Riya Travels
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Riya Travels Complaints & Reviews

A
ashishag75
from Delhi, Delhi
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refund issue still not resolved

Address:M/1, Leela Business Park, Andheri-Kurla Road, Andheri East, Mumbai, Maharashtra 400059, Mumbai City, Maharashtra
Website:www.riya.travel

I had booked an airline ticket from del to fra on 09 april and then subsequently cancelled it. They debited rs. 24021 from my account for the ticket, after countless reminders to the airlines - ukraine international airlines i got a refund of only rs. 1500. The airline has clearly sent the following message to me:
According to the rules, the fare amount of your ticket[protected] agarwal/ashish is refundable with charge 150 eur....
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weneedzubin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding money or rerouting ticket

Address:Mumbai Suburban, Maharashtra

I was booking air tickets from Mumbai to Lucknow for my family through Explocity. Explocity redirected me to the Riya travels website which repeatedly kept on crashing. I finally managed to book my tickets but because the website kept crashing so often, the date gets moved to some random computer generated one which is not the date I wanted to travel on. I called up the Riya guys immediately and even explained the situation but they would...
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