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Nptel Complaints & Reviews

K
Kafka1401
from Kolkata, West Bengal
Aug 9, 2025
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NPTEL exam form payment

Been trying to make payment for the exam registration, while money has been debited all 4 times that I tried making the payment, the payment status shows failed....
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pooja0303
Apr 21, 2025
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Payment failure

I have paid for the exam Rs.750, but in the portal it show its incomplete but amount has debited from my account, i need to attend the exam. I didn't receive any message...
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Thejaswini RS
Aug 23, 2024
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Exam registration payment failed

While registering for nptel exam after entering otp for payment it showed a blank page with page error. Got an email from nptel stating the confirmation of successful payment of exam registration fees and money was also deducted from bank. But on the nptel course page my course is being shown in "unpaid" list and payment status is "payment_initiated". This has happened to me twice and in total rs.2000 was deducted from my account. Please...
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AMAL K AYYAN
May 20, 2023
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I wrote DIGITAL SYSTEM DESIGN exam on April 29 2023. Even though the results are published my result is not yet available.
I mailed to NPTEL offices, tried calling them. But no response came yet. Please do something about it NPTEL TEAM.
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    S
    SADIYA SHEREEN
    Mar 12, 2023
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    I can't able to complete my registration

    Help me in completing my exam registration fee...
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    F
    Fathima kn
    Feb 18, 2023
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    Refund of 1000 rs

    Website: www.google.com/url?sa=t&source=web&rct=j&url=nptel.ac.in/&ved=2ahUKEwjC06a4wp_9AhXE8DgGHfEOAcwQFnoECAwQAQ&usg=AOvVaw0vSuujSoj8BxYECFWbfhwm

    I registered for nptel exam in python for datascience on 17 th feb 2023 at 7.48.I paid money through upi Id payment method and amount 1000rs debited from my account.But its showing payment unsuccessful.so I tried again with debit card option and its successful and another 1000 rs debited from my account. I kindly request nptel to refund my initial payment of 1000rs back to my account with ref 304.please solve my problem as soon as possible....
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    A
    Aaron2103
    from Chennai, Tamil Nadu
    Oct 13, 2022
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    I'm complaining about my refund

    Website: examform.nptel.ac.in/2022_04/exam_form/profile

    I have paid ₹ 1000 for nptel exam registration, but registeration has been cancelled.. even though ₹ 1000 debuted from my gpay account. I have wait more than 20 working days.. but I didn't get my refund amount. So please refund my money as soon as possible.....
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    A
    Ankitsj
    from Delhi, Delhi
    Oct 10, 2022
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    Payment failed but amount deducted. Request for Refund from NPTEL

    Website: Nptel - swayam

    Ankit
    from Delhi
    10 Oct, 2022
    Request for Refund from NPTEL

    While registering for NPTEL exam on 13, sep, 2022, amount of Rs.1000 was debited from my account in my first 2 attempts, but examination fee payment was unsuccessful. & In my third attempt, payment got successful. Till now, the amount is not refunded to my account, even 23 days gone after payment. Will it be refunded automatically or have to do...
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    A
    Atchaya Veeramani
    Sep 21, 2022
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    Money deducted but the payment is failed

    On September 12, I made a payment for nptel iot exam. During the registration the amount of Rs. 1000 is debited from my account but the payment is failed. Even 10 days are passed, the amound is not refunded. Kindly consider my problem....
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    Pratyaksha Dwivedi
    from Bhopal, Madhya Pradesh
    Sep 12, 2022
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    Website: billdesk.com/nptel

    I have paid for a nptel exam. The payment was deducted from my account but the it showed failed. I want my refund as soon as possible.
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      P
      Priya bujagouni
      Sep 12, 2022
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      Nptel swayam- failure in the payment process

      Website: nptel swayam

      I had made a payment of rs.1000 on 12th of september 2022.The money has been deducted from the account but but the payment process is failed .i request you to please refund my amount as soon as possible....
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      4
      4JN20IS107 Niranjan murthi HR
      Sep 10, 2022
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      Address: Doddaganara area
      Website: Swayam

      Please look into the issue, i have paid exam fees, but not updated the payment status.
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        4
        4JN20IS107 Niranjan murthi HR
        Sep 10, 2022
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        Address: Doddaganara area ,Honnali
        Website: Swayam

        Paid exam fees through UPI transaction, but payment status not updated
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          K
          kumarankur
          Aug 25, 2022
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          Website: onlinecourses.nptel.ac.in

