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PRTC Complaints & Reviews

S
Satwinder Ishpujani
from Jamshedpur, Jharkhand
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misbehaviour of bus conductor

Misbehaviour of bus conductor in busfrom chandigarh to khanna
Respected sir
I was travelling from landra (Sas nagar) to kotla bajwara (Fatehgarh sahib) in punjab roadways bus no pb12h 2557 was going from chandigarh to khanna. When i was picked up and i had taken my seat. Conductor came from back of the bus and returned back from my previous seat. I had picked money from my pocket (Which is 25/-) in my hand. When conductor came...
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P
Pushpendra Nigam
from Gurgaon, Haryana
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The conductor in attached bus sold ticket in black

Address:Ludhiana, Punjab, 141002
Website:Www.pepsuonline.com

Dear sir
The bus conductor assigned in this bus no PB 11BU 5550 has sold many tickets offline in spite of many passengers in que with 50 Rs. Per ticket extra.
When we asked him on counter, he said all ticket sold. I was fighting him why are you selling offline then he said do whatever I can do. It is perfect case of bribe. Take immediate action against him. I also asked his name but he didn't disclosed his name. Please see...
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A
Ashwani Garg Journalist
from Kalanwali, Haryana
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Conductor's misbehave and over charges

Address:147001
Website:pepsurtc.gov.in

Respected sir
Friday dated 16/07/2017, i was i have gone chandigarh the tribune office from zirakpur by prtc bus no pb13a-8334 barnala depot. Bus conductor has misbehaved with me and charged rs 25 instead of rs 15. I was ready to give him chain but he did't agree and told me to get out from the bus. It is very much painful for me. Here matter is not of rs 10, but he hurt me very much. I request u please punish the conductor and order...
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V
Vparvez Ahmed
from Mancheral, Telangana
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Puducherry to Chennai AC Volvo frequent cancellations of bus services

Address:Pondicherry, Puducherry, 605005
Website:www.prtc.com/www.busindia.com

Sir, lam frequent traveller from Chennai to Puducherry & Puducherry to Chennai, I used to travel by AC Volvo bypass Chennai 2pm or 3pm, I used to book my tickets online in busindia.com, most of the time when I reached the bus stand the scheduled bus which I have booked was cancelled without any earlier intimation, I was much untroubled, distress, disturbed& lot of inconvenience to me, please kindly make some alternative arrangements if any...
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V
Velusamy Ramalingam
from Puducherry, Puducherry
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Driver selling alcohol

Address:605001

Hi,

I was travelling chennai to pondy on 1st april 2017 in morning 6am from guindy and bus number is py-01 bv 6729. There are two issues.

1.in the sholinganallur bus stop, bus stand almost 10 mints driver looking around and after that driver moved the bus very slowly. After 5 mints, one person came to stopped the bus and collect the alcohol from driver bargaining the amount almost rs.[protected]. Is this the...
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A
Aruljothi S
from Puducherry, Puducherry
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Misbehaving by talking rudely to the passengers

Address:Pondicherry, Puducherry, 605001

Today I traveled from Pondicherry to madhagadipet in PRTC bus I bought a ticket at the rate of Rs 12/- the conductor gave me a change as a Rs 10 coin i requested the conducted please give some other ten rupees note this coin is not accepted in the rural areas. For that the conductor behaving very rudely and said i[censored] wont accept the coin just out a case on them my work is just give the change not to check whether it is valid or not. and he...
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S
Srisri_nivas
from Vasai-Virar, Maharashtra
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Regarding sound pollution in the bus

Sir
I am travelling from Pondycherry main bus station to thuthipet.driver put his stereo high volume, where people can't even talk each other.i told conductor to reduce volume.but no response.
It is inconvience for passengers.driver should co- operate with passengers, he should not do what he feels like.he is working passengers.
Srinivasa rao
[protected]...
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A
Arun2009
from Namakkal, Tamil Nadu
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Unauthorised Charges

Address:Thiruvananthapuram, Kerala

I am a social worker and frequent traveller from chennai to pondicherry. Today 28-12-16. Boarded a PRTC bus from Kovalam. Ticket charge is 27 rs. And i have been charged 42 rs. From the conductor from tiruvanmayur. This is not at all fair. Cheating the public and earning for the government. Please take necessary action and make sure it wont happen to any person in future.
Bus No: PY 01 BV 5380....
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B
Balaji890
from Pune, Maharashtra
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No refund given by prtc!!!!

