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Rdklu.com Complaints & Reviews

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kradluos
Oct 10, 2023
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Refuse to refund

I'm a 5XL user. I noticed Rdklu has cool designs so I was happy to see the options and order cloths worth 6000+ INR on 6xl dresses and 1 5xl on August 28, 2023. There was no sign of confirmation nothing and after sending several emails they responded they are looking into it. I had to leave to overseas trip on September 17 early morning and I send numerous emails asking for dispatching details. After 16 days of delay in shipment they responded...
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Rikil Shah
Apr 27, 2023
Oct 10, 2023
This thread was updated on Oct 10, 2023
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Late Delivery, No response on Customer Care

I ordered some clothes on 18 April 2023. As per their policy, items should ship in around 5-6 days. I emailed them on 26th April regarding delivery status. No response. I again emailed them on 28th April. No response.

I called them on Customer care number. No response.
I messaged them on WhatsApp. No response.
DM'ed them on FB and Insta. No response.

Now, How should I know about status of my order?...
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I ordered 2 product from rdklu website.
The colour of product in website and the colour of product I got was different. And when I asked then to return the product they refuse to r3turn the product and they won't even respond to return request. So eventually I have to lose my money....
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Bhawnaclumsy
from Faridabad, Haryana
Jul 23, 2022
Oct 10, 2023
This thread was updated on Oct 10, 2023
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Denying refund

Address:3A/WH-31, NIT Faridabad
Website:Rdklu.com

I ordered 2 T-shirts from this website 10 days back and received it yesterday 22.07.2022, I did not like the product so I wanted a refund but these people are denying refund even it’s mentioned on website that we can return or refund it if its under 10 days policy I am attaching the screenshot for the same, and now they are asking for exchange only which will again take 10-15 days it’s totally a harassment.. I want my refund....
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pratyoosh ghildiyal
from Delhi, Delhi
Sep 19, 2022
This thread was updated on Sep 19, 2022
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charging unnecessary courier fee for exchange

Address:New Delhi, Delhi, 110002

I ordered a couple of sandos from this website and was not satisfied with the material quality. After contacting customer care, i got to know that they only accept exchanges. So i got a new set of merchandise in exchange (After 10 days).

Again the same thing happened. The merchandise looked a little different on website and the material was polyester based. Also, the fitting was not that great. First, the company denied a...
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