          While registering for the NPTEL exam after entering OTP for payment it showed a blank page with a page error. I got an email from the NPTEL stating the confirmation of successful payment of exam registration fees and money was deducted from the bank. But on the NPTEL course page, my course is shown in the "unpaid" list and the payment status is "payment_initiated". My UPI reference number is[protected] and My NPTEL email id is [protected]@cuchd.in
          Please look into this matter as most urgent as the deadline for the NPTEL payment is near.
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            P
            PratikRaut5530
            from Pune, Maharashtra
            Aug 10, 2022
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            Failure in payment process

            Address: IIT MADRAS
            Website: swayam.gov.in

            I had made an payment of rs. 1000 for an nptel swayam course through paytm by scanning qr but after the payment the payment process didnt proceed. Money has been deducted from my account.Request you to please complete the process or refund my amount...
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            Y
            Yaswanth mokhara
            Jul 30, 2022
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            Address: Srikakulam
            Website: Notel

            I have paid Rs 1000 2 times for registration of exam for Thermodynamics course but it is showing that the payment is failed although the money is deducted from my account. You can find the attachment that I have paid 2000rs for thermodynamics through UPI. Please solve this issue as soon as possible and refund my money back to my account.
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              M
              Ms. RICHA RANA
              from Delhi, Delhi
              Apr 21, 2022
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              Website: NPTEL SWAYAM

              This is to bring to your attention that the test center provided to me is on the outskirts of Delhi and the exam session is forenoon. I live in East Delhi and there is no commute at all available from there to the test center. It will most definitely take more that 2-3 hrs to just reach there by car even. There is no chance I'd be able to reach the exam center. I've paid a hefty sum as the exam fees for the course as well so I do not want to miss the exam. I request you to please change the exam center to a feasible location. Most of the other faculties from my University have their test centers in Greater Noida. Even that would be feasible for me.
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                G
                Giridharnani7
                Apr 19, 2022
                Feb 18, 2023
                This thread was updated on Feb 18, 2023
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                Website: Nptel

                While making payment through my upi I’d amount has been deducted from my account and in the nptel site it’s showing that the payment failed
                How can I get my refund back
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                did you get the refund
                Did you get your money back?
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                  S
                  Sneha540
                  Sep 17, 2021
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                  During the payment of nptel exam I entered OTP and amount is debited from my bank account but it displayed as payment failed in nptel portal. I waited for 3 working days but my money did not return back. It would be great if you help me in this issue.
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                    A
                    Abhiraj Sawant
                    from Begusarai, Bihar
                    Sep 17, 2021
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                    Website: Nptel exam fee form

                    Money debited from my account but I got message from merchant regarding payment failed transaction from phone pe upi it showing successful transaction and bank is also saying transaction successful please return money
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                      N
                      nidhimadugonda
                      Sep 12, 2021
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                      I was registering for my NPTEL Exam on the course Fundamentals of AI, i had reached the OTP STAGE and I had typed the OTP sent on my mobile number. As soon as i clicked okay, it said payment failed and i got a notification that money had been deducted (rs.1000). PLEASE HELP. I WANT MY MONEY BACK.
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                        R
                        Roshni Sayyed
                        Sep 12, 2021
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                        I have paid rupees 2000 for nptel organizational behaviour courses. My money has deducted but it nptel portal shows payment failed. I want my money back as soon as possible so that I can redo my payment. Plz help me with this. And when do i get my refund??
                        Same problem 5 days ho gye refund nhi hua h
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                          S
                          Samskruthi kalva
                          Sep 5, 2021
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                          Address: IC & SR, 3rd floor, iit madras, chennai, 600036
                          Website: Swayam nptel

                          I have paid for a course through UPI to
                          swayam nptel. Which, after the process showed payment failed, but money were deducted.
                          I had paid the second time to the same course, which was successful.
                          But the first payment which was failed has not been refunded yet.
                          Its been many Days
                          Requesting for a fast refund.
                          Did you perhaps pay through a QR code to " IIT Madras bd education"? Dealing with the same issue at the moment. Any updates on the refund for the unsuccessful payment?
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                            M
                            mohitchk
                            Mar 9, 2021
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                            Money deducted but payment still pending

                            I was registering for exam on NPTEL website. I did payment and money was deducted but payment is still showing as pending. My transaction reference number for payment is VIC[protected]. Date of payment 9 March 2021,...
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                            S
                            Saadimam
                            Nov 2, 2020
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                            Website: examform.nptel.ac.in

                            I have done the payment for nptel exam registration . Money is deducted from the account but my registration is not done for the nptel exam.
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                              H
                              Hritika1
                              from Powai, Maharashtra
                              Mar 29, 2020
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                              Website: Nptel

                              While registering for nptel exam after entering otp for payment it showed a blank page with page error. So payment failed but money deducted from bank. On the course page its showing payment_ongoing. Now it is fourth day and still did not received my refund. Can you please help me to what happend, did my payment successful or not because still i didn't get a conformation message about it. Will it be refunded??
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