Spice Complaints & Reviews
Resolved
Resolved
imei corrupted
| Address: Gautam Buddha Nagar, Uttar Pradesh |
Sir
Maine February me spice company ka modal no. Mi 280 Mobile The Mobile Store Limited, Shop no. 224, Shoprix Mall, sec 61, Noida se kharida tha, jab se Mobile kharida hai jab se kai bar kharab ho chuka hai, abhi bhi mobile spice ke sarvice centar mai pada hai jiska sarvice Request no.30101236c90121, date 06/09/2012 hai, sservice centar wale bol rahe hai ki company mai part avalable nahi hai sir mai is mobile ko lekar bahut pareshan hu kripya meri samashya ka samadhan kare
Rakesh
[protected]
Maine February me spice company ka modal no. Mi 280 Mobile The Mobile Store Limited, Shop no. 224, Shoprix Mall, sec 61, Noida se kharida tha, jab se Mobile kharida hai jab se kai bar kharab ho chuka hai, abhi bhi mobile spice ke sarvice centar mai pada hai jiska sarvice Request no.30101236c90121, date 06/09/2012 hai, sservice centar wale bol rahe hai ki company mai part avalable nahi hai sir mai is mobile ko lekar bahut pareshan hu kripya meri samashya ka samadhan kare
Rakesh
[protected]
Aug 13, 2020
Complaint marked as Resolved Helpful
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Headphone Replacement
| Address: New Delhi, Delhi |
Hi All,
Handset IMEI Number 1 is [protected] and IMEI number 2 :- [protected]
I have submitted for repairing/replacement on 20th AUG 12 NOida sec 15 .
Request no [protected] .
Work order No /Job sheet No:- 4463
They are only able to provide old head phone , can i get my headphone this year.
I am not getting any response.
Kindly let me know !!!
Handset IMEI Number 1 is [protected] and IMEI number 2 :- [protected]
I have submitted for repairing/replacement on 20th AUG 12 NOida sec 15 .
Request no [protected] .
Work order No /Job sheet No:- 4463
They are only able to provide old head phone , can i get my headphone this year.
I am not getting any response.
Kindly let me know !!!
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Resolved
Resolved
hanging problem & many more
| Address: Jaipur, Rajasthan |
ago a months i purchased spice M-5500 , after some time i seems that dis is d my most mistake to purchase dis mobile i suffer many time network problem,hanging and many more dat i cant describe it. i visit many time in service center to check it out and there r many problem in service center (raj associates nearst hawa sadak civile line jaipur mob.[protected] they dont knw dat how to repair mobile & how to behave custumer .when i go dere den my handsets body damage in checking time dey didnt satisfied me and didnt return my handset in time overall i m a private worker nw i seems dat why did i bought spice mobile AND i dont wanna dat handset so its my first and last advise to u dat u shd to give me a new handset immediately Thats because this is an overpriced crap company and that is the reason its market is struggling worldwide better they realise it soon.otherwise i would to do forword my complaind in consumer court so plz check it out and give me a satisfication answer to my complaind to be serious plz contact me shortly
With Regards
Mahesh Sharma
Mob.[protected], [protected]
You Should to think to growth spice mobile company
Overall i would to say dat [censored] SPICE COMPANY
With Regards
Mahesh Sharma
Mob.[protected], [protected]
You Should to think to growth spice mobile company
Overall i would to say dat [censored] SPICE COMPANY
Aug 13, 2020
Complaint marked as Resolved Helpful
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Resolved
Touch Screen and Battery Problem
| Address: Delhi |
I purchased a Spice Mi-280 model on 27 Feb 2012. It has touch screen problem and the battery backup is very very poor. I left my mobile for repair at service centre to M/S WOW Electronics at Tezpur (Assam) but they did not repair it. I also contacted customer care but thier casual attitude and way of talking hurt me. I fed up this faltoo spice company. It is the worst mobile company available in India. Never buy spice to save your money.
Aug 13, 2020
Complaint marked as Resolved View replies
mobile not working
my mobile is not working properli he is hot in few time and hang Helpful
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Replacement of Spice Mobile set.
| Address: Delhi |
Manager,
Spice Mobile
Subject - Replacement of Spice Mobile set including accessories.
Sir,
I had purchased a spice mobile set No. MI-280 and IMEI:[protected] Book No. 105/482 Serial No. 24059 on dt. 12/01/2012 from Spice Retail Ltd. D-60, Main Vikas Marg, Laxmi Nagar, New Delhi – 110092 of Rs. 5600/-. Within the two months of purchase, my mobile head phone & Charger were not working. After some days Mobile Set also not working properly. I have got my mobile repaired two times in Spice Service Centre, Laxmi Nagar Delhi. After repairing, it works perfectly for a days or two every time, the same problem arises again. At service center the executives say that it can only be repaired and not be replaced. The time spent and harassment faced by me again and again is not proper. Now I am humbly request Spice Authority to step in and take the quick, sharp & necessary action to rectify my Mobile problems.
