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Sastiticket.com Complaints & Reviews

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Snigdha Roybarman
Feb 23, 2019
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Website: sastiticket.com

I have a booked a ticket from guwahati to kolkata through sastiticket.com.

Unfortunately the flight was cancelled by the airline (Jet airways) itself. My flight was scheduled on 11 february 2019 and the flight number was jet airways, 9w-676. Booking reference number: prl07eoo6mv

Since the flight was cancelled by the airline, i am eligible for full refund of the ticket. I have also confirmed this with the airline office.
I sent an email to sastiticket guys and also called them for hours. However, i did not hear back from them and didn't get my refund back.

I have started to think this website is fraud. If i don't get my refund money back, i won't hesitate to take a legal action.
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    swapy1011
    from Rajkot, Gujarat
    Feb 20, 2019
    Resolved
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    Resolved

    Hey the site is completley fraud. Dont ever try to book any of service from sastitcket now can anyone tell me how to resolve from the site. Thier number is not active. Does anyone have thier number
    I have paid via upi id
    Date=20th feb 2019
    I have booked my flight from ahmedabad to banglore on 20th feb 2019 for 4th april 2019

    Here are the upi id from the sastitcket
    Sastiticket. [protected]@hdfcbank

    They are com[letely fake
    Feb 26, 2019
    Complaint marked as Resolved 
    hey sastitcket are good i have recieved my refund in bank account within 7 days i have recieved today
    I have been trying to contact with sastiticket customer care to make changes in my booking.
    They don't pick up calls, they don't reply to emails.
    Total scam.
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      M
      ManjuElezabeth
      from Chennai, Tamil Nadu
      Sep 28, 2018
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      Website: www.sastiticket.com

      I had booked two tickets using this website sastiticket.com.
      I wanted to cancel the tickets due to some personal issues, website does not have much information and when called customer service no one is answering properly to my question so tried cancelling the ticket from their website itself. There customer care service is utter disaster and total fraud.

      While booking on the site it was written refundable but at the time of cancellation when i asked for refundable amount they are just returning 1% of total amount though it is more than 3 days left from travel date. This one is total fraud. I have never experienced this issue from any other sites. My booking status is now cancelled and am yet to receive refund amount.

      Following are my ticket details.

      Merchant website : sastiticket.com

      Merchant reference number : prl06z9d20j

      Amount : 7962.00

      Customer name : ranju p kuriakose
      Customer email : [protected]@gmail.com

      Date :

      Cochin to delhi on 30th sep
      Delhi to cochin on 7th oct

      Ticket booked on 25th sep and cancellation requested on 26th sep

      This site should get banned so no other consumers get cheated by them.

      Thanks and regards,
      Manju
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        B
        Bhargavi Benna
        from Hyderabad, Telangana
        May 25, 2018
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        Tried booking a ticket from visakhapatnam to hyderabad for 3 passengers on 4th of march through sastiticket. Payment of inr 10736/- got deducted from my bank but ticket was not booked.

        Transaction id: [protected]
        Date of travel : 6th march 2018
        From: visakhapatnam
        To: hyderabad
        Airline: spicejet

        It's been 2.7 months!! 82 days to be precise! The team confirmed that the refund would be made within 7-10 business days!! The toll free number is of no use.
        +1 photos
        Sir
        i booked four flight tickets today but didnt received the confirmation mail or message yet.

        I need your help.

        Thankyou.
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          V
          venkateswar rao karumuri
          from Noida, Uttar Pradesh
          Apr 23, 2018
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          Address: New Delhi, Delhi, 110016
          Website: www.sastiticket.com

          Sasti ticket : fraud

          I venkateswar rao on urgent basis booked a ticket from delhi to mnl (Philippines) today on 23rd april, 2018. My travel date is on 24th april 3: 30am. Sasti ticket deducted 35, 200 rs from my icici debit card and messaged me that the ticket is not confirmed from the airlines.

          I have to travel with my group of 15 members from thai airways. I don't have the cash also in the debit card and not able to deposit the money in the evening at bank too.

          I called them and explained my situation, they should adjust some other ticket or they should refund the money to me, so that i can book my ticket from others, instead of that they told to wait for 7 working days.

          This "sastiticket" website is so cheap as it name.
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            A
            ankita1588K
            from Mumbai, Maharashtra
            Mar 1, 2018
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            Website: www.sastiticket.com

            I had booked two tickets using this (Third class) website sastiticket.com.
            I wanted to cancel the tickets due to some personal problems, but no one is answering their so called customer care number also other contact number is out of service.

            Once they picked my call, i had told them about cancellation the phone got disconnected and since then my call was never ever picked up again.

            While booking on the site it was written refundable but at the time of cancellation when i asked for refundable amount they are just returning 2% of total amount. This one is total fraud. One should clearly write what would be the cancellation charges and should not misguide consumers.

            On top of it when i requested them to cancel the ticket the phone was disconnected.

            Following are my ticket details.

            Merchant website : sastiticket.com
            Date :[protected]:49:26

            Merchant reference number : prl05d91i4g_2411689_1_

            Amount : 15250.00

            Customer name : pearl international tours and travels ltd
            Customer email : [protected]@gmail.com

            Mumbai to deharadun return flight

            This site should get banned so no other consumers get cheated by them.

