Petilante Online
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Petilante Online Complaints & Reviews

D
Dharmeshyadav15
from Faridabad, Haryana
Jan 24, 2023
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I have ordered a Lenovo IdeaPad Gaming 3 Ryzen 7 5800H laptop with exchange offer for my old laptop on 16th January 2023. During ordering the laptop with exchange offer, the questions asked didn't include the RAM Capacity, HDD Storage Capacity and Processor Generation of the old laptop but during delivery of the new laptop the checks which were carried out by delivery agent included RAM Capacity, Storage Capacity and Processor Generation of the old laptop.
This is a Fraud on behalf of Petilante Online seller as during delivery time the checks were different as they were at the time of ordering.

Worst Seller.

Also Flipkart is doing Nothing in this problem. They just talk about the problem and nothing about the solution.
Same problem with my order too.
Any update?
Same issue with my order too!

Wishmaster was so technically unsound and biased (in mood of rejecting order deliberately by offering very low amount in lieu of exchange!

there are no checks and balances on him!

my order is still out for delivery from 2 days and no resolution is taken by flipkart!
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    Pradeep B R
    Jan 23, 2023
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    Website: Flipkart

    Ordered laptop during offer in flipkart, but it has been cancelled after 1week. Reason they gave out of stock but there was laptops available with same seller in flipkart. Flipkart has to take serious action this is not first time happening this is repeating continually. These people are frauds and worst seller of laptop. Don't waste time by ordering with this seller
    Bhai this is Fraud seller.
    I have also complain about this.
    I have ordered Lenovo IdeaPad Gaming 3 Ryzen 7 laptop with exchange offer, the checks they inform during ordering the laptop and the delivery agent perform during delivery are not same.
    They didn't show RAM Capacity, Storage Capacity and Processor Generation during ordering but they checked it during delivery time and rejected the exchange.

    Worst Experience with the Seller and Flipkart.
    Any updates bro?
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      S
      Sherali s
      Nov 23, 2022
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      Website: Flipkart

      I Buy This product from Flipkart through. Dell G15 5515 rayzen 5 Rs 71000. Nov 7 2022. Now Date 22 Nov 2022 They give me refurbished Laptop .

      #scamflipkart #flipkart #scam #Money stuck Don't Buy From Flipkart . Worst Experience they Not Give Responsibility of product and seller . Sell Refurbished product and say it New . Seller Name PETILANTE Online I Buy Dell laptop from Flipkart 5 2022 Nov it delivered 7 Nov. Flipkart send me Refurbished or Defective product . 1. Warranty is Already Registered 3 month ago on Dell site . 2. Laptop is heating and keyboard stuck, screen white spot See . I requested many times to Flipkart but Flipkart Rejected my Return Request . they say we cannot accept return . seller not accept Return . They say provide a proof or jobsheet from Dell service centre so we Replace this . In my city service centre not available .I told but they Refused . They only spend time to Return policy End . Say wait for 24 hours, 48 hours etc and show Resolved my issue again and again . I contact #Dell they say we Repair this product . Technician come and Repair, Replace heat sink the product after Repair New issue Found charger not detected . I see product when it Repair etc. And Verified . And I demand to Replace my laptop to Dell As per policy wait 30-45 days . Now I again Request Flipkart Nov 20 Received a call 21 Nov they say we Now Accepting Your Return please provide jobsheet from Dell . Now 22 Nov again Received call say I Request you as per you say dell provide . system, Now we Resolved your Problem .
      Any updates bro?
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        K
        Krishan_bhati
        from Noida, Uttar Pradesh
        Nov 13, 2022
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        Address: Delhi, India
        Website: www.flipkart.com

        I Purchased this laptop on 29 September 2022 from Flipkart India (BBD Sale), and it was delivered to me on 4 October 2022. When I see the warranty period, it had already expired on 4 April 2022. Very Disappointed Service from Flipkart and Seller. I did not expect this service from Flipkart as I'm Flipkart (Plus) Member Since 2010.
        So here I Would like to replacement of the product or resolve the warranty period as soon as possible.
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          _Ashutosh_05
          from Rohtak, Haryana
          Oct 26, 2022
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          I had order lenovo Ideapad gaming 3 recently thorough Flipkart and the seller (petilante online) has cancelled my order just before 2days of my dilevery without my permission and without giving me any notice. And now the seller is giving silly reasons about cancellation and the Flipkart executives suggested me to place a new order but now the price of my product has been raised by 5000₹ this is totally unacceptable. Concerned authorities must take some actions against the seller.
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            P
            People point
            from Coimbatore, Tamil Nadu
            Oct 26, 2022
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            The product purchased through flipkart