I hope Spice will try it's best to maintain the customer faith & esteem. Otherwise I need to drop Spice from my mind. I therefore request you to kindly replace the Mobile set, Charger & Hand free, as this set was defective from beginning. Because it started with in short period of purchasing. I hope you will appreciate my problem and do the needful at the earliest.
With Best Regards,
RAKESH POKHARIYAL
Mob. No. [protected]
Address:
B-87/4/S-1,
Back Side,
Dilshad Colony
Delhi – 110095
Spice Mobile
Subject - Replacement of Spice Mobile set including accessories.
Sir,
I had purchased a spice mobile set No. MI-280 and IMEI:[protected] Book No. 105/482 Serial No. 24059 on dt. 12/01/2012 from Spice Retail Ltd. D-60, Main Vikas Marg, Laxmi Nagar, New Delhi – 110092 of Rs. 5600/-. Within the two months of purchase, my mobile head phone & Charger were not working. After some days Mobile Set also not working properly. I have got my mobile repaired two times in Spice Service Centre, Laxmi Nagar Delhi. After repairing, it works perfectly for a days or two every time, the same problem arises again. At service center the executives say that it can only be repaired and not be replaced. The time spent and harassment faced by me again and again is not proper. Now I am humbly request Spice Authority to step in and take the quick, sharp & necessary action to rectify my Mobile problems.
I hope Spice will try it's best to maintain the customer faith & esteem. Otherwise I need to drop Spice from my mind. I therefore request you to kindly replace the Mobile set, Charger & Hand free, as this set was defective from beginning. Because it started with in short period of purchasing. I hope you will appreciate my problem and do the needful at the earliest.
With Best Regards,
RAKESH POKHARIYAL
Mob. No. [protected]
Address:
B-87/4/S-1,
Back Side,
Dilshad Colony
Delhi – 110095
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Spice — Replacement
I got A phone it was not chargingwhen i went to Jodhpur Service centre the told me the tracks has gone it can not be repair or replaced even it was under warranty
My cont no is[protected]
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Replacement of mobile set.
| Address: West Delhi, Delhi |
Manager,
Spice Mobile.
Subject - Replacement of moible set.
Sir,
I had purchased a spice mobile set No. M-5885 and IMEI: [protected] and Customer ID[protected] on dt. 21/04/2012 from Spice Hot Spot G-47, Jaina Tower 11, Janak Puri Dist Center. Within two months of purchase, my mobile began to change itself in headphone mode. I have got my mobile repaired three times in Spice Service Centre, Vikaspuri Ext., New Delhi. After repairing, it works perfectly for a days or two every time, the same problem arises again. At service center the executives say that it can only be repaired and not be replaced. The time spent and harassment faced by me again and again is not proper. You are requested to kindly replace my mobile set with new one.
Spice Mobile.
Subject - Replacement of moible set.
Sir,
I had purchased a spice mobile set No. M-5885 and IMEI: [protected] and Customer ID[protected] on dt. 21/04/2012 from Spice Hot Spot G-47, Jaina Tower 11, Janak Puri Dist Center. Within two months of purchase, my mobile began to change itself in headphone mode. I have got my mobile repaired three times in Spice Service Centre, Vikaspuri Ext., New Delhi. After repairing, it works perfectly for a days or two every time, the same problem arises again. At service center the executives say that it can only be repaired and not be replaced. The time spent and harassment faced by me again and again is not proper. You are requested to kindly replace my mobile set with new one.
Aug 13, 2020
Complaint marked as Resolved View replies
Spice — product is not feasible
I had bought spice M 67 3D mobile on january 2/1/2011 , since day 1 I had many problems with the product , the head set was very low in quality that the ear bud of headset broken into pieces without using it for even a week & also the key pad was very mean the keys are not working upto its functionality , thus the product which i bought with so many hopes to enjoy the music , to show possessiveness was ineffective . With what satisfaction can i still show this as my product . Helpful
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Resolved
no repair
| Address: South West Delhi, Delhi |
dear
sir /mam
this is niranjan, i purchased spice mobile (M-5180) at mobile store ( mobile store ,gopinath delhi cantt-110010) on 15 march, 2012 after one month i had face some problem. In mobile like heating problem ,,..and after i go to mobile store they said that to me, go to spice authorized centre ...and then i went to spice centre (TANEJA ELECTONICS ,WZ-66/1A ,MANOHAR NAGAR ,DELHI DELHI-110052 ) spice authorized person said me that your mobile send to the company . and they give me service request no[protected]C60543) ...and i went to the home . after 1 month ,15 days spice authorized person said me sir your mobile is out of warranty and talked to me nonsense behavior, and said i[censored] will pay 1000 rupees then your mobile will be repair. what is this... please help and do some restrict action. i hope you will.
thanks& regards
niranjan
[protected]
sir /mam
this is niranjan, i purchased spice mobile (M-5180) at mobile store ( mobile store ,gopinath delhi cantt-110010) on 15 march, 2012 after one month i had face some problem. In mobile like heating problem ,,..and after i go to mobile store they said that to me, go to spice authorized centre ...and then i went to spice centre (TANEJA ELECTONICS ,WZ-66/1A ,MANOHAR NAGAR ,DELHI DELHI-110052 ) spice authorized person said me that your mobile send to the company . and they give me service request no[protected]C60543) ...and i went to the home . after 1 month ,15 days spice authorized person said me sir your mobile is out of warranty and talked to me nonsense behavior, and said i[censored] will pay 1000 rupees then your mobile will be repair. what is this... please help and do some restrict action. i hope you will.
