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PRTC Complaints & Reviews

Address:Ludhiana PRTC

Having already taken my ticket I was using my phon.. Other conductor standing besides me was giving tickets instead of coming in front of me he stood behind and touched my head to ask for my ticket... Such a poor and disgusting gesture by him... Was justifying the touch by saying that u didn't listen that's why I had to do that, such a irrelevant thing to do...
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Dhanjalshubham
from Delhi, Delhi
Nov 4, 2021
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Complaint against the driver and conductor

I Shubham suffer from delhi to punjab
In night on 3/11/2021 10:30pm around
I suffer in prtc bus no. 1339 in this bus the services given by the conductor is not good actually in this bus was sufer some drunked people's and spoke loudly but conductor can't take action against and 2 reason I was already talk 4 times to conductor about the lights off of the bus but conductor can't so it's a humble request to take some action against...
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sgarg17
from Dhanaula, Punjab
Oct 9, 2021
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Driver denied that Bus will not stop at dhanaula due to only ladies passenger

Hi, today me and my mother was trying to board this bus PB13W2018 at barnala to dhanaula, but driver denied us that bus will not stop at dhanaula due to only ladies passenger as he will get no fare from us. His behaviour was really rude....
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Akashdeep Bansal
from Mumbai, Maharashtra
Sep 17, 2021
Sep 20, 2021
This thread was updated on Sep 20, 2021
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Rash driving and misbehavior by conductor and driver

I was traveling in my car from chandigarh to zirakpur. Driver of PRTC AC bus was driving very rashly. He was about to hit me but with God grace I had a narrow escape. When I objected about this he and bus conductor misbehaved very badly, even threaten to hit me again with the bus. Being government staff, I request to educate them not to drive harshly and don't misbehave with common public. Please take appropriate action against both of them....
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Ashwinashro
Sep 1, 2021
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0 safety measure have been implemented

Address:No.7,voc street,bussy street puducherry

Today 01/09/2021, I started from Pondicherry to chennai through PRTC Bus no safety measures have been taken against the covid 19 . All seats are filled and there is no self distancing at all...I had a worst experience today....
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Sajartist
Aug 26, 2021
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Extra charges

So, yesterday me and my mum we were returning from my uncle's house from sultanpur. we took sultanpur to kapurthala bus, fine no problem, we had 15-20kg rise, but nothing it was good trip, then we had to take Kapurthala to Jalandhar, fine as well, no problem, mind you all these were PRTC but wee took 3rd bus from Jalandhar bus stand to Khanna(around 9:40 am or so), and the ticket conductor demanded we pay half Ticket for rice, when we asked...
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Gurman Vir
Aug 22, 2021
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Bus problem

Address:sidhwabet ludhiana
Website:Pepsu roadways

Bus time 14.07 .from Ludhiana to sidhwabet . always a waiting bus not come everyone .so pls we request you help us...
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Deepak shori
Aug 19, 2021
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Misbehaving and refuse I D proof for ticket

Address:Bharat Cycle & Spy kid mehas gate road nabha
Website:[email protected]

I am Deepak Shori([protected]) s/o Sh. Karam Chand Sharma r/o bharat cycle&spy kids mehas gate road nabha.i was traveling with my wife on bus no.pb-11-bu-3726 dt.19 august 2021 at 9:28am.
For the ticket, my wife showed the driving license issued by the Punjab government to the conductor but he said that driving license will not work, show your Aadhar card or voter card, I said, I have shown in my phone, he said that the phone pic not...
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Ricky8180
Aug 17, 2021
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No covid protocol bus started but stopped

Just 15-20 days back prtc bus services started from SIDHWAN bet to ludhiana but again stopped to give benifits to private players everyday you can see buses over crowded with passengers bit still bus service stopped making people travel in private buses and not that only private buses looting passengers n even overcrowded daily making travelling for daily routers n even old age people risky kindly start again bus of timing 4 pm n 5.10 pm...
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Address:Malerkotla

I am Mannat Kinger from Malerkotla. I was travelling in the bus with my family to Patiala. The conductor, ABS 39 did not have any manners to talk, he misbehaved with me and my father during a normal discussion. He even said abusive words to my father and asked us to leave the bus. Please look into this matter. Such people should not be allowed to provide services to people....
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Appu2920
Jul 18, 2021
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Rash driving and nuisance in road

