Planet Spark Complaints & Reviews
Misleading Information during Enrollment about the course details and charges
I have enrolled my son for public speaking course for 1 year of Rs.33, 000. During the enrollment the counselor mentioned that the total duration of the course is 1 year which translates to monthly EMI of Rs.2750. I paid total 3 EMI for 2 months 10 days of course availed with them.
However, I had requested for the cancellation of the enrollment due to tight schedules of my kid, post my request to my surprise i was told that 50% of the 1 year course was already covered within 2 months, and I was asked to pay charges Rs.600 per class to cancel the enrollment. I have written multiple mails for cancellation of the same. however, there is no response from them, and every month the EMI is presented to my bank in spite of cancellation. The information given during enrollment is misleading with incorrect course and the per class details.
However, I had requested for the cancellation of the enrollment due to tight schedules of my kid, post my request to my surprise i was told that 50% of the 1 year course was already covered within 2 months, and I was asked to pay charges Rs.600 per class to cancel the enrollment. I have written multiple mails for cancellation of the same. however, there is no response from them, and every month the EMI is presented to my bank in spite of cancellation. The information given during enrollment is misleading with incorrect course and the per class details.
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Regarding the refund
| Address: Gurgaon |
I've enrolled in 30days classes course of 18k but unfortunately I've only attended one class . I've mailed them 2-3 time regarding the refund but no response from their side . It is do pathetic and ironic because they promise you 24hrs of refund but nothing of this sort is really happening
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