Address:Pondicherry, Puducherry, 605001
Website:busindia.com

I had booked an A/C Volvo ticket in Puducherry Road Transport Corporation (PRTC) to travel Pondi on Saturday (12-Nov-2016) at 9.30 AM. I reached CMBT late (2 mins), the bus started without giving any notice. I accept that I had reached the bus stand lately. However, I ran behind the bus and asked to stop. The driver said no but I showed the online ticket then he stopped. The Conductor said due not reported on time he allotted my seat to some...
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Address:147001

Sir.. Mai bus pass bnvaya 40 tickets da... Bus khadi c lekin bus driver ne baithn ni ditta.. (Dated 27/10/2016). Te keh k bus da drvaaje bnd kr ditte k assi ni baithn dinde jdo assi gate kholaange odo ee bathyo (Route patiala cheeka bus number 7375 time evening 5 vje).
Meri tbyt bahut khrab c. Mai request v kiti bt nai baithn ditta. Taa sir plzz ajehe driver jaa conductor de against action lya jaave jo prtc buses nu apni property smjde...
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P
Palanivel Srinivasan
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Provide more buses: chennai - puducherry

Address:Kanyakumari, Tamil Nadu, 605005
Website:PRTC

Please increase buses between chennai to puducherry. Even during tuesday to thursday, could not able to get seats. Sunday night and monday early morning huge crowds wait for buses at puducherry bus stand for chennai buses. Please increase both ecr and by-pass (Tindivanam) buses, so that elders, children and womens can benefit more, thanks.

- s. Palanivel
[protected]...
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Address:605005
Website:Bus frequency between Chennai - Pondicherry is less.

Bus frequency between Chennai - Pondicherry is less.

Week days (Monday - Friday) we could not able to get seats for 2 members (say at tiruvanmiyur/sholinganallur stops), elders waiting for a long time to get seats.

Friday evening/night, Sunday evening, Monday morning - Even by morning 2.30 am (at Pondicherry), could not get seats for 2 members, full rush. Old people cannt travel at these times.

Please...
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T
than murthy
from Auroville, Tamil Nadu
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Bus does not go in villiyanur

Address:Pondicherry, Puducherry

Sir
I was regularly travel from Madagadipet to Villiyanur Kottaimedu in PRTC 9B Thirukkanur to Pondy Bus 4.35 PM at madagadipet . Yesterday (22.09.2016) also travel in the bus . My ticket No. is ME 091013 . At 5.00 Pm the bus was reached villiyanur the driver said bus not go to Kottaimedu, onlly go to bye pass. I was argued to the driver, I am not enter in to villiyanur wherever you go and complaint. Not only yesterday whenever his...
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M
Manvir Saggu
from Varanasi, Uttar Pradesh
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Very slow speed of the bus

Address:Ludhiana, Punjab, 141001
Website:www.pepsurtc.gov.in

I was travelling in prtc volvo, going to delhi from ludhiana... This bus is known as a non stop bus. But it stops on every small bus stop.. And another issue is the speed. It moves on around 60-70km/hr.
So why we should pay double fare for this bus. Rather paying to a non ac bus.
As its service is like a local city bus
Bus no:-pb10ff 5255
Timing:6:45 am from ludhiana...
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J
Jaganpreet
from Patiala, Punjab
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High fare charge