thanks& regards
niranjan
[protected]
Aug 13, 2020
Complaint marked as Resolved Helpful
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manufacturing defect
| Address: Vadodara, Gujarat |
dear sir,
i have purchase your mobile of Mi-350 as on 31 dec 2011. on that day in my mobile phone net error accord & i show my phone to retailer & in spcice center also but no budy can solve my this net problem.
i m really so tired about your services & your mobile feasibility.this my first and last mistake i do it.next time i never purchase your mobile because of no budy can solve my this problem.
this issues arise around 3 month.
now i don't understand what can i do. if i tho-raw my mobile in dust-been or i buy new mobile....
i hope you understand my problem.now i m only depend on you. i hope you help me and solve my problem as early as possible.
regards
mehul malusare.
i have purchase your mobile of Mi-350 as on 31 dec 2011. on that day in my mobile phone net error accord & i show my phone to retailer & in spcice center also but no budy can solve my this net problem.
i m really so tired about your services & your mobile feasibility.this my first and last mistake i do it.next time i never purchase your mobile because of no budy can solve my this problem.
this issues arise around 3 month.
now i don't understand what can i do. if i tho-raw my mobile in dust-been or i buy new mobile....
i hope you understand my problem.now i m only depend on you. i hope you help me and solve my problem as early as possible.
regards
mehul malusare.
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Resolved
Resolved
KEY PAD PROBLEM
| Address: Ajmer, Rajasthan |
Dear Sir,
I am GAURAV AGARWAL , my service request No. is 20100859C2011 dated 17.02.12 i purchased spice mobile (model QT-60-MFG), IMEI 1 NO. [protected] & IMEI 2 [protected], last few days i have problem in keypad & track ball, i have been sent the mobile for repairing to the centre but they are not responding properly,
if you are not handle the problem than please give the money back . otherwise i 'll go to the consumer court, pls do the needfull,
my contact no is [protected]
I am GAURAV AGARWAL , my service request No. is 20100859C2011 dated 17.02.12 i purchased spice mobile (model QT-60-MFG), IMEI 1 NO. [protected] & IMEI 2 [protected], last few days i have problem in keypad & track ball, i have been sent the mobile for repairing to the centre but they are not responding properly,
if you are not handle the problem than please give the money back . otherwise i 'll go to the consumer court, pls do the needfull,
my contact no is [protected]
Aug 13, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
mobile hanging problem
| Address: Lucknow, Uttar Pradesh |
i bought a spice M 5005 one week back.i have having problem with the phone because when i purchased mobile phone am very happy but after one week mob have hanging prob. so i went to spice service center. engineer sais ur mobile have having problem i will dispatch your mobile phone to company. you can come after one week an take your phone but still now i could not get engineer said your mobile in the company an i talked in company an your mobile is not ready so please give me some more time.
Aug 13, 2020
Complaint marked as Resolved View replies
spice mobile mi 503 hanging
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Resolved
gprs
| Address: Ludhiana, Punjab |
I Had purchased Spice mobile model no.mi270 from Saholic.com which is spice online site,there is no APN no. in that cell and because of this mobile is not supporting GPRS service and i am not able to use internet on it for which i purchased that mobile no body is solving this problem and company is not providing any solution,kindle help me to solve it.
Aug 13, 2020
Complaint marked as Resolved View replies
i have sent to activate gprs that is 49/month
but after decuting money from my mobile balance they did not sent any confirmatory message
and after this also i am not able to browse through this gprs connection
i have called customer care many times but there was no use, they told from our side there is no probelm
even today i am not abel to browse but they have decuted the money
but after decuting money from my mobile balance they did not sent any confirmatory message
and after this also i am not able to browse through this gprs connection
i have called customer care many times but there was no use, they told from our side there is no probelm
even today i am not abel to browse but they have decuted the money
not connect net in laptop
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Resolved
Resolved
BLOCK SPICE MOBILE
| Address: Mumbai City, Maharashtra |
DEAR SIR / MADAM,
BLOCK SPICE MOBILE
PLEASE BLOCK MY SPICE MOBILE AS IT STOLEN BY SOMEONE
name:alim khan
Address: 82,SAI NATH NAGAR ROAD GHATKOPAR WEST MUMBAI-400086
Phone model: QT60
Make: spice
Last used No.:[protected]
E-mail for communication:[protected]@REDIFFMAIL.COM
Missed date:[protected]
IMEI No.: [protected] AND
IMEI No.: [protected]
BLOCK SPICE MOBILE
PLEASE BLOCK MY SPICE MOBILE AS IT STOLEN BY SOMEONE
name:alim khan
Address: 82,SAI NATH NAGAR ROAD GHATKOPAR WEST MUMBAI-400086
Phone model: QT60
Make: spice
Last used No.:[protected]
E-mail for communication:[protected]@REDIFFMAIL.COM
Missed date:[protected]
IMEI No.: [protected] AND
IMEI No.: [protected]
Aug 13, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
REGARDING INVALID IMEI NUMBER
| Address: Guntur, Andhra Pradesh |
Dear Sir,
My Spice mobile has IMEI number [protected] written on the back of my mobile. But, when I pressed *#060# on my mobile it shows, it shows IMEI = [protected]. I checked both the numbers on http://www.numberingplans.com/?page=analysis&sub=imeinr and found that the one which was written on the back side of my mobile is correct but the one which I got from *#06# is not valid number.
