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Neulife Complaints & Reviews

T
Tushar121001
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Product not delivered since one month

Address:India
Website:www.neulife.com

I have ordered 2 protein box and 1 omega 3 fish oil on 25 th june 2020 from neulife website. I have received the protein boxes but omega 3 still not received, customer care is not giving satisfactory solution.

I am attaching screen shots of order below....
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Address:A-2009, Oberoi Garden Estates, Chandivali Rd, Powai, Mumbai, Maharashtra 400072
Website:www.neulife.com

I have ordered isopure protein and scivation bcaa product on 9june 2020. Got it on 12 june 2020.
The product they delivered are expiring very soon. The scivation bcaa has 90 serving and it expiring in 15 days.
I am trying to call customer care since delivery day but they are unable to reach.
After that searching on internet about customer care contacts i able to chat with customer care guy. He promised me to get solutions...
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J
James Arora
from Narnaul, Haryana
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didn't get back my amount till now

Address:Panipat, Haryana, 132103
Website:Neulife.com

I order my product... They did cancel without reason and didn't show anything about my return on site.. Then i sent screenshot to customer care... They say they will proceed my money... But they are not doing... It's been so long time now! Customer care service very poor! Please registered my complaint and take strict action against them...
Customer care service is very poor... They just appoint one person in customer service.. Whey...
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M
MrAahuja
from Baharampur, West Bengal
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expired product

Address:Mumbai City, Maharashtra
Website:www.neulife.com/neucom

I recently bought a rivalus iso clean whey protein from neulife official website and turns out that the protein shake is leaving small particle residue in the bottom of the glass, so i checked the bottle and turns out the product is getting expired in may, 2019. After raising the complaint with the customer support that the product has expired already, they tried to convince me over the phone and on the email that it is ok to consume as this...
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R
Rahul033
from Rajkot, Gujarat
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got a rotten procel bcaa form neulife

Address:Valsad, Gujarat, 396191
Website:www.neulife.com

I received rotten procell bcaa from neulife. When i opened the box the powder already converted into clumping or hardening into blocks. And there are two black spots on this seal from inside, it's fungus. I called in neulife customer care but they gave me one email id and told to me just mail you issue our team contact to you. I regularly mail to the given id from last six days but no response i received. So, guys please don't buy any product...
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M
maddymohit
from Noida, Uttar Pradesh
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got a defective product

Address:110058
Website:neulife offecial site

I bought a procel protein from neulife... After consuming it for the first time i vomit it out and i got pain in my stomach.. So i thought it may be due to some another reason... When i consume it again i again vomit and got stomach infection... And i tried to contact nuelife store as well as online but they are not helping me out... And the product is nearly coming to expired and i bought on republic day sale... And now i am going to file...
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R
Rightrock
from Raipur, Chhattisgarh
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Cheating and no refund

Address:Mumbai City, Maharashtra
Website:neulife.com/main

Neulife website sent me a email about Republic Day sale on their website. I purchased 'Scitec Jumbo' worth Rs. 4139 from their website on 26-01-17. I paid it online but they did not confirmed the order. When I called them, they told me that the product which is in stock is of near expiry date which wasn't mentioned when I purchased it. They then told me on 01-02-17 that they will refund the amount. But till today, I haven't received the refund....
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S
Saurabh Bhatia123
from New Delhi, Delhi
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C4 extreme pre workout out

Address:122001
Website:Www.cellucor.com

I bought this product c4 extreme preworkout from sector 14 gurgaon. And while purchasing it was already tight and lum and i can hear the sound when i was shaking the box that the box contains rocks and when i open it after a week when i started using it it was so tight the i can able to remove the spoon also inside it and i got the suggestion from the customer care the use grinder and grind it and it will be normal but if i'll do this half...
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X
xphrick
from Chandigarh, Chandigarh
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Did not received refund - neulife

Address:Mumbai City, Maharashtra, 134109
Website:store.neulife.com

Hi I ordered supplement from neulife on 9th nov and they did not shipped till 10 days so i cancelled the order on 21st nov. Till then they're saying they will process refund soon and giving excuses. Order no. wo10059529 Please help....
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Y
yoginderahlawat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The product inner seal was found broken

Address:New Delhi, Delhi

I bought a supplement called NitroTech performance series (4lbs) from this store of Neulife located at west punjabi bagh(on club Road). After opening the cap I found that the inner safety seal of the tub is broken and the product inside the container was very less in quantity....
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