Rainbow Hospital Complaints & Reviews

I visited rainbow children's hospital on Tuesday and paid the bill amount. They said amount is not received though it's deducted from my account. They asked me to pay the amount again stating that the amount I paid previously would be refunded in 48 hours. But till now no refund of amount even after waiting for 72 hours.

Harshita mishra got admitted past 5 days but her fever is not getting down and food parcel is not allowed for attendee…. If no one is there to cook then what should be eat

We are visited rainbow hospital in hydrabad on date 03/06/23 doctors prescribed some medication but on Sunday 9n date 04/03/23we give medication to my baby boy at evening we found some allergies on body i call emergency unfortunately doctor unavailable for 2 days after hours
Instead of new doctor assistance say that visit another hospital .
Careless attitude about patient by hospital.
All treatment related with nuro related.

I visited Rainbow hospital for Doctor's check up for kid on 13 Oct 2022 and at the entrance gate they issued one token which indicated the entry time. It almost take 10 min. to park my car in cellar and almost 2 hours took to complete Doctor check up and proving samples for further health investigation as suggested by Doctor. By the time, i complete and came to exit gate, they asked me to pay the parking fee. I said that i went for checkup and showed all the bills that i paid to hospital toward consulting and lab testing but they said it is free parking only for half an hour which is not at all reasonable time period. Just to park the car and move from the parking it will more than half hour.

I would like to know how they will collect the parking fee just for half and hour which is just not possible for any one to complete the doctor check up

My 2 year daughter is admitted in rainbow hospital marathalli. Yesterday nursing changed cannula and they did tight dressing which caused the baby crying and in comfortable whole day. at 11:30 pm we careful observed the reason as baby was crying as nurses infused medicine. The entire hand got swollen and the fluid was not flowing well. We called nurses and got the cannula changed again. Baby slept after they changed it. This is worst experience as a 2 year baby can’t tell what is happening with her. Please take necessary action. We have the photo as proof before and after dressing.

Monday August (22/08/2022) My son got a fever we are visited rainbow hospital 24/08/2022 we are showing my son to Dr chandrasherkar chaggappa he told us to do blood test we have done the the blood test on 25/08/2022 we got report at night same day we send to doctor Dr chandrasherkar chaggappa he told us to nothing to worry it is viral fever but in report it is clearly showing it is typhoid & my son symtoms also his fever is like 103, 104F & he had a stomach pain also doctor is not able find out after seeing the report also they have not started any antibiotic also & he was telling if fever is there till sunday 28/08/2022 will do liver test heart test full body test ...what a worst doctor ...my son had a high fever & stomach pain he was telling us to do full body test what a doctor ...we believe doctor is god but some doctor are devil this kind of doctor is not fit as doctor.

I visited hospital more then 5 times within 4 days because my son was getting high fever ...they were sponging body & giving the meftal syrup & sending back home...please you are running a hospital keep a good doctor. Monday August (22/08/2022) My son got a fever we are visited rainbow hospital 24/08/2022 we are showing my son to Dr chandrasherkar chaggappa he told us to do blood test we have done the the blood test on 25/08/2022 we got report at night same day we send to doctor Dr chandrasherkar chaggappa he told us to nothing to worry it is viral fever but in report it is clearly showing it is typhoid & my son symtoms also his fever is like 103, 104F & he had a stomach pain also doctor is not able find out after seeing the report also they have not started any antibiotic also & he was telling if fever is there till sunday 28/08/2022 will do liver test heart test full body test ...what a worst doctor ...my son had a high fever & stomach pain he was telling us to do full body test what a doctor ...we believe doctor is god but some doctor are devil this kind of doctor is not fit as doctor.

I visited hospital more then 5 times within 4 days because my son was getting high fever ...they were sponging body & giving the meftal syrup & sending back home...please you are running a hospital keep a good doctor.

I had paid and booked a video consultation appointlent at Rainbow Hospitals, Banerghatta for today 1PM and was confirmed that some representative will get in touch to arrange the video consultation between 1 - 1:30 PM. But no one called there is no direct number to reach the hodpital. I called the main office 3 times, waited for 30 mins each time and everytime they said someone will get back in 10 mins or 30 mins. But still no one called. I have paid 850 rs and yet haven't received the consultation. No one is helping

I had visited the hospital and met Dr. Shetty on Saturday 30th July and he had given medicine and told me to follow up on 3rd if my daughter was not better.

