Palmonas Complaints & Reviews

HPA1C
I had ordered their product: Athena Solitaire Hoop Earrings on 19/08/2025 Product was of cheap quality. I then placed a return request, Palmonas company didn't refund my money to my account. Customer care numbers are not working & no responses to emails too. Website also has all wrong information. Scammers in Pune. Please help.
Palmonas Contact no: [protected] & [protected]
[protected]@palmonas.com

Address:...

I have contacted the palmanos through phone there is no response. contacted them through mail no response. below is the draft mail i have sent to palmanols

I recently placed an order through the Palmonas app with the Order ID: #PM[protected].
I kindly request you to cancel this order and initiate a refund, as I mistakenly ordered the wrong product.
Reason for cancellation: Ordered the wrong product.
Please...

Hi teami have placed 3 orders with them #PM[protected] #PM[protected] and #PM[protected]. This order was placed on 26 nov 2024 and it shown delivery till 30nov or 1st dec. Today is 5th dec still the order is not dispatched and i havent recieved any order. Also i tried to connect with them over call email and whatsapp the entire team is non responsive. I am requesting refund for my products but this team has neither sent product nor refunding me...

Order shows delivered but not revived or delivered to me -. No one came to deliver the product and no one called me and it shows delivered to md jamil. there is no such person exist in my area or appartment.

I placed an order with Palmonas 9th may 2025(Order ID: #PM[protected]) through their website https://www.palmonas.com. Despite multiple attempts to reach out via phone (+[protected], email ([protected]@palmonas.com), and WhatsApp (+[protected], I have received no update or delivery.

Their customer support has not responded, and the tracking status (if available) has not updated in days. I am requesting a full refund or immediate shipment of the product.

Kindly help escalate this issue.

Regards,
Gayathri Badikunchala
[protected]@gmail.com

I bought two items from Plamonas as part of their buy one, get one free promotion. However, they charged me for the more expensive piece of jewelry but only sent me one item, which is priced lower than what I paid. Additionally, their customer service number (#[protected]) is unresponsive. I looked at their social media accounts and noticed that many customers are voicing concerns about the fraudulent practices of the company. Numerous individuals have been affected by their scams. Shradha Kapoor is the co-founder and promoting this company. I wonder how this big name is a part of this scam. Please look into this as so many people are impacted with this.