Address:147001

Sat shri akal sir,

Ir maine prtc bus main 13/08/2016 ko tarveling ki thi, bus chali thi waha se approx 01:00 am par. Bus route tha new delhi se ludhiana. Or mujhe jaana tha ambala cant. But mujhe yeh dekh kr bot hairani huyi ki conductor har passenger se ludhiana ka fare le rha tha jo tha 310rs jb maine pucha to vo bot batmizi ke saath baat kr rahe the to sir meri request ye hai ki ap long journey krne wale ko preference do...
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J
Jerry2306
from Mumbai, Maharashtra
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Not giving the right ticket from pondy to thiruvanmiyur

Address:Pondicherry, Puducherry, 605001

Every monday morning from pondicherry to chennai at 5.40 am prtc bus will start and they will given tocken at 5.15 am.in that bus they are charging 100 rs from pondicherry to thiruvaanmiur. actual ticket rate is 85 rs. but they are collect 100 rs to all passengers who are being seated. if we ask anything they are shouting in bad words and telling that is the rule and asking us to get down from the bus....
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A
ArvindGarg25
from Chandigarh, Chandigarh
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Misbehaviour

Address:Mohali, Punjab, 160071

I have travelled from Dabwali to Bathinda on 5th March by PRTC bus. I had taken a ticket and my balance is not return by him. He wrote on ticket and not return the balance after reaching the bus bathinda. He had gone anywhere then I found him and take return. These people were disturbed me after that he was angry on me related to balance retuning.

Conductor Name: Pardeep Kumar
Bus No PB-11 AL 9476
Timing departed...
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D
dharmendra naidu
from Vasai-Virar, Maharashtra
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Fundamental rights violation.

Address:517501

On 11. 02.2016 we travelled from Tirupati to Pondicherry by PRTC bus started by 10 PM in Thirupathi. After departure Tiruttani the conductor allowed 15/_rs tickets and several requests the driver and conductor did not switch. Off the lights in the bus. The driver started music system with huge sound. If I asked to less the sound his reply is ask conductor, he will instruct to what to do. This is very bad sir. Pl suggest your people not to...
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G
gurpreet mahrolia
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Misbehaving for prtc bus driver and conductor

Sirmain student hun aur mera bus pass bana hua hai aur mujhe roz ki tarah in bus waalon ke dwara preshan kiya jata hai..aur[protected] ko mere bus station par mujhe nahi utara gya aur zabardasti mera ticket kaat diya gya..aur conducter ne dhakke se mera bus pass apne pass rakh liya ..aur bus pass hote huye bhi mera ticket kaata gya...mujhe is tarah ki preshani se nijat dilayi jaye...plzzzzz....
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M
Mohamed Farook D
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Price of ticket from guindy to pondy

[protected].Just now I boarded for pondy from guindy. The conductor name is venkatachalapathy... I usually coming in this prtc only. He charged 105rs.i asked usually 85rs only.. He said no only 105 Rs... What is happening I don't know... He also put ticket from koyambedu. Not from guindy....
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K
kmshyam
from Raipur, Chhattisgarh
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the conductor shouts like hell and using atrocious language

Address:Pondicherry, Puducherry

The conductor and driver in the a.c bus which i was to board by 3.00 p.m on 20.5.15 behaving in a wrong way.. Even though i was on time 2.45 the conductor is scolding me like anything when i was asking why u r talking like this give respect to passenger. He is what u r collector or c.m for pondicherry, and using vulger words. My uncle was with me who was elderly person, he even scolded him and not giving respect to him. I need proper explanation...
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G
Gurpreet Singh Nagi
from Mumbai, Maharashtra
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Conductor Misbehave

