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Shadowfox Complaints & Reviews

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Vasantha H T
Nov 22, 2022
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I have not received my product.
When checked the latest status it is showing shipment lost.It's been 22days the delivery date was showing +1 day everyday.
Even after reaching out to executive my issue haven't resolved.

Please look into this issue and deliver the product or please initiate the refund.

Order I'd : 164348
Tracking ID : SF[protected]PIC
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    shw123
    Jun 10, 2022
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    Address: H.no.195 Infinity homes

    My tracking no: SF[protected]FPL and it has not delivered yet. While tracking, I noted that it came to Gurgaon Haryana warehouse and after that again gone back to bilaspur instead of delivering to me. Kindly look into the matter and deliver as soon as possible.
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      ShwethaDevaraj
      May 11, 2022
      Resolved
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      Resolved

      Shadowfax rider[protected] PIN 1681 will deliver your OnlineShop order AWB SF[protected]ONI today. Attempt code 9666 Visit https://tracker.shadowfax.in

      When I was in a call the delivery boy asked money for the order. I taught it's a COD and gave money, then once I saw the package it said prepaid. I called him twice he said I will come back and give money but he never came... he took 440rs money... please do the needful action.
      May 16, 2022
      Complaint marked as Resolved 
      They gave a call from customer care and made sure the amount is transferred back to my account... thank you
      Dear Swetha,

      Greetings from Shadowfax!

      We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution.

      Regards,
      Team Shadowfax
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        S
        Sreeeeeee
        Oct 28, 2021
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        Address: Hebbal
        Website: Shadowfox

        Meeshow product shown as delivered in the website by Shadowfox, but not reached.
        There is no customer care number to contact.very disappointed
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