Samrat Travels Chinsurah
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Samrat Travels Chinsurah Complaints & Reviews

S
Sdutta@123
from Baghdogra, West Bengal
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complaint regarding the service of tourism

Address:712101

This is not just for information but to warn all the people that samrat travels (Phulpukur, chinsurah) is basically a fraud, irresponsible and totally mismanaged sub-agency. The tour managers are callous and keep on bluffing. The instance created by shibendu mallick-tour manager, kinnaur on 26.09.17 is given as follows - we were given the written schedule of sangla, kalpa, kinnaur tour where we were supposed to reach sangla on 30.09.17. We...
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indrojoyee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitments

Address:Hooghly, West Bengal

I Dr. Indranil Banerjee had travelled with M/S Samrat Travels of Phulpukur Chinsurah in the month of October,2010 to Bhutan with my wife and 2 year old kid. It was a horroble trip and would like to explain the whole misery in detail so that the authorities can take the necessary actions. Firstly, we were charged Rs.9000/- per head and Rs.4000/- was charged for my kid for whom they had committed to give special fooding and special care. As...
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