            Its out of warranty product, please organise a replacement or resolution
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              M
              Manish khangar
              Oct 8, 2022
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              I have order Hp pavillion ryzen 5 5625 u on 30 September and the delivery expected date is 6 oct then they extended it to 8 oct but till no response and date has been out...i have taken a loan from the source to buy a laptop i have paid the total amount also but the flipkart scammer they didn't deliver my parcel..i will not buy a single rs thing from flipkart worst services.. totally worst... i want my money back anyhow ...
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                M
                MDutta12
                from Kolkata, West Bengal
                Oct 5, 2022
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                Address: PETILANTE ONLINE CONNECTED WITH FLIPKART

                I have ordered a laptop of LENOVO IDEAPAD GAMING 3 25TH September 2022 and the delivery date was 7th OCTOBER 2022 and SHIPPING DATE IS 28TH SEPTEMBER 2022. BUT item still not shippied. WTF. i called the flipkart costumer care they are telling that you will get resolution on 8 OCTOBER but they are not telling that where is my order and till when it will be delivered... . please resolve this issue. I am Flipkart PLUS MEMBER ASLO AND COMPLAINT MAINY TIMES AND COMPLAIN ALREADY OPEN. PLEASE RESOLVE. AND LAST THIS #PETILANTE ONLINE IS A FRAUD COMPANY. IF not solved i will take action against the company.
                Oct 05, 2022
                Updated by MDutta12
                I ATTACHED A SCREEN SHOT FROM FLIPKART ORDER PAGE. JUST NOT SHIPPED THIS ORDER STILL as i mentioned already above. U can check all dates.

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                  M
                  MDutta12
                  from Kolkata, West Bengal
                  Oct 5, 2022
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                  Address: PETILANTE ONLINE CONNECTED WITH FLIPKART

                  I have ordered a laptop of LENOVO IDEAPAD GAMING 3 25TH September 2022 and the delivery date was 7th OCTOBER 2022 and SHIPPING DATE IS 28TH SEPTEMBER 2022. BUT item still not shippied. WTF. i called the flipkart costumer care they are telling that you will get resolution on 8 aug but they are not telling that where is my order and till when it will be delivered... . please resolve this issue. I am Flipkart PLUS MEMBER ASLO AND COMPLAINT MAINY TIMES AND COMPLAIN ALREADY OPEN. PLEASE RESOLVE. AND LAST THIS #PETILANTE ONLINE IS A FRAUD COMPANY. IF not solved i will take action against the company.
                  Oct 05, 2022
                  Updated by MDutta12
                  SORRY MY MISTAKE FLIPKART CUSTOMER CARE RESOLUTION DATE ON NOT 8TH AUGUST. ITS 8TH OCTOBER 2022.
                  Oct 05, 2022
                  Updated by MDutta12
                  I ATTACHED A SCREEN SHOT FROM FLIPKART ORDER PAGE. JUST NOT SHIPPED THIS ORDER STILL as i mentioned already above. U can check all dates.

                  bro any updates because same is happening with me
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                    S
                    Shivam Sawhney
                    Oct 4, 2022
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                    Address: F-332 hari sing nagar rehari colony

                    I ordered on 25 sept and it was showing that i would get my order by 4th oct but order is not shippped which was expected to be shipped on 18 sept .. what kind of service is that .. i want to resolvee my issueeeee assp order id-OD[protected].
                    ph no [protected]
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                      Pranav190307
                      from Mohiuddinagar, Bihar
                      Sep 30, 2022
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                      Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore KA 560034 IN., Samastipur, Bihar
                      Website: www.flipkart.com

                      I ordered a laptop from flipkart and seller is PETILANTE Online
                      Money was deducted from bank but my order is still in pending
                      And they show the reason is Payment not yet confirmed from the bank
                      These guys are fraud
                      This is very bad experience I’m facing
                      Not going to use these platform for expensive order
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                        C
                        Chinni krushna
                        Sep 25, 2022
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                        Website: Flipkart

                        Money debited. Order not placed.
                        Still not refunded in my account.
                        If they are incapable of placing orders, why they are taking.. please consider my complaint
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                          S
                          Shaik Meerabi
                          Sep 22, 2022
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                          Address: Annavarappadu 3rd lane
                          Website: Flipkart

                          Realme GT 2 Pro smart phone
                          Money debited from account
                          Order not yet placed
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                            R
                            Risav Roy
                            Sep 9, 2022
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                            Website: Flipkart

                            I have recently ordered a Dell Laptop (dated 31st August, 2022) through my Flipkart account registered under my Mobile Number

                            I received the product on Sunday (dated 4th September, 2022) and found that the I have received a wrong product. The order was placed with 16 GB RAM specifications but I have been cheated and received the wrong product which has only 8GB RAM specifications Laptop which I have also confirmed from the Company with the product ST number given below. PFA for the invoice (product ordered) and pictures representing the product received by me.