            Thanks and regards,
            Ankita
            Sir mara pnr no ki2x2x ticket cancal ho giga hai plase vistara na refind ke liye bola hai

            no refund, no ans from sastiticket customer care, non-working customer care no written on site - Comment #3708446 - Image #0
            no refund, no ans from sastiticket customer care, non-working customer care no written on site - Comment #3708446 - Image #1
            no refund, no ans from sastiticket customer care, non-working customer care no written on site - Comment #3708446 - Image #2
            Palse contact no
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              D
              Dr Rajvir Yadav
              from Delhi, Delhi
              Feb 5, 2018
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              Refund of ticket:
              Flight: air india, ai-498 dated 3rd feb my ticket number[protected]
              Route - rajkot to delhi
              I missed my flight due to one of your customer care member. I called him 2 days before to confirm baggage limit and that he insured me the flight time 7:35 pm, sat 03- february. No sms no email send to me regarding my flight neither you nor ai. I enquired next day ai flight from rajkot to delhi but it was ful. Because of this i faced lot of inconvenience and due to that i travelled by road upto ahmedabad and booked my ticket in indigo flight 6e 158 at 6.10 4th feb. I need refund otherwise i am going to complain about your service in customer service.
              You are charging exhorbitant fees for cancellation for flights that are yet 2 months away, which you may sell to other customers for even higher prices. Whoa highway robbery at its best. Wonder how far you may go.
              please share your reference no and contact details at [protected]@via.com
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                S
                Santhosh Varma
                from Guwahati, Assam
                Aug 11, 2017
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                Address: 400076
                Website: sastiticket.com

                I did the spice jet flight booking from mumbai to visakhapatnam. I paid the money and got the seat booked also. But now on the day of my journey my pnr is still in pending status. I was not allowed by airlines to board and i tried to call customer care of sastiticket.com. They did not lift the call anytime. I was really unhappy with their service and i want them to feel the pain by repaying money triple times.
                please share your reference no and contact details at [protected]@via.com
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                  M
                  moorthulus
                  Oct 2, 2016
                  Resolved
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                  Resolved

                  Paytm Order ID : [protected]
                  Ticket sold by : Sastiticket.com
                  Seller Reference # : PRL02KEV1CN
                  Thiruvananthapuram to Chennai,[protected]
                  0 stop(s) | Refundable | Economy
                  Air India AI - 264
                  TRV 13:15 MAA 14:40
                  Sun, 25 Sep 2016 1h 25m Sun, 25 Sep 2016
                  Thiruvananthapuram - Trivandrum Chennai - Chennai
                  International Airport International Airport
                  Terminal 2
                  Chennai to Thiruvananthapuram,[protected]
                  0 stop(s) | Refundable | Economy
                  Indigo 6E - 327
                  MAA 10:15 TRV 11:35
                  Wed, 28 Sep 2016 1h 20m Wed, 28 Sep 2016
                  Chennai - Chennai Thiruvananthapuram - Trivandrum
                  International Airport International Airport
                  Traveller & PNR Details
                  Thiruvananthapuram to Chennai
                  Passenger Name PNR Ticket Number
                  Mr VIJAYA KUMAR S HXMSC[protected]
                  Chennai to Thiruvananthapuram
                  Passenger Name PNR
                  Mr VIJAYA KUMAR S H64RWI
                  Fare Details
                  Total Base Fare Rs. 3101
                  Total Taxes & Fees Rs. 798
                  Total Convenience Fee Rs. 350
                  Total Rs. 4249
                  Oct 6, 2016
                  Complaint marked as Resolved 
                  Paytm Care To [email protected] 20 Sep at 10:38 AM Dear Customer, Greetings from Paytm.com ! Thank you, for contacting us. We would like to inform you that we have forwarded this issue to the concerned team. You can expect to hear back from us within 24 hrs with an update on this issue. For any future communication, please refer your ticket no. 07044848 and we would be glad to help you . We assure you, the best of our service. Regards, Paytm Care Team
                  Oct 02, 2016
                  Updated by moorthulus
                  refund promised by PAYTM customer care in 24 hours not received even after 10 days
                  Oct 06, 2016
                  Updated by moorthulus
                  ANY ACTION INITIATED ?
                  Please refund my air ticket cancelation money
                  ebs payment id 80204895
                  amount 9048
                  reference number prl04fsizv6
                  flight no indigo, 6e-991
                  pnr no qc3n8j
                  i request please provide my refund as soon as possible
                  thanks
                  khalid mujeeb
                  [protected]
                  [protected]@gmail.Com
                  Hi,

                  This is jebastin.. My contact number is [protected]. I have booked Chennai to Mumbai flight on Jan 5th 1.15 pm.. My reference number is PRL05D8AEEU. Airline PNR is SDOBZZ. ticket number is[protected].Ticket amount is 2705. Due to my work i called sasti customer care and asked to rescheduled my flight to Jan 6th mrg 6am from chennai to mumbai. they have send one link to pay the rescheduled amount of 2255 res along with Cart Booking Id- PRL05DF3R4P . due to my network issue i have paid in the last minute. my ticket was not rescheduled and its debited 2255 rps from my debit card. i called the customer care and asked the refund for the debited amount of 2255 rps with the transaction no of[protected]. they told me that the amount was not credited to them so they told me to check with my bank. i have checked with my bank it is debited and i have checked with my bank statement also the amount was debited. please refund my amount. This is cheating. No one is picking Customer care calls and I have mailed also no reply from ur side

                  regards,
                  Jebastin.R

                  Non refund of cancelled flight tickets booked thru PAYTM - Comment #2980361 - Image #0
                  Jebestin Anton's reply, Jan 22, 2018
                  Need a proper response from your side
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