Samsung / Mobile Complaints & Reviews
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
FREQUENT COMPLAINT IN HARDWARE FAILURE
Address: | North West Delhi, Delhi |
RESPECTED SIR/ MADAM
I HAVE PURCHASE A" SAMSUNG GLAXY YOUNG FROM VAISHNO ELECTRONICS (P) LTD. THERE WAS ATECHNICAL / HARDWARE PROBLEM FOR WHICH I HAVE LODGE 2 TIMES COMPLAIN TO THE SERVICE CENTER BUT THEY ARE NOT GIVING ANY POSITIVE RESPONSE TO MY PROBLEM. DATE OF COMPLAIN IS MENTION BELOW SERIALLY:
13/10/2012
24/04/2013
THE MODEL OF SAMSUNG MOB IS GT- S5360 SAMSUNG GALAXY YOUNG
THE ...
I HAVE PURCHASE A" SAMSUNG GLAXY YOUNG FROM VAISHNO ELECTRONICS (P) LTD. THERE WAS ATECHNICAL / HARDWARE PROBLEM FOR WHICH I HAVE LODGE 2 TIMES COMPLAIN TO THE SERVICE CENTER BUT THEY ARE NOT GIVING ANY POSITIVE RESPONSE TO MY PROBLEM. DATE OF COMPLAIN IS MENTION BELOW SERIALLY:
13/10/2012
24/04/2013
THE MODEL OF SAMSUNG MOB IS GT- S5360 SAMSUNG GALAXY YOUNG
THE ...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
service delay
Address: | South Delhi, Delhi |
I had given my mobile handset samsung fit S5670 for repair to a company called V-Care from which i had purchased a warranty
at the time of purchase the job sheet no.is 7999 dt.9th Aug. they had promised me 7 to 15 working days but it has already been about 40 days now whenever i ask them about the phone they say it has been in samsung service centre and we don't know how much more time will it take.It has been really unprofessional...
at the time of purchase the job sheet no.is 7999 dt.9th Aug. they had promised me 7 to 15 working days but it has already been about 40 days now whenever i ask them about the phone they say it has been in samsung service centre and we don't know how much more time will it take.It has been really unprofessional...
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Address: | Ranchi, Jharkhand |
Hi
This is the Second time I am writing a complain against my Samsung I 589. Last time the set was under maintenance in Gaya for fixing up the Mic. I received the Hand set 1st week of July. Yesterday on 18th of July the Mobile again started giving problem. The Touch Screen function suddenly stopped working. This was a situation I cannot explain how offended on feels when he cannot either Attend a call nor Reject a call. More...
This is the Second time I am writing a complain against my Samsung I 589. Last time the set was under maintenance in Gaya for fixing up the Mic. I received the Hand set 1st week of July. Yesterday on 18th of July the Mobile again started giving problem. The Touch Screen function suddenly stopped working. This was a situation I cannot explain how offended on feels when he cannot either Attend a call nor Reject a call. More...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Working stopped
Address: | Delhi |
April 25, 2012
Dear Sir,
I bought a Samsung mobile MODEL: C-3312, SL. NO. RV1C166SYYK, IME/RSN NO.: [protected] from M/s. SPICE Hot Spot, Store No. 73, Gaffar Market, Karol Bagh, New Delhi, Vide INV No.[protected] dated 5.3.2012. After using 3-4 days it went out of order, the Mobile set was shown to them for its rectification/modification. The phone was accordingly readjusted and it started working.br...
Dear Sir,
I bought a Samsung mobile MODEL: C-3312, SL. NO. RV1C166SYYK, IME/RSN NO.: [protected] from M/s. SPICE Hot Spot, Store No. 73, Gaffar Market, Karol Bagh, New Delhi, Vide INV No.[protected] dated 5.3.2012. After using 3-4 days it went out of order, the Mobile set was shown to them for its rectification/modification. The phone was accordingly readjusted and it started working.br...