                            Order ID is : OD[protected]
                            And The Laptop details are given below:
                            ST : DDQ9PQ3
                            EX: [protected]

                            I have also tried returning this product through the App but I am receiving error messages in the app from the day I have recieved the product and detected the issue.

                            Also please be informed that I have reached out to Flipkart multiple times and yet I have not received any official update or confirmation neither through a mail nor via call about the current status and on the replacement process.

                            After calling multiple times as you can see in my complain history, I have just received a compliant number (over a call only though) and was said that I will be called back and contacted by the escalation team on the same by today but yet I have not received any update on the same and it has already been over 36 hours since I have raised this concern with the product.Please find below the case/ticke number that I have received from the Flipkart executive.

                            Case No: IN[protected]
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                              H
                              Hari1234@
                              Aug 28, 2022
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                              Address: Village Post Hirapur Tehsil-Sh, District Sagar MP

                              When was I place the order the lenovo brand leptop. I assume that the lenovo brand service is good. And I think also the lenovo brand leptop is in metal body but it's the body is plastic form.
                              Please sir accept my return request from the Flipkart. My Flipkart Order ID No. is - OD[protected]
                              And my Return ID -[protected]
                              Please Sir I humble requested to you please give me approval for the return request.
                              Aug 28, 2022
                              Updated by Hari1234@
                              Please accept my return request from Flipkart
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                                G
                                Guffu Gaming
                                Aug 17, 2022
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                                Sir, I was going to purchase the laptop mentioned above but sir when I paid the advanced amount of 500 for being eligible to pay through COD

                                I have paid Rs.500 from my phone pay account but sir the order is not placed yet and my money is also withdrawn from the bank .it is saying that the - order is pending-
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                                  pravardhan thakur
                                  Aug 5, 2022
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                                  Website: Flipkart

                                  I ordered Lenovo laptop from Flipkart and Petilante online was the seller on 22july22 and revised it on 26July22 night and I opened it on 27July22 and screen was not working and when it turned on it was flickering badly hence raised a return initially I asked for replacement but they said it’s not possible so only return option everyday Flipkart customer care called me and said they will do the pick up but no one turned up and on 2aug22 return period of the laptop was expired and still as my issue is open Flipkart gave me date that by 4aug22 my issue will be resolved but on 4aug22 I get a msg stating refund cancelled as return policy is finished case closed. Flipkart and seller was waiting for the policy to end so that I Should keep the faulty product with me. This is unacceptable.
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                                    ASHIK SALIM M
                                    Jul 31, 2022
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                                    Address: ASHIK MANZIL KUTHIRACHIRA PUNALUR

                                    I ordered a product on 26 July 2022. And they informed the delivery date is 31 July 2022. After 31 July I didnt get the product delivered.Even the tracking facility is not proper and not accurate.

                                    Iam not satisfied with Petilante online.
                                    Very poor service.
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                                      Brinda Binani
                                      Jul 22, 2022
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                                      I have ordered HP Laptop and the order was delayed and hence when i cancelled it and the money was refunded they should not have shown sales in gst return they have shown it as sales now how do i resolve this issue because flipkart has sidelined itself by providing no information its wrong in the part of flipkart to list such a seller without having any information about them or contact number of the seller. They are the ones to check first whether the seller is fradulent or genuine rather they are bringing them on a platter through a website.
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                                        Ramachari loose
                                        Jul 19, 2022
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                                        I ordered Dell laptop but they delivered after 4 days when I order they promised to deliver within a day.
                                        Jul 19, 2022
                                        Updated by Ramachari loose
                                        not yet delivered
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                                          Adarsh52
                                          Jul 16, 2022
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                                          I have purchased a laptop Dell Vostro 3405 Ryzen 3 from Flipkart and the seller was Petilante Online. They have sent me a defective laptop it's screen is not working and when I am requesting for replacement then they are not accepting it and saying that contact Dell company. I am frustrated now what to do Dell company is saying Flipkart will replace and Flipkart is saying dell will replace
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                                            yadav.golu
                                            Jul 11, 2022
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                                            Address: idontknow

