Nexxbase Marketing Pvt Ltd Complaints & Reviews

I purchased this product online through their website and received it dead on arrival. I requested for return but they refused and so I sent it for repairs. After receiving it still the product was dead and I raised a complaint and they did not accept for return. After constant follow up they accepted the return but instead of refund they gave me giftcard. Indirectly they are forcing me to buy their product but with this type of bad experience I just the refund. Its been few years now and I have still not received any refund. I have sent emails to the below mail ID. [protected]@nexxbase.com, gaurav.[protected]@nexxbase.com, [protected]@nexxbase.com, [protected]@nexxbase.com Please do help me get the refund.

Product Pasand Nahi aaya jo anshon se order kiya tha Order Return kiya to Amazon Coustomer Associate keh Rahe Hai ki Return Policy nahi hai Replacement hoga so please My problem Resolved

I bought the said product on 22nd aug through myntra and it mallfunction after a month. I contacted the nexxbase customer care [protected]@nexxbase.com ticket no. 221060 and they scheduled a pick up through delhivery on 26th september. Till now there is no updates on my product's where about. Even the shipment company delhivery is silent. The only reply i get from them is a computerize reply sayng "the product has not reach the warehouse and kindly be patient" even if ask any other question that is the reply they give me. I need a proper reply whether they have lost my product. I am totally disatisfied as a customer.

Left earbuds not working from from the date of delivery. The product also look used. Mail several times but no reply. Ring them several times at there no [protected]. No one is picking the phone.
My order no is 387715
Invoice no - nex/19-20/64925
Fed up of ringing and mailing them. Cheated. What to do. Please help me out. Help me out with replace or refund my money

Hi.

I have brought noise loop lite smart watch from online shopping and the dealer/company is nexxbase marketing pvt ltd. I have ordered the same watch through gonoise.com.
On 18th september 16, around 530pm i have received the parcel through courier under the cod option.
After receiving the parcel and i unpacked it, it is found very low in quality and it is different from portraited pictures on web vs actual received and basically misleading case. Now within 15mins, i have made my mind to return the watch as return policy was there but not cleared on front page of smart watch sale and i have dropped the mail to their customer care about returning the consignment and processing the refund but i have got replied from their end about there is no refund policy and its a matter of confirm sale, which was not cleared when i was ordering the same and in today scenario, all big companies like amazon and flipkart have 100% option of return policy on each and every product.

Now i am feeling cheated and they have closed my request after giving unsatisfactory respond.

Pls find below the order no.
Order no. 179795
Order date 14 sep 17
Invoice code - nexx25948

I am requesting to higher authorities to give justice with my case as i m filling cheated and harresed here.

Thanks