Spice Complaints & Reviews

I purchased a mobile phone of spice model no: S585 from MUSIC MAHAL NEW MARKET BHOPAL M.P on 1st of January 2009.After 2 months several problem occurred they are:
1 hanging
2 auto shut down
3 not able to read Sim card and memory card
4 blank screen
so to resolve these problems i submitted my cell phone to TRISHA ENTERPRISES spice mobile care center. After 10 days of submission i got my mobile back but the same problem persist.Up till now i submitted my mobile for 3 times regarding the same problem and they repaired it every time but the same problem occurred.Now on 9th December 2009 again i submitted my mobile for the same problem and while submitting they told me that We'll replace your mobile,but up till now( 22rd of January 2010) i reached there 3 times to pick up my cell phone and on checking my cell phone the same problem persist,they told me that we have send this mobile to the company and the company repaired the mobile and send it back,finally on 23rd of january they called me and said that the company has updated the software of your mobile and send it back without replacement and when i reached there to pick my cell phone the problem is not resolved up till now.
I m really fed up from this mobile so please do me a favor and resolve this problem
Thanking you
(23/01/2010)
SHOBHIT DUBE

Hello,

I am using Spice Mobile Handset D-88n with IMEI:[protected], due to some fault i return it for the repairing purpose, 2-3 months ago, but still not received it back, for repairing i gave the handset to the Govind techno service, jodhpur, but it is not yet received to me yet, i need it urgently, because it is too long time duration for mobile handset repair, so either send me the same handset after repairing or send a new one, so that i can use it, or else i have to approach consumer court for my handset. Do the needful and trace it out or tell me the status...

Daily me and my brother has to travell from village approx.. 40 KM to jodhpur and we get response from your centre that will give tommorrow,
Could you please explain us who is going to bare the charges for up and down of 40 Km.

The way of service centre behaviour gives a feel that i will never go for the Spice mobile in future and advice others for the same.

Could you please take the steps to resolve the matter as soon as possible or i need to approach higher authority.

Regards,
Mahendra Singh

sir
sir,
hello sir,this is nidhi from haryana(jind) julana 126101.i purchased ur spice cell s707 in august 09...then after some time there is some problem in my mic system..then i sent it to your spice customer care (telly center rohtak)...on 08-10-09.they told"it has some big problem and we will send it to company..and give you aftr 28-10-09...but its now 30-12-09..when we made a call them,they always said that it wll come tomorrow...but now its enough...my job no is N-69...SIR PLZ HELP ME..
my phone no is [protected]

i purchase a spice mobile set in the month of aug2009 with 6months warranty.after one month i had a problem in battery,i complained to customer care they told me to take a new battery after one month,after one month i again visited to the customer care service,again they told me to come after one month,two times i have visited the customer care but their is no response,still they miss behaved with me on the reason of no stock,some body told me that they r neglecting for to cross the period of 6months warranty.last time i gave my ear phone to service centre after one month they told me that it could not be repaired come after one month.this is the story of mathura (up) service centre.so kindly please take a action against them.other wise it will decrease yr no of customers.

thanking u
sanjiv sharma
(m)-[protected]

My cousin lost his mobile having Spice prepaid Sim card when he went to have it blocked he is being asked to submit FIR filed with police, he is not even applying for issue of duplicate card for god's sake..When he went to police to register complaint he is being harassed by them. There is always a fear that sim that falls into hands of anti-social elements will be misused but we will still follow the stupid procedure of giving application in writing along with police FIR for blocking SIM!!

1. I purchased Spice Mobile Model 4580 from Spice Retail Ltd, Store No 73, Gaffar Market, Karol Bagh, New Delhi on 22 Nov 09 (one day back) vide Invoice No[protected]. At the time of purchase I was told by the Salesman named Mr Arif that in order to tranfer the data from PC to mobile data cable can be used since it does not have the Blue tooth.
2. On reaching home when I tried to transfer the data from PC to Mobile through data cable I did not succeed. I immediately rang up your Mobile Store wherein I was told by Mr Amit (salesman) to come on next day i.e. on 23 Nov 09. Today I went to your store and complained about my inability to tranfer the data. Your salesmen sitting in the shop also tried to tranfer the data (songs, pictures etc) through data cable and when they did not succeed they very convientently told me that data can not be transferred through data cable and I would need Card Reader for the same.
3. My purpose of buying this mobile is defeated since I did not want to get into the hassle of opening the mobile, removing the battery and taking out Micro SD card and tranfer the data which otherwise could have been done easily through data cable without opening the mobile.
4. I wish to state that due to Inadequate Knowledge of your Salesmen I have been put into lot of inconvenience, harrassment and dissatisfaction. I opted for paying more money and buying the next model Spice 5151 or 5252. But I was told that the same is not feasible as this mobile though bought just one day back can not be replaced.
5. In view of the above I request your good honour to issue instructions to your mobile store to replace this mobile handset with next upgraded version of Spice M 5151 or 5252. I will pay for the difference in cost. I am sure Spice will live upto the expectations of its name and will do small favour to satisfy a customer since I have been put to lot of harrassment and dissatisfaction due to inadequate knowledge of the salesmen resulting into misleading the customer without any fault of mine.
Thanks and regards,
Mrs Raji

spice model m4580 restore code...

respected madam/sir

From one month there is money deduction from my mobile. alway my balance is nill or zero. but how it deduction? one day happening that i have recievied message from 999 that "your request has been sucessfully processed". but sir i have not send request to 999.