                                            Realme Narzo 30A (LaserBlue, 64 GB)
                                            Color:
                                            Blue
                                            Seller:
                                            PETILANTE Online
                                            We have completed your request for refund. ₹8999.0 has been refunded to your Bank Account ending with ************355 on Jun 09, 2021 Forany questions, please contact your bank with reference number[protected].
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                                              Midhunps
                                              Jul 7, 2022
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                                              I ordered a lenovo ideapad laptop and received a defective piece.😡😡😡
                                              I have never used a worst laptop like this,
                                              Please black list this seller, it is embarrassing for flipkart and lenovo .Ban them
                                              Immediately
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                                                Akshay Ajayakumar
                                                Jun 14, 2022
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                                                I order HP laptop from Petilante Online through Flipkart. But they are processing order but they didn't ship product with in promise date they didn't know value of customer and value of time. They are fraud.
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                                                  FaizanAhmad25
                                                  May 21, 2022
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                                                  I ordered Lenovo IdeaPad 3 Core i3 10th Gen - (8 GB/1 TB HDD/Windows 10 home) on 6 may and got delivered on 9 may but I didn't satisfied with battery backup. Battery was draining too fast. So I decided file a return.

                                                  According to Flipkart the technician was coming on 20 may. and today is 21 may nor technician came neither I got a call.

                                                  this product is from Petilante Online

                                                  i didn't expect this from Flipkart
                                                  if you don't solve my issues
                                                  i will file a complaint in consumer court for fraud/ cheating
                                                  My product is not getting delivered on promise date. It is stucked in Uluberia hub, I want a call back why it has stucked there, when it is going to deliver?

                                                  [protected]
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                                                    anaskar0710
                                                    May 15, 2022
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                                                    This is my first ever experience of ordering a Lenovo laptop online and the experience is dreadful. I am a frequent customer of online purchase and a PLUS member on Flipkart. I have Ordered "Lenovo IdeaPad 3 Core i3 11th Gen - (8 GB/512 GB SSD/Windows 11 Home) 15ITL6 Thin and Light Laptop (15.6 inch, Arctic Grey, 1.65 kg, With MS Office)" on 1st May 2022, estimated delivery date was 3rd May 2022 which was pushed to 6th May, then later pushed to 11th May 2022. Meanwhile, I have been following up for my order and as usual Flipkart support team kept on assuring me that it will be delivered on or before the time. But magically the product disappears as they don't have any clue of what happened to it even after reaching to the nearest hub on 6th May. They don't have any transparency from the logistic team and not able to satisfy customer on their queries. Being disappointed so much and fed up from following up with team I cancelled the order.
                                                    Did u get your refund? I have ordered Dell laptop from them but it's not yet shipped. I'm in half a mind to cancel also.
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                                                      hema nagaraju
                                                      May 15, 2022
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                                                      Address: 4/2 Chandramouli Nagar, Door no 25-2-79, Near wisdom water
                                                      Website: Flipkart

                                                      Delivery is so late . I want a reason. Pls respond to this complaint and give me a reason.
                                                      Order ID - OD[protected]
                                                      Lenovo IdeaPad Core i5 11th Gen - (8 GB/512 GB SSD/Windows 11 Home) 14ITL6 Thin and Light Laptop
                                                      Arctic Grey
                                                      Phone number [protected]
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                                                        Mithiilesh Yuvarajan
                                                        Apr 29, 2022
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                                                        Have purchased a Realme GT2 PRO on 14/APR/2022 where it was mentioned I would get a realme coupon to purchase realme watch S at Rs.1, but as mentioned after the return period coupon was not added and when contacted Flipkart no proper solution was given. I request a proper resolution instead of some crappy suggestion given to me.
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                                                          Harshada Bandhekar
                                                          Apr 9, 2022
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                                                          I have ordered a laptop hp 14s at 4th april...and today is 9th still not even shipped the product though delivered at 8th apr...
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                                                            deeepeee
                                                            from Pune, Maharashtra
                                                            Mar 10, 2022
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                                                            Please let me know i[censored] can deliver my product by tomorrow or no..i neded it urgently so trusted Flipkart one day delievry thing...but it's all rubbish..totally disappointed by Flipkart..won't ever order agin from this site..
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