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Address: | Khordha, Odisha |
hi,
i got a SAMSUNG SGH E250 mobile phone few months back. started giving problems: used to restart or turn off whenever making a call. at 1st no one attended me for 1 hr then they told me that my phone does not come under their warrenty list whereas it was just 3-4 months old. even after showing the bill it took me another 2 hrs to convince them. then it took them 8-10 days days just for software loading. again after few months i...
i got a SAMSUNG SGH E250 mobile phone few months back. started giving problems: used to restart or turn off whenever making a call. at 1st no one attended me for 1 hr then they told me that my phone does not come under their warrenty list whereas it was just 3-4 months old. even after showing the bill it took me another 2 hrs to convince them. then it took them 8-10 days days just for software loading. again after few months i...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
against customer service(R K mobile service)
Address: | Dehradun, Uttarakhand |
I am here to complain you about your poor customer service provided by samsung india electronics pt. ltd.(R k mobile service ) . My mobile (GTB3210) was gone under observation for 10 dys to remove the problem regarding hanging on the given service centre mother board was exchanged but the jack slot for headphones were damaged in disperetly. i called them again but 2 weeks are being crossed and no step is being taken by your service centre...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
money refund
Address: | Tiruchirappalli, Tamil Nadu |
I am m.shaik kaleel,
07/12/2009 i am purchasable Samsung 2100 mobile phone rs=3990-/- from cell mall shop, invoice no= 04. mobile phone 01/07/2010 to hanging problem so i am sarander to my mobile phone 24/07/2010, Samsung service center, VISHNU ELECTRONICS FROM TRICHY, Samsung company don't refund to money till date.
12/64,anna street,M.K.Kottai,trichy-620011.
[protected]
[protected]...
07/12/2009 i am purchasable Samsung 2100 mobile phone rs=3990-/- from cell mall shop, invoice no= 04. mobile phone 01/07/2010 to hanging problem so i am sarander to my mobile phone 24/07/2010, Samsung service center, VISHNU ELECTRONICS FROM TRICHY, Samsung company don't refund to money till date.
12/64,anna street,M.K.Kottai,trichy-620011.
[protected]
[protected]...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
not replaced/ repair
Address: | Gwalior, Madhya Pradesh |
I bought a samsung mobile GT-7320 on dt 23-04-10 in Gwalior MP. After 2 month set get hang problem, I complaint in service centre and they repair set and give back to me , but problem is still there. I again complaint and set give to service centre on 28-09-10 but till today i.e.24-10-10 my set neither repair nor replaced.What can i do?
samsung service centre no [protected].
my add- ajay sharma
355 jiwaji nagar...
samsung service centre no [protected].
my add- ajay sharma
355 jiwaji nagar...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
negligence of service regarding keypad change within warranty period
Address: | West Bengal |
I have purchased a mobile set of samsung(Model no-F309) on 27.06.09.Now I am facing keypad problem from may-10.So I submitted the phone on 26.05.10 at Karuna Management Services pvt. ltd.(authorised Samsung Service Centre,Meridian Plaza I 207, C R avenue, 2-nd flr. Kolkata-700006.At the time of submitting the phone they are claim money for changing the keypad within warranty period,i accecpt it but till they have unable to change the keypad.So...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
need suggestion
Address: | Mumbai City, Maharashtra |
Dear Sir/Madam,
I brought J770I GSM mobile phone on 03/06/2009 from MOBILE KINGDOM,Shop No-03, BSEL Tech Park, Plot No 39/5 & 39/5A, Opposite Vashi Railway Station, Mumbai by paying Rs. 5000. It is slide phone.
One year warranty is provided.
Phone got display problem. While i except call it get switch off, after that phone is not working. I have submitted mobile to Vashi Services. Explained about problem....
I brought J770I GSM mobile phone on 03/06/2009 from MOBILE KINGDOM,Shop No-03, BSEL Tech Park, Plot No 39/5 & 39/5A, Opposite Vashi Railway Station, Mumbai by paying Rs. 5000. It is slide phone.
One year warranty is provided.
Phone got display problem. While i except call it get switch off, after that phone is not working. I have submitted mobile to Vashi Services. Explained about problem....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Handset blinking while charging & not able to charge the battery
Model- SCH-B259 ,Sl. No.-A10000015B9C84 ,Date of Purchase-08/06/2009.