Pb03ax1316
The above stated number plate of shan-e-pepsu prtc bus is really poor service to the people who travel in that. Causing problems to the travellers and bypassers in road. Rash driving and excessive blow of horn has disturbed many passengers and other bypassing people .
Do take strict action.
Atleast make the drivers and conductors understand the traffic rules.
Thanking you ....
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Manpreet sidhu 36369
Jul 17, 2021
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Bus not stopped at Grewal chowk bus stand

Address:Malerkotla punjab Ludhiana

In this hot weather I am waiting for bus at Grewal chowk bus stand Malerkotla going for urgent work to Ludhiana
But driver not stopped the bus at desired bus stand
Prtc bus no. PB 10 GK 6542...
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sukhi saggu
Jul 12, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
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Harassment of passengers

Address:Nabha

ਬੱਸ ਨੰਬਰ pb-65 1958 orange colour
ਜੋ ਕਿ ਰੋਜਾਨਾ ਕਰੀਬ 4:25 pm ਦੇ ਪਟਿਆਲਾ ਤੋ ਨਾਭਾ ਨੂੰ ਜਾਂਦੀ ਹੈ ਤੇ ਕਰੀਬ 4:40 pm ਤੇ ਰੋਜਾਨਾ ਮਿੰਨੀ ਸੈਕਟਰੀਏਟ ਦੀਆਂ ਲਾਇਟਾ ਤੋ ਸਵਾਰੀਆ ਲੈ ਕੇ ਜਾਂਦੀ ਹੈ
ਪਰ ਕਈ ਵਾਰ ਦੇਖਨ ਵਿੱਚ ਆਇਆ...
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Jeevy
Jul 11, 2021
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Regarding free travel for ladies

Today i travel from patiala to mohali in PRTC bus.bus service is free but the patiala bus stand conductor had taken full amount of ticket and didnt see adhaar card....
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Yadav@Rita
Jun 30, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
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They are Denying passengers to board the bus

Bus no. PB08DS6123 have denied passengers to board the bus....
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J Sunar
Jun 22, 2021
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Bad Behaviour from Conductor

Address:xyz
Website:xyz.com

ਬੱਸ ਨੰਬਰ PB65 A 2243 ਦੇ ਕੰਡਕਟਰ ਵੱਲੋਂ ਸਾਨੂੰ ਬਹਾਦਰਪੁਰ ਤੋਂ ਚੜ੍ਹਾਕੇ ਟਿਕਟ ਮਸਤੂਆਣਾ ਸਾਹਿਬ ਦੀ ਕੱਟ ਰਿਹਾ ਸੀ‌। ਮੈਂ ਬੱਸ ਐਨਾਂ ਈ ਪੁੱਛਿਆ ਕਿ ਇਸ ਤਰ੍ਹਾਂ ਕਿਉਂ, ਅੱਗੋਂ ਓਹ ਬਦਤਮੀਜ਼ੀ 'ਤੇ ਉੱਤਰ ਆਇਆ। (ਜੇ ਤੁਹਾਡੇ...
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Sidhant101
May 20, 2021
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PRTC Bus PB03AJ 4615 at speed more than 100 km/hr

We saw this bus near ram pura on 20th May at 11:10 and driver was driving at more than 100 km/hr, almost touching 120 km/hr.
The driving was rash....
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Sukrit Kumar
May 12, 2021
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More than 90% passengers

I boarded train from Mansa to bathinda on 11 May 2021 at 2.50 pm. More than 90% seats were filled and conductor and driver misbehaved with me. No checking. Accorfing to the prevailing condition of COVID 19 only 50% passengers are allowed...
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As per the situation of covid-19, we can understand that 50% people are allowed in buses, but not single bus stopped at banur bus stand and we are facing issues in the morning due to this problem....
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Address:98/107, Prem Nagar, BHADSON ROAD

While boarding PRTC AC bus No. PB11BU 8811 at Nabha on 20/04/21 (at around 8:50am)bound to Malerkotla, The conductor misbehaved with lady passengers and did not allow them to board the bus. He said"Buddiyan is bus ch nhi chd skdian."
DAZYJAIN
([protected])
Asst. Professor
Government College Malerkotla...
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No proper service in Malerkotla in evening buses are overloaded in corona time special y in evening 5 to 7 pm ....
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Ankita Goel 280
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Stoppage from Delhi to Patiala

