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Ovantica Complaints & Reviews

K
Kumar Pawan Prajapati
from Hazaribagh, Jharkhand
Mar 8, 2024
Mar 13, 2024
This thread was updated on Mar 13, 2024
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

We sold a phone mi 11 ultra on ovantica.com but have not received any money for it yet.

Address:No 596, Ruby Building, 1st Floor, Velachery Main Rd, Tambaram East, Chennai-600073, TN Customer Support: [email protected]
Website:ovantica.com

I saw its ad on YouTube and I sold the phone!
Blue Dart company took my phone and gave it to them.
And there was a conversation and he said, I will give you Rs 21k final for this phone.
I was supposed to get the payment on 7th March.
But next day their WhatsApp went offline and we also tried calling and emailing but no reply has come yet....
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S
shimrian
from Imphal, Manipur
Dec 29, 2023
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Not confirming my order

They told me that the item is not there, they told me to buy another one instead and now they are not answering any of my complains...
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H
Hashimshafibhat
from Ganderbal, Jammu and Kashmir
Nov 3, 2023
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I'm complaining about the phone I bought from Ovantica

Address:No 596, Ruby Building, Velachery Main Rd Selaiyur, Chennai-600073
Website:Ovantica.com

I ordered Pixel 4a 5g from Ovantica and first I had to wait for 7 days for the product to reach me as they told that they were out of stock and they will ship my phone when it gets back in stock. I had made advance payment so I was helpless and had no option but to wait. Once the phone arrived, I was happy but only for a few seconds. As soon as I opened the box and inspected the phone I could see a clear gap between the display and the frame....
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R
Raj.1988
from Neyyattinkara, Kerala
Jun 17, 2023
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Im complaining about faulty device and false accusations

I recently had the unfortunate experience of purchasing a mobile phone from Ovantica (Moto Razar 5G), and I must say that it has been an absolute nightmare. Not only did I receive a faulty device, but the lack o[censored]pdates on the repair during the warranty period has been completely unacceptable.

Following the company's protocol, I promptly contacted their customer support to report the issues and initiate the repair process....
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Address:Ovatica, No. 596, Ruby Building Velachery Main Road, Selaiyur Chennai 60073
Website:ovantika.com

I byed thrue thier website a Sony Xperia Z2 Comapct (4GB, 64 GB) with renew condition. After receiveng set I insert SIM card and tryed to call and connect to internet, I found the call has been going and receiving, but internate not connecting. Because of this mobile specially make for DOCOMO japan. Then I tryed to connect with customer care for refund or replace. On monday They issued tracking slip but until now no any responce. Itryed to...
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Address:Ovantica, No 596, Ruby Building, 1st Floor Velachery Main Rd, Tambaram East Chennai - 600073, TN Customer Support : [email protected]
Website:Ovantica.com

"Respected Sir,
I ordered a Samsung Galaxy S20 Ultra 5G dated[protected]. Order was prepaid. Today I received my product via BlueDard courier. After opening the products there are too many scratches and like it used too much. Your executive said to me that there are no scratches on products. Here I'm attached WhatsApp chats and product pics. please arrange a return and refund my money or send me a new product.
My Order ID :-...
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C
CHIRAG mund
Apr 5, 2023
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About bad product quality (I phone 11 pro)

Address:Odisha,kalahandi,dharmgarh,766015
Website:Ovantica. Com

I purchased a I phone 11 pro from ovantica.com and it delivered to me on March 30, 2023 as per there 7 day replacement policy. I claim for return on 4 april which 6 day of delivered the product but at side shown that replacement date is closed on 4th april which is 6 day of purchasing. On 5 april I call ovantica for return my product, they not responded my call and giving another number again and again but no one can respond...so I want replacement...
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A
Atultrue
from Nagpur, Maharashtra
Dec 24, 2022
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Fraud

Address:Online only
Website:Ovantica

After confirming order they people want extra money on their google pay mobile number....
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P
Dec 22, 2022
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Big dent on product

Was Received Big dent on mobile body,
This website customer said to me, Sir our product is New Condition, No any Scrach,

But Totally Wrong, Product received very Scarchs and big dent,

Am Totally Dissatisfied from Ovantica.

This customer service sended me Other good one picture but sended me Defective....
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Address:Chennai

I was Received Big dent on mobile body,
This website customer said to me, Sir our product is New Condition, No any Scrach,

But Totally Wrong, Product received very Scarchs and big dent,

Am Totally Dissatisfied from Ovantica.

This customer service sended me Other good one picture but sended me Defective pcs....
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V
Vijaya Devesh
Aug 25, 2022
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Mobile warranty

I bought 19th August mobile Sony Xperia 5 in ovantica only working in 2days 3rd day doesn't work i compalint they replacement the product send the mail for me.passed two they don't attend my call....
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J
jrkrishna paidi
Aug 18, 2022
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Cancel products and refund issue

Address:ovantica.com,No 596, Ruby Building, 1st Floor, Velachery Main Rd, Chennai - 600073 TN, India
Website:ovantica.com/contact-us

Hi,

I'm purchase 2 mobiles in ovantica website but i did not receive mobile phone and they're not cancel my order and i didn't received refund money....
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Greetings,
I had ordered iPhone 11 pro Max from Ovantica website.
During ordering i was asked to pay 250:rupees for order confirmation.

One day later i got a call from their "back-end" team telling that i have to pay 750 more for the delivery.

Later i was told that i have to go to a hub in Bangalore to collect the phone.
This hub was 30km away from my delivery location.

When...
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O
Ovantica
Jun 22, 2021
Jun 24, 2021
This thread was updated on Jun 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I paid 6500 for package and use any ad but account banned

Olx seems to be forgery, blocking accounts after getting payments.

I paid 6500 for package and use any ad but account banned.

We are so upset losing our money in this situation many Business are having tough time and we paid 6500 for the package and the account was suspended and when we contact your support they are saying we cannot refund we cannot help your companies under police verification blah blah blah...
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