When I called on 3rd I asked for online appointment as my whole family was unwell. I was told it would be arranged and i would get a call back. I followed up but then I was told the doctor left as he had an emergency.

I completely understood but i wanted an appointment the next day, I was told it would be arranged. However when I called 5-6 times the next day I was told i had completed my 5 days and I have to pay again.

This is a scam and just a ploy from hospital to make people pay again for follow up. The doctor was not available so i should have been given an alternative appointment or i should have been accomodated with another doctor. This is a scam and the call center is a joke.

Patient name is A. Tarun( 29/5/22 )he is admitted in rainbow children's hospital he was discharged on (31/5/22) 30/5/22 on this day eg test has Done the report is missing till now they didn't given the report Dr. Name is Abhishek Ravindra jai in l. b Nagar branch My son is suffering from (seizure)taking treatment i want report pls help🙏

Team,

Rainbow hospitals have lost the reports and they are not able to share the report either online or offline. Because of the delay in reports infection has become severe and lead to surgery with estimation of 2 lakhs. Please penalise the hospital for negligence and give us the justice....

Pathetic surgery done by doctor. Still its 3 months not recovered. At the operated place still swelling is coming and going . And Pain for every 20 days its swelling heavily. Feeling the same hardness till now what i had before surgery.

Suffering from last 3 months with this.

Note to all the doctors :

If patient comes to you with a problem, if you are not the preferred doctor for that problem, please refer to correct surgeons or doctors .

Dont do blindly all the surgeries by a single specialist 🙏🏻🙏🏻🙏🏻🙏🏻

If the problem will be recovered by medicine please suggest medicine first, dont suggest surgeries immediately 🙏🏻🙏🏻🙏🏻🙏🏻

We had video consultation since my daughter tested positive. Even after 5 hours we did not receive prescription from doctors. This is hydernagar branch, Hyderabad

After we called twice at night 1.30 and them confirming that a specialist pediatrics doctor would be available we didn't find a specialist doctor and whoever named doctor madhav was there hardly even knew the medicines which I was asking.
He tried to do ultrasound just for money.

Very poor.
Government hospital would be far far better compared to Rainbow children's hospital. Came here to treat cold, but ended up treating my baby, for their mistake.

1) Delay by receptionist (he went for dinner) by 45 mins for admission
2) since cold, two months baby was not taking his regular feed. They didn't see the old records of his weight gain, taken thrice within a week. He peed five times on that day, but they didn't ask anything about the feed count. He was active and smiling during admission. We told not to put IV, until if it is mandatory. They directly insisted for IV, without listening to our words. Nurse took nearly half an hour for inserting IV, he was screaming continuously until they complete their activity, but they didn't allow us to see him. I don't really feel the IV is mandatory to treat cold for an active, feed taking, weight gaining, smiling, popping and peeping 70 days baby.
3) they started drips at 1130pm and in the morning baby's hand was like fully blown balloon. We identified and requested to remove the IV. When it was removed we were shocked to see this hand got a big crack. His skin got maxed out and busted at inner elbow joints.
4) After arguing with doctor they told it was an unfortunate event. Due to their lack of knowledge and ignorance, my baby is suffering the pain now. Me and my wife were holding his hand upwards for 7 hours continuously, to reduce the swelling.
5) Doctor advised nurse to put the ointment immediately to heal the crack. But it was delayed nearly an hour. When we enquire, we came to know that hospital pharmacy is not having the medicine and they arranging from outside. Never expected this from a children's speciality hospital.
6) Calling bell near the bed was turned off for more than an hour, noted that both the days during my stay. Never ever seen such thing in any of the hospital. How can someone seek help, if there is an emergency?

By mistake, if you admit anyone in this hospital, please don't leave the patient alone. In case of emergency, patient can't use the calling bell for help.

Nobody is responsible, all just pointing others for their mistake. Because of their ignorance and lack of knowledge, my two months bday is suffering a lot now. For treating any of the issue, please go elsewhere in this world, but not to Rainbow children's hospital.

Very worst experience with their hospitality and treatment. I'm treating his hands, instead of his actual cold issue.

After fighting with all their staffs, nurses, doctors and management team; they showed their kind heart and mercy and reduced three thousand rupees from total bill amount, to compensate their mistake. Whatever mistake they do, their only moto is to make money out of it.

Please please stay away from this hospital to save your kids.

