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Shadowfox Complaints & Reviews

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Vasantha H T
Nov 22, 2022
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Item lost during shipment

I have not received my product.
When checked the latest status it is showing shipment lost.It's been 22days the delivery date was showing +1 day everyday.
Even after reaching out to executive my issue haven't resolved.

Please look into this issue and deliver the product or please initiate the refund.

Order I'd : 164348
Tracking ID : SF[protected]PIC...
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shw123
Jun 10, 2022
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Delay in delivery of Product

Address:H.no.195 Infinity homes

My tracking no: SF[protected]FPL and it has not delivered yet. While tracking, I noted that it came to Gurgaon Haryana warehouse and after that again gone back to bilaspur instead of delivering to me. Kindly look into the matter and deliver as soon as possible....
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ShwethaDevaraj
May 11, 2022
May 13, 2022
This thread was updated on May 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery boy took money for prepaid order

Shadowfax rider[protected] PIN 1681 will deliver your OnlineShop order AWB SF[protected]ONI today. Attempt code 9666 Visit https://tracker.shadowfax.in

When I was in a call the delivery boy asked money for the order. I taught it's a COD and gave money, then once I saw the package it said prepaid. I called him twice he said I will come back and give money but he never came... he took 440rs money... please do the needful action....
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Sreeeeeee
Oct 28, 2021
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Wrong delivery

Address:Hebbal
Website:Shadowfox

Meeshow product shown as delivered in the website by Shadowfox, but not reached.
There is no customer care number to contact.very disappointed...
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