Sir I am your daily Pasanger. I am Civil Engineer. I have worked in Banud. I was going to Patiala to Chandigarh Morning 6:30 am in bus no. PB11BS5853. The conductor misbehaved with me. He used abuse language with me. He didnot stop the bus any stops then i am asking pls stop the bus so he abused me. The conductors behave very rudely most of the times. Please take an action towards this as soon as possible. and plz contact me after taking...
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N
nandakumardhamu
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using harsh words

the driver of the bus 11A(from puducherry new bus stand to uruvaiyar at morning 8.15 am) using harsh words on students(including girls) because of that we are dissapointed your service(PRTC).so we kindly request you to take necessary action as soon as possible....
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G
gurmitsingh_05
from Firozpur, Punjab
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Refusal of stop

Sir I travel from Ajitwal to Ludhiana for my work. I often travel by your AC bus in morning (Ajitwal to Ludhiana) return in evening.. The bus no. PB100 Z8305 returning to Faridkot on 22/01/2015. At 14:57: I cought the bus from (Aarti Chuonk) Ludhiana. I wanted ticket for Ajitwal. but the conducter refused to drop me at ajitwal. I was forced to have ticket of Jagraon. I am having problem of walking. I want to know if Ajitwal is not in...
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T
Thivya P
from Karimnagar, Telangana
Resolved
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harsh behaviour to the public

Dear sir/madam, The person who is sitting in the reservation counter in Puducherry bus stand is too harsh to people and has a habit of not issuing the remaining change to the public who book tickets. The ticket rate is also been increased too high. The total chennai bus fare is ₹97, but the reservation amount for one single ticket is ₹118. I reserved two tickets for ₹236. The person had no sign of giving the remaining change of...
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S
sumi8889
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mafai for tickets

Address:Ludhiana, Punjab

Dear sir this side sumit gumber i traveled 5-7 times in a month from delhi to ludhiana today i traveled from prtc goldline bus number pb11am7929 which is going from delhi to jalandhar . I ask him to cut the ticket delhi to ludhiana & given 1000 but he cut 700 which fare is suited to delhi to jalandhar. He said i[censored] want to go then i cut only delhi to jal . Is this is govt bus service or mafia conductors or drivers buses. Kindly clear...
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A
annie@17
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without boy who take care of luggage in bus no. pb11af 8001 time 615am from patiala to delhi

Fyi...PRTC Volvo bus no. PB11AF 8001 tickets given at counter without que in which ladies taken advantage of tickets inspite of coming late n other some pasengers were waiting in que. Secondly bus lugage cabin was without boy and passengers themselves were keeping luggage and taking care till bus started...
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V
Vikas Singla
from Chandigarh, Chandigarh
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bus timing

Address:Bathinda, Punjab

dear ir its complaint about timing of buses on the root of maur-patiala.there is no bus till 6.15am in the morning for patiala. the students and passengers waits there on the bus-stand for 40 minutes as there is one time on 5.30 and 5.50 but they always took the bus bypass from kainchian and the passengers get harrashed in the maur stnding there and abusing prtc.even today the HVAC from bathinda to chandigarh via mansa did not come into the...
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K
kiran gill
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket and Misbehave

Address:Punjab

Dear sir
this is complaint against punjab roadways bus No is Pb 11 AT 9088 conductor name Mr. Sukhjinder singh , i travel from Phagwara to Ludhiana Evening 7.40pm. that person charge Rs.31 as per rule he does not give me ticket, he says i will give you later but we reach phelor but that person not give me ticket. when i want my ticket he says its ok , there is my responsibility don't worry. he drunk and abused me. for long discussion...
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S
sanketa.1990
from Udagamandalam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Violation of Fundamental Rights

Address:Bangalore, Karnataka

Modi Garden a layout located in the heart of the city under corporation ward no 47(DJ-Halli) is only at a distance of six kilometers from Vidhana Soudha.
It is with great sense regret that Modi Garden Residents submit before you the following problems for your kind consideration as following: -
• Road
BWSSB Water Supply and Sanitation
• Government Transportation
• Road work
Modi...
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