Now, as it is dual sim cdma/gsm phone , now my GSM sim is not getting registred in the mobile. every time i insert the sime i get message SIM REGISTRATION FAILED.
Please, help me to ractify the problem.
Best Regards,
My Spice mobile has IMEI number [protected] written on the back of my mobile. But, when I pressed *#060# on my mobile it shows, it shows IMEI = [protected]. I checked both the numbers on http://www.numberingplans.com/?page=analysis&sub=imeinr and found that the one which was written on the back side of my mobile is correct but the one which I got from *#06# is not valid number.
Now, as it is dual sim cdma/gsm phone , now my GSM sim is not getting registred in the mobile. every time i insert the sime i get message SIM REGISTRATION FAILED.
Please, help me to ractify the problem.
Best Regards,
Aug 13, 2020
Complaint marked as Resolved Helpful
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lost mobile
| Address: Madhubani, Bihar |
Name: Santosh Kumar Raut
Adress;C/O Firoz Khan
B-53 ,Gali No-05,South Ganesh Nagar
Delhi 110092
Phone Model;Spice Dv4580
Last used No: [protected]
Email:[protected]@hotmail.com
Missed date: 06/10/2011
IMEI No:1:[protected]
2:[protected]
Adress;C/O Firoz Khan
B-53 ,Gali No-05,South Ganesh Nagar
Delhi 110092
Phone Model;Spice Dv4580
Last used No: [protected]
Email:[protected]@hotmail.com
Missed date: 06/10/2011
IMEI No:1:[protected]
2:[protected]
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Inefficiency of mobile phone.
I purchased my Spice Mi 349 from 'VICKY MOBILE, Bus Stand Burhar, Dist-Shahdol(M.P.)' on 26-Apr-2014, bill no.-552. Now after 3-4 months my mobile usually hangs while calling & many other tasks. Helpful
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Resolved
Resolved
KEYPAD NOT WORKING PROPERLY
| Address: Meerut, Uttar Pradesh |
Dear Sir/Mam,
My self Priyank Vashisth and I have purchase one mobile (spice 5454) from Chacha Mobile Shopee, Hapur but their is one problem in this mobile its key pad is not working properly & and i don't get any response from the Chacha Mobile Shopee, for this I have already give this mobile two time to chacha mobile but they are not giving me any response. For your reference please find attached bill copy of this mobile.
For any quire please contact my Mobile No.[protected] or my mail id [protected]@yahoo.co.in
Kindly do the need full at your end.
My self Priyank Vashisth and I have purchase one mobile (spice 5454) from Chacha Mobile Shopee, Hapur but their is one problem in this mobile its key pad is not working properly & and i don't get any response from the Chacha Mobile Shopee, for this I have already give this mobile two time to chacha mobile but they are not giving me any response. For your reference please find attached bill copy of this mobile.
For any quire please contact my Mobile No.[protected] or my mail id [protected]@yahoo.co.in
Kindly do the need full at your end.
Aug 13, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
SPICE CARE ABOHAR WALO NE SET KHARAB KAR DIYA
| Address: Ferozepur, Punjab |
I AM MEENU RANI FROM SHERGARH. I PURCHASE SET 1/2/2011 FROM STUNDERD TELE. SCULAR ROAD ABOHAR. SET NAME SPICE M5454. IMEI NO.1- [protected], IMEI NO2- [protected].BILL NO.- 5770.MENE SPICE CENTER SE APNA SET THIK KARWANE KE LIYE 22/7/2011 KO DIYA THA. UNHONE MONDAY KO (25JULY) KO SET THIK KAR KE DENE KO KAHA. M 25 JULY K SET LENE GAYI.UNHONE SET WESE H DE DIYA .BOLE KI 400 RS. LAGENGE OR 15-20 DIN LAGENGE. JABKI WO GARNTY ME H. UNHONE SET KO BURI TARAH DAMAGE KAR DIYA H. PROBLEM SIRF KIPAD KI THI. PAR AB SIM BHI NAHI UTHA RAHA H OR MIKE BHI KAHARAB KAR DYA H. KAHNE PAR KAHA YE HAMARI GALTI NAHI H.PLZ JALDI SE HAL KARE. mob. no. [protected]
Aug 13, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
Spice Handset software problem
| Address: Thane, Maharashtra |
I just bought a new spice handset a month ago.Just after a week i did this great task,it started showing its true colours.the keypad became inoperative and was unresponsive,i took the trouble and went to a service center and my goodness they got it repaird.i heaved a sigh bt how long!!!!just after a few days, d sam problem ,,,the phone just starts:shows a searching page" and remains the same on whatever comand i giv it to it,even when i switvhed it off and kept it aside ,it turns on automatically and shows d same page "searching" again.i want ma money back oderwise il sue dem
Aug 13, 2020
Complaint marked as Resolved View replies
Charging Problem
My phone doesn't charge i purchased yeserday EMI no is [protected]Third class Phone, i never purchased spice phone in my life.
