[protected]. They asked me to wait. I waited for 30 minutes and still had no response from them. I was even not told why I had to wait for that long. The customer who came next to me was invited in but I was still waiting. Kindly address this issue and educate your employees to handle such situations...

I visited the Yapral branch of Naturals darling in Hyderabad for a regular hand and leg waxing service. After initially telling that they don’t have enough stock they went ahead and started the waxing service. While waxing the legs I felt that the wax was extremely hot and told the woman doing the waxing. She said that my skin is sensitive and it will be fine.

After completing the leg waxing, when I felt immense burning sensation...

On 20th May, 2023 I went to natutals in Bapatla (newly opened branch) for services like eyebrows, upper lip and chin wax. The one who did the service hurt me by applying hot wax on my lip and as a result a scar developed on my lips. She did not completely removed the hair also. The staff lacks knowledge, inexperienced and they are not really interested in the work. Though it is newly opened, just because of brand value we came to naturals...

I had gone for hair cut today. They told my hair is getting damaged so better do hair spa. So I tried that, would be given an anti hairfall spa and they washed and applied cream, kept for 15 minutes and the spa is over. I have paid the full amount ie 2950 for a 15 minutes of hair spa without a spa at all. This is not the first time i am having spa. But never had this horrible experience.
Kindly tell me why would I have charged this...

Hi..
I am Dr Irfad
I am writing this message to report a very unfortunate incident.
I had this experience at your salon @ Kanhangad, Kasargod, Kerala. When I came to get my hair cut, they put me in the chair, draped and told me that the time was up. Later they asked me to come tomorrow. I am a cardholder member of your salon. Insane, freaky incident. I hope this never happens to anyone again.

Thank you...

This complaint is to express my disappointment with the service I received at the natural parlor.last month i done keratin treatment from naturals kadubeesanahalli branch for more than 10k . With in first wash itself my hair comes to previous manner .i visited to the parlor and they apologized and done the keratun again .. same only happened after the second procedure also . I informed to the stylist and he said me to come to parlor again...

Dear Naturals Salon and Spa Customer Care Team,
I am writing this email to express my disappointment with the service I received at the Salon de R (Naturals) branch in Kollam, Kerala. My family and I have been loyal members of Naturals in Whitefield Bangalore, Kadukodi branch for a long time. We are happy with the services and discounts we receive as Naturals members.

However, our recent visit to the Salon de R (Naturals)...

I have booked a slot at your spa in anantapur by 3PM with particular person but when I reached there they asked me to postpone my schedule to 6Pm. It is very ridiculous I came to your spa by keep a side of all my other works. Very bad service by receptionist....