PRTC Volvo has increased the prices many folds yet we are traveling in this bus. No masks or sanitizers were provided in the bus. None of the passengers were asked to keep the mask on. The most derogatory part was the stoppage at Mayur Dhabha in Peepli. What is the use of paying so much price if the bus stops at an completely unhygienic place where there is no distinction between a sleeper bus filled with people like cattle and a volvo! I...
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raman mehrok
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Non availability of bus

Address:Punjab
Website:www.pepsuonline.com

I have booked prtc bus 28 may from chandigarh to sangrur. I have received confirmation mail and ticket also. But when i have reached the boarding point there was no bus. I have waited for 1 hour but there was no bus even i have reached before the time. This is very bad service. I want my money back please refund my ticket money asap....
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Bansal N K
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non booking of a seat in volvo bus

Address:147001

When i try to book a seat in volvo bus for travel from patiala to delhi in bus departing at 4.20 am and 5.00am on 11 march 2020 the system is showing one seat available in both the buses but when i try to make payment the system shows a message"the seat has been booked by some one else" and the same message is being repeated since the last two hours despite the fact that one seat is available there in both the buses.

Further,...
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Address:Patiala, Punjab, 140401

I am charu kalra r/o rajpura district patiala punjab working in district court complex sector 43 chandigarh. I used to do updown from rajpura to chandigarh on daily basis. Whenever i use prtc bus no. Pb0309975 which stated at front that it will go to sector 43 chandigarh from rajpura, conductor everytime stops the bus on the way to chandigarh and requests every passanger to drop on the way or get another bus which is not acceptable by the...
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arvinderpb42
from Amloh, Punjab
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volvo bus discontinued from delhi to patiala night journey

Address:147001

There was a volvo bus service from isbt kashmere gate new delhi to patiala bus stand every night at 10 pm, but suddenly they discontinued the bus with no reason, and now we have to travel through hvac bus l, which is very uncomfortable for the night journey, so i request you to please start again volvo night bus service from delhi to patiala.
Thanks....
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Rajput Preet
from Ludhiana, Punjab
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i am complaining about the. driver

Address:Near isbt jalandhar, Jalandhar, Punjab
Website:Consumercomplaints

Hello my name is dilpreet singh parmar residence sainik vihar gali no.6 rama mandi jalandhar i am travelling in your bus prtc volvo pb11bv9494. The bus started from delhi isbt near about 12 00 clock and we reached rajpura at 4 00 clock the conductor told us bus will stop about 25. Mins
We freshup there at restaurant and started eating our food.. The bus go away without taking us and after 5mins the bus conductor came in the restaurant...
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Jimsgup
from Delhi, Delhi
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always late arriving on destination at least 25-30 mints

Address:Bathinda, Punjab

Bus starts at 4:30 am from bathinda to ludhiana reaches always late atleast 25-30 mints. It reaches ludhiana on 8:00 am always but the right time is 7:30 am to reach ludhiana. When any passenger say to conductor or bus driver regarding same they reply always "don't come with us". This is not acceptable response from government employee. Because of their irresponsibility we always reaches late to our offices. Every bus moving on this route...
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Nik K
from Avinashi, Tamil Nadu
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hit and run case

Address:Chennai, Tamil Nadu, 600119

The bus driver of vehicle number 1527 crashed into my car on a very hugh speed and reckless driving. The incident happened at palavakkam when the traffic signal was red. My car was scratched on the left side completely and broke my left hand side view mirror, resulting in crashing the wind shield of my car. The bus driver never bothered to stop the bus. This is a pure case of hit and run case. Vehicle number 1527....
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Vandit Salwan
from Mumbai, Maharashtra
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immature driving

I was traveling from ambala cantt to punjabi university patiala and purchased the ticket for the same. After reaching in front of the university, bus driver just slow down the bus instead of being stopped. While deboarding the bus, i fell down on the road and had several injuries. This was pure negligence by the driver and even bus conductor was reluctant to accept their mistake. I am logging a complaint to take appropriate action against...
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