I request you to all, Never purchased Spice brand.
Thanks
Jitender Malik
[protected]@gmail.com
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Resolved
Resolved
LOST MOBILE PHONE
| Address: Faridabad, Haryana |
I lost my Spice Mobile model QT -60 dual sim
I lost my Spice mobile phone model QT-60 dual sim in bus while going to MADAN PUR KHADAR TO BADARPUR IN BUS DTC-479 on 19th MARCH 2011. Details of my mobile phone are as follows.
My name: JOGINDER SINGH Address: VILLAGE AND POST OFF. JAWAN , BALLABHGARH, FARIDABAD
Phone model: Spice QT-60 (YELLOW-BLACK)
Make: Spice (Dual Sim)
E-mail for communication: [protected]@in.com
Missed date: 19th march 2011, TIME 12:40 PM
IMEI 1:[protected]
IMEI 2:[protected]
Regards
JOGINDER SINGH
CONTACT NO. [protected]
I lost my Spice mobile phone model QT-60 dual sim in bus while going to MADAN PUR KHADAR TO BADARPUR IN BUS DTC-479 on 19th MARCH 2011. Details of my mobile phone are as follows.
My name: JOGINDER SINGH Address: VILLAGE AND POST OFF. JAWAN , BALLABHGARH, FARIDABAD
Phone model: Spice QT-60 (YELLOW-BLACK)
Make: Spice (Dual Sim)
E-mail for communication: [protected]@in.com
Missed date: 19th march 2011, TIME 12:40 PM
IMEI 1:[protected]
IMEI 2:[protected]
Regards
JOGINDER SINGH
CONTACT NO. [protected]
Aug 13, 2020
Complaint marked as Resolved View replies
Dear sir/ madam,
I have used airtel sim([protected]) in my Spice android one dream UNO mi-498 mobile. Recently i lost my mobile without sim card.
I have complained to Crime and Criminal tracking networking system. (Ref.no: CRR[protected]
I request you to track and help me to find it.
Model: dream uno mi 498
Imei number: [protected]
[protected]
Regards,
R.Nanda kumar
I have used airtel sim([protected]) in my Spice android one dream UNO mi-498 mobile. Recently i lost my mobile without sim card.
I have complained to Crime and Criminal tracking networking system. (Ref.no: CRR[protected]
I request you to track and help me to find it.
Model: dream uno mi 498
Imei number: [protected]
[protected]
Regards,
R.Nanda kumar
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not refund money
| Address: Rohtak, Haryana |
dear sir , i have puchased a cell phone of spice QT 58 having .order no.[protected].but this have my faults like battery problem,camera problem. display problem. this is also rejected by ur service centre in rohtak. i have send this cell to as per ur customer care executive said. i have to face many problems . i I have given many reminders to ur customer care executive to refund my money. i have sent proof of courier many times.
please solve my problem as soon as possible. my contact no is [protected]. please contact me on this no.
please solve my problem as soon as possible. my contact no is [protected]. please contact me on this no.
Aug 13, 2020
Complaint marked as Resolved Helpful
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Resolved
SMS FROM A SPICE NUMBER
| Address: Bangalore, Karnataka |
Dear Sir,
I have a prepaid airtel connection-[protected].From 10th feb,2010 I am getting sms from a spice number-[protected].I contacted spice helpline today and asked them to block this number.I was told that they can not block it.Please let me know how to block this number because I do not know this person and the sms are causing unnecessary stress to me.
Thanks
Pooja Saxena
Bangalore
I have a prepaid airtel connection-[protected].From 10th feb,2010 I am getting sms from a spice number-[protected].I contacted spice helpline today and asked them to block this number.I was told that they can not block it.Please let me know how to block this number because I do not know this person and the sms are causing unnecessary stress to me.
Thanks
Pooja Saxena
Bangalore
Aug 13, 2020
Complaint marked as Resolved View replies
dear sir, mam
pls somebody help me to block my number...
pls block my number [protected] is i loss the my number from last 3 month back
an i dial the my number its ringing now i dont who is using my number and my
frined also dial my no. that person has pick the phone and said bad words to my
frined. last time also complain but no responce from custumar care. they not block
my no also kown that person is using this no. so pls i m requesting to you pls
block this no [protected],
i m waiting for your responce...pls do for me its personal request to you
pls somebody help me to block my number...
pls block my number [protected] is i loss the my number from last 3 month back
an i dial the my number its ringing now i dont who is using my number and my
frined also dial my no. that person has pick the phone and said bad words to my
frined. last time also complain but no responce from custumar care. they not block
my no also kown that person is using this no. so pls i m requesting to you pls
block this no [protected],
i m waiting for your responce...pls do for me its personal request to you
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Mobile Phone Not Working only 3 Month Old
| Address: South Delhi, Delhi |
Date: 01/01/2011
To
The Manager
Spice Mobile
Subject: Change Mobile Handset.
