Railyatri.in Complaints & Reviews

Hello. I booked two tickets from Pune to Akola for date[protected]. I paid the money through Google Pay both times. First time the amount was Rs.1014.50/- and second time it was Rs.1038/-. UPI transaction ID was[protected] and[protected] for both transaction respectively. Please provide me the refund as soon as possible. Thanks...

I had booked a bus ticket in national travels on 4 October 20. But they cancelled the trip and sent a message to me. So I had cancelled the ticket and waiting for refund. But I cant get my refund till now and it takes 9 working days to give my refund.

Sir, request for my account for refund amount for three days complaint but not my refund amount.

I booked bus tickets on this website - https://www.railyatri.in(intercity-smartbus).While i was looking into the booked tickets in "MY BOOKINGS" menu, i clicked a button by mistake, which is not displayed properly on the website.The button is half-visible and also i did not get a warning message as to whether i would like to cancel ticket or not.The ticket was cancelled immediately and they deducted Rs 484, which is not fair enough.Please find the other details of transaction and improve the website display which may lead similar problems to other users.Also find the attached screenshot where the half-visible button with no label is shown.

Transaction details:

Order Id-2255480
Journey from Belgaum to Bangalore
Journey date:[protected]
Ticket No. 5412322-TS[protected]KCYI
PNR No. 5412322-TS[protected]KCYI
Total paid : 1480
Refund initiated: 1056
Bus name : Seabird Tourists

I booked bus ticktets on this website - https://www.railyatri.in(intercity-smartbus).While i was looking into the booked tickets in "MY BOOKINGS" menu, i clicked a button by mistake, which is not displayed properly on the website.The button is half-visible and also i did not get a warning message as to whether i would like to cancel ticket or not.The ticket was cancelled immediately and they deducted Rs 484, which is not fare enough.Please find the other details of transaction and improve the website display which may lead similar problems to other users.Also find the attached screenshot where the half-visible button with no label is shown.

Transaction details:

Order Id-2255480
Journey from Belgaumi to Bangalore
Journey date:[protected]
Ticket No. 5412322-TS[protected]KCYI
PNR No. 5412322-TS[protected]KCYI
Total paid : 1480
Refund initiated: 1056
Bus name : Seabird Tourists

I have booked food online of www.railyatri.in and order confirmed by railyatri.in with advance payment but food is not supplied in my coach when i reached to the ahmadnagar station i wait for food till train depart. Then again call to railyatri.in customer care regarding above matter he told me that they arrange food in next station. I agree then
Wait for food in next station. Again the company railyatri.in missed to supply food and just say sorry sir i refund the money. What i do for dinner time is 10pm mid night
. I was traveling with my family with 4years old chiled. I could not able to find the food. Need action on the same on top priority. Coch numberb4. Seat number-20. Train number -12850. Please find my order copy
My reservation no is[protected]
My contact no is [protected]

I had booked a ticket yesterday [protected]. After that i cancelled a ticket by mistake and called customer care to donot cancelled the ticket as i want to retain it but still this guys cancelled my ticket and deducted around 500 rs as a deduction charges and agent fee. This is a worst site to book ticket as customer care people also unexperienced. Request you to look into the matter or i will raise a complaint

I booked a ticket & duly cancelied. Pnr no-[protected]. Order id-1057033. But refund amount of rs.730.00 not yet received. Several times tried to contact agent but failed. Date of cancellation -07.10.2018. Please take appropriate action to return back the amount in my account or rail yatri cash wallet. This is most vital & urgent. Awaiting your valued instruction so that imay get refund amount.

Hi,
Last week i booked tickets from railyatri.in website and due to some reason i cancelled my ticket from shirdi to indore as i wanted to book for next day.

My order id is 649038 ticket number[protected]

As per the cancellation policy my refund should be processed and i should get my refund in 6-7 days but till now i haven't received my refund.
I have also emailed them but i am not getting any response. I want my refund as soon as possible.
Thanks

Today i paid an amount of rs 699.84 for tatkal train ticket booking of date 5th may, 2018 from bhopal to patna in train number 19321. My order i'd is 589840. But till now no message came from railyatri team about booking. I have tried many times by calling on a support team number [protected] to confirm whether the ticket booking has done or not but no response is coming from this number. The automatic computerized voice is only coming by saying that all agents are busy right now, please call again later. Kindly help me for this. That's my humble request. If tickets hasn't booked then kindly refund my money as soon as possible. My money is precious.

Actually i was booked railyatri bus ticket from kadapa to hyderabad 5th march 2018 in jagan travels, i recieved reference of debited amount ref no:igadassgh5
And bus booking id no:463552, but ticket not confirmed, due to jagan travels agent said you didn't any pnr number so they not agree to accept that ticket proofs so please,
I want to refund that money rs.457 rupees to my account,
Please support me.
Thank you

I was trying to bus ticket on 25 sep. 2017 at that time my money was debited but the ticket was not booked. I was payment using phone pe and phone pe told me that your merchant railyatri got payment successfully. Here i'm mentioned merchant order id number plz go through it 1) id243043 2) id242956 please check this two order id and initiate my money back

I have booked tatkal ticket and paid money to railyatri on 3rd sep and ticket not booked, however refund of 417 is not received yet.
When i dialed toll free nr of [protected], no response or immediately call disconnected and drop an email to rail yatri, they automatically closing the ticket and referring to contact above toll free nr.
Put a lot of effort to get my money back to my airtel wallet account.
My order nr is 144556 booked on 3rd sep.
Please reach out to me [protected] for further details.