Sendonlinecake.com Complaints & Reviews

Their communication was all over WhatsApp. They took full payment promising delivery in 1-2 days. It's the third day and no sign of any shipment. When called, they don't answer the call....

I had made payment of ₹499 for delivery of chocolates. But delivery never came. After several weeks of follow up in lack of proof of delivery i was assured a revert on the delivery status, and then again they stopped responding on whatsapp number [protected] Nobody answerers calls on the only number provided. Their email address [protected]@sendonlinecake.com provided on website bounces. However they are open to take new orders when contacted from a different numbers. Attached proof of payment. No proof of delivery has been produced still.

Ordered choc n cake with 1600. Didn’t deliver and no further reply. Please take action. They spoiled my birthday plans

My order ID 437366 was received 10 days after delivery date and fixed time delivery charges were not refunded.

There is zero customer support. No response to emails and phone calls go unanswered. No office address provided. This is a fake company.

Beware! This website makes a profit by charging 20-25% of transaction costs on fixed time express delivery charges but delivering via usual post/courier.

For example, normal delivery charges will only be Rs. 50 but they will charge Rs. 200 promising fixed time or VIP delivery which will never happen.