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peps india mattress Complaints & Reviews

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Sharu Garg
Jan 13, 2023
Apr 11, 2023
This thread was updated on Apr 11, 2023
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Discrepancy with mattress replacement/repair under warranty

I have 2 peps spinegurad mattress under 10 years warranty. The mattress structure is currently bent which is causing back pain issues. Also, the piping is destroyed.

The company sent a representative for inspection and after his inspection he told that I have to pay for the repairing and it will not be covered under warranty.

Such experience is complete customer harrasment as initially the companies sell products...
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Shan Francis
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I got a damaged product and its more than a week now. No response

Address:Bangalore, Karnataka, 560043
Website:pepsindia.com

I purchased PePs mattress from Haryana Handloom Kammanahalli last week.
Got a damaged product with torn out cloth and stiches, the same day we informed the shop and they informed us this will be replaced in 2 days. We waited and did multiple follow-ups and got to know Peps is on Holiday for a week (This is surprising that peps give holiday for a week).
Multiple follow ups with Haryana Handloom is hayware and need some help to...
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kirt_1010
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bed bugs and mattress defect

Address:Bangalore, Karnataka

Hi,

This is Kirtesh Yadav from Bangalore. I need your attention on the issue which i am facing with mattress (spring roll) service right from the past three months requested to peps india mattess.

1.)I had raised the compliant for mattress regarding I found (a lot of bed bugs) & mattress got band from bottom side in your office located in Bangalore(mahadevpura) phone number (Tel:[protected] /[protected]on...
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