For the above problem I submitted my mobile at samsung service centre (NUTEK D-24,DANISH,JSR.)on 17/11/09 but till date they are not able to make my mobile ok.I have purchased the mobile with TATA INDICOM CDMA SIM for spacial offer i.e. 1200 minute talk time free for 6 months (200min/month).Due to my moblie problem I could not able avail my offer.Samsung service...
For the above problem I submitted my mobile at samsung service centre (NUTEK D-24,DANISH,JSR.)on 17/11/09 but till date they are not able to make my mobile ok.I have purchased the mobile with TATA INDICOM CDMA SIM for spacial offer i.e. 1200 minute talk time free for 6 months (200min/month).Due to my moblie problem I could not able avail my offer.Samsung service...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Over Temperature while Charging the Mobile
On 6th May 09, We had purchased a Samsung Mobile Handset having Sr. Nos.[protected] [protected] (Model E1410) from Spice Retail Ltd, 14th Chander Lok Enclave, Pitampura, New Delhi, which is under warranty for one year.
Just After 15th days, it started showing message "Temporature Over" while charging the mobile, and then goes off. Reason being we are unable to use the set, as it has nil battery backup.
br...
Just After 15th days, it started showing message "Temporature Over" while charging the mobile, and then goes off. Reason being we are unable to use the set, as it has nil battery backup.
br...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
RESPONSIBLE SERVICE AT AHMEDABAD SERVICE CENTER
I had purchase Samsung Guru-100 model SGH-B100 in August, 2008. Mobile had been hanged freqently so, I had put my mobile for Problem solving at SAHIL TECHNO SERVICES, 1st Floor, Kalapurnam, Nr. Muncipal Market, C.G. Road, Ahmedabad - 3 times from the date of purchase. As there was 9 month elapsed from purchase of mobile my mobile stay at services center more than 3 months. The problem still not solved by services center. I had last put my...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Samsung authorized service centre returned the mobile set without repair.
I have purchased a Mobile phone of samsung (SGH E251) on 22-oct-2008. From[protected] i am facing a problem of Blank screen after short intervals. Since it is under the warranty of 1 year i had taken it to Samsung authorised service center. After checking the mobile the service center engineer told me that there is cable which connects the screen to board having fault. It needs a replacement. I hand over the mobile there. But after a week...
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model no. B210
purchase date - 07/09/2008
dealer - mahavir agencies chakan tal- khed dist- pune
problem- automatic switch off & never gets on again
details- i have purchase samsung make above mentioned model no. handset on mentioned date but after few days. it automatically switch off & after trying along period it doesn't on. it all happens on 15/10/2008 . i have purchase it by considering a branded...
purchase date - 07/09/2008
dealer - mahavir agencies chakan tal- khed dist- pune
problem- automatic switch off & never gets on again
details- i have purchase samsung make above mentioned model no. handset on mentioned date but after few days. it automatically switch off & after trying along period it doesn't on. it all happens on 15/10/2008 . i have purchase it by considering a branded...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
- Mobile Not Recd Expected Date Over and the mobile was under warranty
I am kanwal from Mohali, Punjab, India. I purchased a Samsung J600 Mobile Phone on 25/10/2007 from G D Electronics, 151, sec-35 D, Chandigarh for Rs. 6000/-. I was told about one year warranty. I had submitted my mobile at Samsung Service Station at Sector 41 on 30th June 08 and expected date of handset return is 06-July-07 but Samsung Service Station people said mobile has been sent to Delhi for Repair but the Board is out of stock please...
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Samsung / Mobile Recent Comments
- Replace My Handset
Hi This is the Second time I am writing...2 - RESPONSIBLE SERVICE AT AHMEDABAD SERVICE CENTER
I had purchase Samsung Guru-100 model SGH-B100...10 - FREQUENT COMPLAINT IN HARDWARE FAILURE
RESPECTED SIR/ MADAM I HAVE PURCHASE A\"...5 - bad products
hi, i got a SAMSUNG SGH E250 mobile phone...1 - Working stopped
April 25, 2012 Dear Sir, I bought...1