Dear Sir,
I have purchase Spice Mobile Model No. QT56 dated 16th September 2010 from Shree Balaji Telecom B-41A, (Basement) Main Road Kalkaji Delhi-110019 within one the month of purchase it has problem of overheating and auto vibration problem and it is shutdown anytime I have number of time visited your service centre and your authorized dealer but they are not given satisfactory repair and answer for this.
So Kindly look in to the matter urgently I will be very great full i[censored] change my handset.
Thank You
Yours Truly
(Anand Ram)
Encloser : Service Request Slip
To
The Manager
Spice Mobile
Subject: Change Mobile Handset.
Dear Sir,
I have purchase Spice Mobile Model No. QT56 dated 16th September 2010 from Shree Balaji Telecom B-41A, (Basement) Main Road Kalkaji Delhi-110019 within one the month of purchase it has problem of overheating and auto vibration problem and it is shutdown anytime I have number of time visited your service centre and your authorized dealer but they are not given satisfactory repair and answer for this.
So Kindly look in to the matter urgently I will be very great full i[censored] change my handset.
Thank You
Yours Truly
(Anand Ram)
Encloser : Service Request Slip
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Resolved
Resolved
Broken display glass
| Address: Porbandar, Gujarat |
Dear sir two days ago i bought spice m 4242 new handset after paying for it i toll it home as i want to give it birthday gift when the box is opened the glass on the display was broken and had scratches on it. I carried the box with great care but it was broken by company transport or other people. Now the dealer is not responding and says it i can't help and glass not in warranty. .
I know there can't be warranty for glass but i haven't broken it the company has cheated me selling such handset i have bill too. Now please help me i want spice to change my handset and i'm ready to spend one lakh rupees but want justice i want to show the company that they can't cheat innocent customers by giving such broken defeated things. Please help me.
[protected]@yahoo.co.in
(g.s.bjp kutiyana)
I know there can't be warranty for glass but i haven't broken it the company has cheated me selling such handset i have bill too. Now please help me i want spice to change my handset and i'm ready to spend one lakh rupees but want justice i want to show the company that they can't cheat innocent customers by giving such broken defeated things. Please help me.
[protected]@yahoo.co.in
(g.s.bjp kutiyana)
Aug 13, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
complaint of service
| Address: Ajmer, Rajasthan |
complent of service
Maine m-6262 purchase kiya. Jisme earphone main sound kharab aata hi.
Jiske liye Servicecenter balaji telicome, kesargang, ajmer per diya, lekin Servicecenter walo ne mob. Bina theek kiye 7 din bad lauta diya.
Inka vayvhar bhut kharab tha. Customer se dhang se bat nahi karte, maine in 7 dino main beawar se ajmer ke 3 bar chaker kate.
Bad mein jab is phone mein dubal sim lagai to phone bar bar band hone laga To phone dukandar ke marfat Servicecenter bheja gay 11.9.2010 jo aaj tak koi santosprad javab nahi mila. Main spice ki service se bhut nirash hu. MUJHE DUSRA HANDSET DIYA JAYA.
Speaker problem
Dual SIM problem
Earphone are not PROPER WORK
Everytime closed
Servicecenter complent
From:-
Dilip Sharma,
Badi guwadi,
Shahpura mohalla,
Beawar – 305901 (RAJASTHAN)
MOB.No.-[protected]
Phone No.[protected]
[protected]@gmail.com
Maine m-6262 purchase kiya. Jisme earphone main sound kharab aata hi.
Jiske liye Servicecenter balaji telicome, kesargang, ajmer per diya, lekin Servicecenter walo ne mob. Bina theek kiye 7 din bad lauta diya.
Inka vayvhar bhut kharab tha. Customer se dhang se bat nahi karte, maine in 7 dino main beawar se ajmer ke 3 bar chaker kate.
Bad mein jab is phone mein dubal sim lagai to phone bar bar band hone laga To phone dukandar ke marfat Servicecenter bheja gay 11.9.2010 jo aaj tak koi santosprad javab nahi mila. Main spice ki service se bhut nirash hu. MUJHE DUSRA HANDSET DIYA JAYA.
Speaker problem
Dual SIM problem
Earphone are not PROPER WORK
Everytime closed
Servicecenter complent
From:-
Dilip Sharma,
Badi guwadi,
Shahpura mohalla,
Beawar – 305901 (RAJASTHAN)
MOB.No.-[protected]
Phone No.[protected]
[protected]@gmail.com
Aug 13, 2020
Complaint marked as Resolved View replies
Mobile Phone
Dear Sir,I purchased a mobile of spice.But now mobile software is not working properly.It hangs after sometime.