I requested to u deactivate all serviecs which will be deduct my balance.

thanks you

I have terminate the connection [protected] in dec 08. in the name of abhiji kala and i had requested that my address have been change & updated in your records. or kindly inform me when the company despatched my draft. But I have visited self time they have unble to trace my darft.

They give me POD No. but unable to give me the courier company name without that I am unable to trace my courier.

Kindly resolve my issue.

I m using spice since 2 year . my no is [protected] and my name is sharath. company has activated caller tune on this number without my permision and stole 50 Rs from my account.but still i silent and i recharge of 50 rs again.. but company has again steeling my 30 Rs money again.i lost 8o rs only in 5 days. Now it's enough I m going to take action against this company. I m going to change all my faimily members and friends numbers fisrt.there is no customer setisfection in the company...now i want that company give me feed back with in one day on my number..
i[censored] don't give me feeback..it same for company "spice

sir this is my cell no. [protected]. I'm not interested to use the caller song service . please deactivate my caller song with in 2 days. i shall be grateful to you.

I have lost my Nokia mobile phone which was having spice sim card with telephone no. [protected] issued at Bangalore, karnataka in the name of ANU ANTO KALLEREY. I am trying to contact SpiceCustomer Service to inform that I have lost my afore said mobile. Unfortunately they asked me to come down to the office or submit a complaint online.hereby I request you to please block the number.

My Name is DINESH KUMAR). My Number is [protected]. A year ago, when I got a call from customer care of spice about new plan, then I got impressed and taken a SPICE lifelong plan with Rs.562 and Rs. 25 per month for my post-paid mobile in Phagwara, Punjab. Now situation is they are saying this plan is for 1 year only, for next year you have to pay again. Now when asked them, their reply is "Who said you like this.. Do you have any name".

Another funny thing is they made that Rs.25 with extra charges like..clip charges, SMS, etc. and made this about Rs.100 per month without even asking me what to add or not. When I asked to remove that extra service then they are saying to give written document in our office. Question is... why do I give written if some service is added to my plan without even asking me? Nobody given me in written, that such services are going to start in this plan.

I m using spice since 2 year . my no is [protected] and my name is gurinder singh. company has activated caller tune on this number without my permision and stole 50 Rs from my account.but still i silent and i recharge of 50 rs again.. but company has again steeling my 30 Rs money again.i lost 8o rs only in 5 days. Now it's enough I m going to take action against this company. I m going to change all my faimily members and friends numbers fisrt.there is no customer setisfection in the company...now i want that company give me feed back with in one day on my number..
i[censored] don't give me feeback..it same for company "spice"

my no.. [protected]

Hi,
I have purchased SPICE D88n, company is not providing any software updates thru net,
Service centers are not at all responding to mail which I have dropped.
Please guide me how to get the software updates

Thanks,
Chakri

i had downloaded the callertune jaded by aerosmith for the spice network in karnataka. Rather than having the song as my callertune some idiotic song has been set as my callertune and my balance has been deducted. So is there any toll free number that i can call and enquire about the state of work been done? And besides being a student it is very idiotic to rob people in such ways... I've never seen any network work in such an unorganised fashion. I'm really really unhappy with he service.

My name is Gurinder singh. I am from Punjab amtisar. I am having spice postpaid connection Number is [protected]. i paid my bill on 1382008 at MOBILE LINKS MAIN CHOWK SHAKTI NAGAR, AMRITSAR PAYMENT IS OF RS.500 BUT TILL TODAY 19/8/2008 MY PAYMENT IS NOT ADJUSTED FROM MY ACCOUNT AND EXCEEDED MY CREDIT LIMIT. I AM VERY FED UP WITH THIS PROBLEM IF IT WOULD NOT B SOUGHT OUT I HAVE 2 TAKE THEM IN COURT.

Dear Sir/Madam,

I want to activate a hindi song "Maa thuje salaam, Vande maatharam" As me Caller tune.
So I kindly request you to send Code for the above song and a number to which i could send sms so that i can activate the above song as my caller tune.


Thanking you,
Ganesh

Respected sir/madam
I want to know about some hello tune code. Its really need to me. the song are :- Tu jo naho hai to kuch bhi nahi (vo lamhe), Chale bhi aao kaha chupe ho sanam hamare (madhosi).
I hope you sent me a song codes in my mobile phone. My number is [protected]. please send me a code.
Thank's
Your Sincearly
zafar siddiqi (jabalpur)