Shadowfox Complaints & Reviews

I have been facing delivery issues with Shadowfax for my Meesho orders. My actual delivery address is near Gate 2 of my university on Sardar Patel Road, but the delivery agents insist I collect my orders from Gate 3, which is 1.3 km away. Due to this, several orders have been automatically canceled. Other platforms like Flipkart, Amazon, and JioMart deliver products to my doorstep without any issues. Whenever I contact the delivery person, they disconnect the call or cancel the order. Additionally, I have one product for exchange and another for return, which have not been picked up for almost a month. The agents claim Gate 2 is outside their delivery zone, despite being assigned to my area. They have even asked me to take a bicycle and collect my order during college hours, which is highly inconvenient. Please look into this matter and provide a resolution. Below are the contact details of the delivery personnel: [protected], [protected], [protected]. Thank you.

I have not received my product.
When checked the latest status it is showing shipment lost.It's been 22days the delivery date was showing +1 day everyday.
Even after reaching out to executive my issue haven't resolved.

Please look into this issue and deliver the product or please initiate the refund.

Order I'd : 164348
Tracking ID : SF[protected]PIC

My tracking no: SF[protected]FPL and it has not delivered yet. While tracking, I noted that it came to Gurgaon Haryana warehouse and after that again gone back to bilaspur instead of delivering to me. Kindly look into the matter and deliver as soon as possible.

Shadowfax rider[protected] PIN 1681 will deliver your OnlineShop order AWB SF[protected]ONI today. Attempt code 9666 Visit https://tracker.shadowfax.in

When I was in a call the delivery boy asked money for the order. I taught it's a COD and gave money, then once I saw the package it said prepaid. I called him twice he said I will come back and give money but he never came... he took 440rs money... please do the needful action.

Meeshow product shown as delivered in the website by Shadowfox, but not reached.
There is no customer care number to contact.very disappointed