Model No:5151
Purchased date[protected]
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Service of Spice
| Address: Hisar, Haryana |
I give my mobile to get repaire from Spice Service center. I given it on 9th July.and many times i visit to service center to know the status of mobile. but after waiting of 2 hours or more they said every time that they are unable to give status please visit after 2-3 days. today is 1 sep,till now i visited 10 times. now they said we cant give your mobile, we will give you Rs. 400 or give us rs.1000/- then we will arrange a old same handset. other wise forgot your mobile.. please help
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Negligence in repair
| Address: Bilaspur, Chhattisgarh |
Dear Sir
I had purchased a SPICE mobile phone 6000 Model From ur's Bilaspur Dealer (Samay Sansar )on 23/03/2010 and we feel proud for it My handset is under one year warranty
on 22/07/10 my mobile cant display any thing on its screen so as per dealer advice I submitted it to my nearest customer care centre of SPICE mobile Raj Mobile Bilaspur on 23/07/10,Since then I have visited the customer care store so many times and also mail to you but there is no any response by you or your's repair center, I also contact to your nearest authorisd person Mr Manish Goswami on his Mobile No [protected] but he also cant help me till now, my mobile EMI No is [protected]
Kindly help me in this case.
S K Khare
Indrasen Nagar
Bilaspur
Chhattisgarh
Mobile No[protected]
[protected]
I had purchased a SPICE mobile phone 6000 Model From ur's Bilaspur Dealer (Samay Sansar )on 23/03/2010 and we feel proud for it My handset is under one year warranty
on 22/07/10 my mobile cant display any thing on its screen so as per dealer advice I submitted it to my nearest customer care centre of SPICE mobile Raj Mobile Bilaspur on 23/07/10,Since then I have visited the customer care store so many times and also mail to you but there is no any response by you or your's repair center, I also contact to your nearest authorisd person Mr Manish Goswami on his Mobile No [protected] but he also cant help me till now, my mobile EMI No is [protected]
Kindly help me in this case.
S K Khare
Indrasen Nagar
Bilaspur
Chhattisgarh
Mobile No[protected]
[protected]
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False information regarding service center
| Address: Pune, Maharashtra |
All of sudden my GSM card stop working last time also same problem arise so I went for to narpatgiri Chock Pune service center & solve after long waiting again same problem came but now there is no service center for spice.
Went to website all the number mention of the service center is the number of Nokia service center or else mention number on website is not available.
Suggest what to do.
Went to website all the number mention of the service center is the number of Nokia service center or else mention number on website is not available.
Suggest what to do.
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Resolved
Resolved
Ford service center
| Address: Ajmer, Rajasthan |
This is my mobile model no. spice C-5300. complaint is my mobile screen display dot point. I have so many time complaint for service to spice service center ajmer. But center head no reply. they say to me this problem solve after 15 days. after 15 days i go to service center but they say same statement to me.
This service center is not helpful for customer. I am very trouble to purchase spice mobile and I think i suggest to my friend to not purchase spice mobile.Because service is not available to us.
This service center is not helpful for customer. I am very trouble to purchase spice mobile and I think i suggest to my friend to not purchase spice mobile.Because service is not available to us.
Aug 14, 2020
Complaint marked as Resolved View replies
i purchased spice 6464, in the month of jan2010. its display got malfanction in the month of march 2010.i located service centre in lower parel area of mumbai.handed over the set to Hot Spot. at lower parel on 5th mar 2010.they assured me it will be rectified within 10 - 12 days, when i enquired they further extended by 15-days. I soke to theire customer care no, 60005566.they to promised me to deliver the mobile set by 10th of march...but still i am not able to get back my mobile set.The only aswere they have is technical problem..if it is a technical problem then they should stop selling their product in india.they simply fooling the poor customer.
model : spice m6464
imei :[protected]
model : spice m6464
imei :[protected]
I completely agree to the fact that Spice Mobiles are NOT WORTH BUYING because their service is ABSOLUTELY HORRIBLE. I have got 4 Spice handset in my family though the handsets are OK but what is the point when they give contract to service to such people who are so unprofessional when it comes to giving service. I AM SORRY Spice but I would NEVER Recommend anybody again to buy these HANDSETS because of the horrible experience I had with service.
My case is that I had one Spice C-5300 for personal use. It had display problem and the screen went completely black. When I took it to service centre in Allahabad which is in CITY hotel building they told me it would cost Rs. 570 and you can take it tomorrow. I said OK. The next day I called them and they told me that it would take Rs. 1200 to fix this and if you say yes, you can collect it tomorrow. Though it was a bit disappointing, I said go ahead and fix it please. After 3 more days when I called them, the person at the other end said " Yes your set C-5300 which had the display problem is fixed. You can collect it after payment of Rs. 1200.
But to my surprise when I visited the service center, the person at the reception told me your phone is lying untouched and it would take 10 days to fix this and it would cost you Rs. 1700. When I told him I talked before coming, everybody denied out rightly that he did not picked the call. Annoyed when I went to the owner of the service center to complain, he took the matter very lightly. I even showed him the call list in his phone( which confirmed that I called and taled for 1 minute 13 seconds). After being humiliated so much I collected my unfixed phone and returned with a determination of not to buy SPICE ever again.
The same day I went to buy a SAMSUNG CDMA handset.