I have paid for online video consultation for my mom as she was unable to go to the hospital. It was her follow up visit. The doctor was not available at the given time and I had to wait for an hour online and when I called customer care to check, they said she was in an emergency. Hence I patiently waited for one more hour before I got a call. The doctor's assistant called and said I'm connecting to the doctor right away even when I said...

I came in for vacinnation on 7 Sep 2021 and it's been 4 days and I have not received the vaccination certificate. The status of my vaccination still shows as registered. The hospital did not provide the certificate and their reception and customer service is not responding

Delay in processing of lab reports for extraction of weekly fee and playing the cheap tricks by hospital staff with out proper intimation or support to patients

I would like to bring this to your attention towards how one of your
Sr. Dr Jayanth Sundar Sampath has behaved in utmost unprofessional
manner and at the end denied treatment for my Son. The Episode started
today at your Rainbow Hospital Marathahalli where I had an
appointment at 2:30PM.

The Chamber outside where Dr was consulting was provided with 6
chairs. When we reached the hospital, all...

Dear Sir/Madam
We had an appointment for MRI at 10.00 am this morning in TENET, but there was delay in communication between rainbow staff and tenet diagnostic, due to which patient was not performed
two hours is lost at TENET . Day is gone beside have a mental disturbance
We have to face commercial loss for another extra day charged 16000 INR
The test has been going on for 2 days unable to get a slot in TENET, such a big reputed hospital like RaInbow relying on unprofessional non cooperative staff of TENET
I would request not to charge for extra one day for this, there is serious gap in process and procedure you are following in the hospital

Thanks and look forward to your cooperation

My son, Saathvik Adabala (UHID : CUV-97677) was admitted in Rainbow Hospital, Vijayawada on 16.10.2020 due to respiratory distress. Before admission, I tried to explain my financial condition to Dr.Ramprasad but he didn’t listen to me and he told me seriously by showing his index finger that don’t talk to me about your financial problems. I was helpless so I accepted for admission. After all examinations, in very first counseling with Dr.Ramprasad, Doctor said that your baby has a milk reflux problem and he needed to get Gastrostomy/Fundoplication surgery . Again I told him that sir we are extremely poor so please do any alternative treatment with low cost. He said No.

Then I told him that OK sir, we will accept for surgery but please assure me that there will be no complications after surgery. He said that there will be no complications after surgery and everything will be fine. Then surgery was performed. My son was just 2 months old with 1.5 kg weight at the time of surgery. Immediately after surgery, he got seizures 5 times continuously. My baby was there in NICU for almost a couple of weeks. Then he was discharged. I have taken my son many times from my village(Eastgodavari) to Rainbow Vijayawada for G-Tube leakage and other problems like weight gain issues. My son did not gain weight for 2 months after surgery. So far, my son has been admitted to the same hospital 4 times. I spent more than 7.5 Lakhs on him in Rainbow Hospital (Vijayawada).

Again my son was admitted on 06.02.2021 due to respiratory distress. After giving so many antibiotics and other injections to him for 3 days, his blood was examined. The result was PCP Pneumonia with failure to thrive. Then we had counseling with Dr.Ramprasad. In that counseling, he said that “your baby has primary immunodeficiency” because a person who has immunodeficiency can only get this PCP Pneumonia. So, your son can not survive and you can take your son to any government hospital or to home. And he also told me that “if you spend more money without thinking, then I will treat him but no guarantee”.

My questions to Rainbow Hospital are ;

Before surgery, Doctor had done so many tests including Brain scan, blood tests, ultrasounds, Milk scan and many more.

1. Why didn't the Doctor do a test for Primary Immunodeficiency before surgery. Because my baby is a preterm baby and a preterm baby has more chances for Immunodeficiency. Without examining his immunity, why did he perform surgery on my baby?

2. Why did my son get many problems like seizures and no weight gain after surgery when doctor Ramprasad assured us that there would be no complications after surgery?

Even after I explained my financial condition, Dr.Ramprasad did so, it was too bad. We got irritated by his words and prolonging treatment.

My baby is taking his last breaths. We lost money and we are losing our baby. We want justice.

Billing department not given bill breakup details

Instead o[censored]sing sirenj to take blood, they just pierced a needle and was pressing the hand of my 1year old baby to take blood to test... Almost 20min they were trying to take blood without any expertise and my baby was crying continuously.. Worst experience i ever had in a hospital... Staff doesn't even know to treat a baby.

