Passport Authority India Complaints & Reviews

I have applied for passport on 28th August 2010 through Bangalore One center (National game village, Koramangala, Bangalore) . My file number is BN21B[protected]
. But still neither my police verification has been done nor my status has been updated in website. I went for inquiry on 23rd Dec 2010 and spent a whole day but at the end of the day the officer didn't given a satisfactory answer . He told to check after 15 to 20 days...

Hi i am shashank sukkala, I have applied for my passport a year back on october 2009 and police verification have been done at hyderabad (first verification) as i study in chennai i submitted another set of pp forms and at chennai also verification has completed and yet i dint recevie my passport or i dint get any online status of my passport. and when i checked the status it says
File Reference Number (HYD-W[protected] is either...