Productvila.com Complaints & Reviews

I have ordered watch (Which was fastrack - price 499) but i have recieved a local watch, before paying money to courier boy (From bluedart) i had opened the parcel as it was local brand i refused to pay money but the courier boy requested to pay as his job will be insecure.
Details of the parcel-

Reference id - slms10006544
Order id-994388
Order date[protected]
Deliver date[protected]
Bluedart...

I have ordered a watch (Brand fastrack - as given in company website) for rs499 and got a local watch worth rs 50 maybe hat too i doubt. Now when i am reaching company's contact no [protected], phone is not even getting connected. The courier guy[protected], [protected]) he is also not picking up. Order id:[protected]
Courier id: slms10006578
Please help me to have my money refunded. Your help will be highly appreciated....