I met with front desk employee name vina marathalli rainbow and she is introducing herself as head of this hospital. She is very rude and arrogant lady. When i asked her to meet her supervisor to raise a complaint she is saying no one is senior above her and she is all in all. Is it a private hospital? Why are we paying this much.. Is it due to this type of bahaviour.. We did not expect this type of behaviour from medical employees.. Your employees do not care to the patients.. They have not been taught behaviour management..

We visited hospital to meet neurologist in bangalore marathali. The doctor was more marketting rather doctor, her name is. Dr agnes mathew. She was more interested to refer her to development pediatrician in the hospital. She also suggested blood test report wherein basic blood group was missing, report was not uploaded in portal and when i called several times to hospital they were unprofessional and did not send me the report at one go...

I admitted my 11 yr son in rainbow on my friends recommendation!!

But my experience was very much horrible.. First thing - they asked me about insurance cover - and then story started

They tested lot many parameters which was not even required.. But answer from experts are - 'dont worry u are insured' and company will pay for these tests..

For small infection they have tested stomach, chest, liver and kidney - just because i am insured.

Good they they have started with low level antibiotic and moved to higher dosage - :) but it took 5-6 days to get some visible effect - : (

* worst antisocial experience is : very expensive antibiotic which need only part dosage are simply thrown away by staff and next time they are using new bottle.. When we inquired about this and ask them to use same bottle next time - "why u are throwing that bottle where as half of the medicine is still there" - staff simply responded - you are insured so don't worry, insurance comany will pay full money.. - i asked them to use it for someone if possible but... No one answered.. : (
* insurance companies needs to take this review very seriously. I think they have weasted 5-8 k medicine minimum.

# such a expensive hospitable fees is 10k per day approx.. - i paid 100 k for 9 days.. - all nurses are learner, on every mistake they were simply saying - "we are sorry - we are new" no experienced nurses or mox 1 or 2 on floor (Bed count 30 to 40). When i started complaining, manager nurse came and said "you could have come to us" expecting i know their staff personally :)

Their prices of plastic equipment are much more higher than market (Checked on net) which is not insured, and billing department says - only this much money you have to give, rest is covered in insurance.

They are least bothered about their mistakes - when junior nurses except mistakes like injected iv was wrong and it causes to out immediately and my son's hand swelled in 2 hours time, when i complaint they started arguing that we have years of experience of doing same.. (Unfortunately parents are in tension of their kids and they are not keep on fighting, instead they ignore it - and i did the same)

But dear parents, i will never suggest you to go in such hospitable - where money is important then pentien.

Dr. Chaitanya cheeti.. About this rude doctor after spending money like hell she doesn't even listen to patients problem.. Humiliates them like hell.. With no respect at all.. Such a rude and dominant doctor that i have ever come through and total waste for her profession after a long wait of 5 hours.. Yesterday we went for consultation along with my mother.. She used all bad words she could use and humiliated us along with my mother. She spoke bad about other doctors which i said i have seen already and she literally in her words wanted to prove that we r nothing before her.. And not even listening to complaint of which i went for..

Sir, On 23rd July at 6:45 PM, my wife got admitted to Rainbow hospital in Banjara hills. She delivered a baby at 7:06 PM and it was a normal delivery. As everything was normal, the doctor advised to take a discharge the next day, i.e. 24th July. To get the discharge, I went down to settle the bill. Here are some facts as narrated by Mr. Siva from Rainbow. 1. Offered two days package which amounted to Rs 60 thousand. 2. Even if...

im visiting this hsptl since 6 yrs as my son was admited tested dengue.it was gud before 2 years when it was in old building,now its situation is miserable.specially dr farhan shaik is very rude n his

behaviour is pathetic, one week b4 i visited him,i took apntment bt he was late for more than one hour,so i registered complaint which i think the receptionist has shown him,when we entered inside he was very angry and rude to us,we were shocked by his behaviour,he was behaving like a govt hsptl dr.so he recomended two test for my son,as i had no time in the mrng i went to madhapur rainbow hsptl to show the report aftr three days.receptionist took my reports inside bt dr,even nt bothered to cal in and sugest sumthng he just told to receptionist to show to dr.harish.he might have caled me in and spoken wats is the prblm why he is refering to dr.harish,i was very disapointed by his behavious and decided nt to visit him anymore.i request dr,kancharla to luk into this mater and take it seriously in the interest of hosptl and its services.if this wil continue for sum time then i dont have any doubts that no body wil prefer to cum to this hsptl if dr.like faran shaik are there.i think that receptionist didnt submit my registered complaint to the administration officer.
dinesh chauhan
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