My case is that I had one Spice C-5300 for personal use. It had display problem and the screen went completely black. When I took it to service centre in Allahabad which is in CITY hotel building they told me it would cost Rs. 570 and you can take it tomorrow. I said OK. The next day I called them and they told me that it would take Rs. 1200 to fix this and if you say yes, you can collect it tomorrow. Though it was a bit disappointing, I said go ahead and fix it please. After 3 more days when I called them, the person at the other end said " Yes your set C-5300 which had the display problem is fixed. You can collect it after payment of Rs. 1200.
But to my surprise when I visited the service center, the person at the reception told me your phone is lying untouched and it would take 10 days to fix this and it would cost you Rs. 1700. When I told him I talked before coming, everybody denied out rightly that he did not picked the call. Annoyed when I went to the owner of the service center to complain, he took the matter very lightly. I even showed him the call list in his phone( which confirmed that I called and taled for 1 minute 13 seconds). After being humiliated so much I collected my unfixed phone and returned with a determination of not to buy SPICE ever again.
The same day I went to buy a SAMSUNG CDMA handset.
I am agree with complain beacuse i am facing same problem by spice service center .my mobile set is also diposited since ane & half month for repair at GNH TELECOM NOIDA GB NAGAR U.P.but the service personal, all U.P. service incharg MR HIMANSHU, Service center owner MR. SHOBHIT are not giving my set back.
TARUN RAJPUT
[protected]
TARUN RAJPUT
[protected]
Hiiiiiii Sir,
My name is Sajjan Kumar, I have your Spice M-4242 hand set. I purchased this set before about one year. Now there are one problem in this set i.e. the main screen of this set is rotate automatically and disturb all the feature of this set. so, please tell me how i can rotate this screen now as soon as possible. I purchase this set from Rohtak (Haryana). My Contact number is [protected] & [protected].
My name is Sajjan Kumar, I have your Spice M-4242 hand set. I purchased this set before about one year. Now there are one problem in this set i.e. the main screen of this set is rotate automatically and disturb all the feature of this set. so, please tell me how i can rotate this screen now as soon as possible. I purchase this set from Rohtak (Haryana). My Contact number is [protected] & [protected].
FAULTY PIECE
I purchased spice mi502 some 2-3 months before. My phone is getting heated and gets switched off on its own. Hence i want to get it resolved. Helpful
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Resolved
Resolved
battery and charging problem
| Address: Jharkhand |
I had purchase a mobile 24-6-09 modle no.C5300 my handset is under the warranty.within 10days my mobile is not working so i go to the service center -computech bank more dhanbad he had replace the handset
after sume days my mobile is not working.I had gone to 2nd time also in the service center but my problem is not sort out and he said to me that your mobile parts(speeker and charging jack)is damage so thare for i request you change the set and refund the price 3300rs
i am hardly unsatisfied to your mobile.If you not change the mobile then i go to cunsumer court
binay kumar verma
m no.[protected]
after sume days my mobile is not working.I had gone to 2nd time also in the service center but my problem is not sort out and he said to me that your mobile parts(speeker and charging jack)is damage so thare for i request you change the set and refund the price 3300rs
i am hardly unsatisfied to your mobile.If you not change the mobile then i go to cunsumer court
binay kumar verma
m no.[protected]
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
Deactivation of wake up dialer service
This is vijaya H from Bangalore, Karnataka, customer care service is worst, and they dont respond properly.when ever we inform about teh problem they just say the server is down, compare to spice customer care other operators are better. kindly help me to deactivate the wakeup dialer service, i want it to be done within 2 days.
Aug 14, 2020
Complaint marked as Resolved Helpful
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Product Quality
I have bought a Spice S707n Mobile from M/s. Mumtazuddin Mobile Store ( M/s. My Mobile Store) in calcutta on 23rd March, 2009. After using a minimum period ( still the mobile phone is within warranty ) I have found the USB port of the mobile is not functioning properly and I can not charge the phone as well as I can not use the ear phone to listen the music and songs. I have contacted their Service Centre at 6 Chowrighee lane, Kolkata and they replaced a hands free at free of cost but later on found the port is faulty and they have taken the moble for services and I found the people of their service centre is very incompatible and less knowledgeble.
My question is that I paid Rs.4595/- for the that mobile, which is made by a unnammed company ( not popular, like Nokia, Samsung etc. ) and they did not response their valued customer in a proper manner. I have also found the technicians of the service centre always misbehaved with the customer who goes for support.
I used various mobile but never faced that kind of bitter experience and I decided will never buy Spice Mobile and will advice others not to buy Spice mobile ever.
I need the product replacement or money back from your end.
Thanks.
Prasenjit goswami
Kolkata
Mobile No.[protected]
My question is that I paid Rs.4595/- for the that mobile, which is made by a unnammed company ( not popular, like Nokia, Samsung etc. ) and they did not response their valued customer in a proper manner. I have also found the technicians of the service centre always misbehaved with the customer who goes for support.
I used various mobile but never faced that kind of bitter experience and I decided will never buy Spice Mobile and will advice others not to buy Spice mobile ever.
I need the product replacement or money back from your end.
Thanks.
Prasenjit goswami
Kolkata
Mobile No.[protected]
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