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COMPLAINTS

Spice Complaints & Reviews

S
SHOBHIT DUBE
from Panipat, Haryana
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NO REPLACEMENT

I purchased a mobile phone of spice model no: S585 from MUSIC MAHAL NEW MARKET BHOPAL M.P on 1st of January 2009.After 2 months several problem occurred they are:
1 hanging
2 auto shut down
3 not able to read Sim card and memory card
4 blank screen
so to resolve these problems i submitted my cell phone to TRISHA ENTERPRISES spice mobile care center. After 10 days of submission i got my mobile back but the...
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M
mahendra.singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset Repair

Hello,

I am using Spice Mobile Handset D-88n with IMEI:[protected], due to some fault i return it for the repairing purpose, 2-3 months ago, but still not received it back, for repairing i gave the handset to the Govind techno service, jodhpur, but it is not yet received to me yet, i need it urgently, because it is too long time duration for mobile handset repair, so either send me the same handset after repairing or send...
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N
nidhi jindal
from Jind, Haryana
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poor supply

sir
sir,
hello sir,this is nidhi from haryana(jind) julana 126101.i purchased ur spice cell s707 in august 09...then after some time there is some problem in my mic system..then i sent it to your spice customer care (telly center rohtak)...on 08-10-09.they told"it has some big problem and we will send it to company..and give you aftr 28-10-09...but its now 30-12-09..when we made a call them,they always said that it...
+1 photos
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S
sanjiv sharma
from Mumbai, Maharashtra
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bad service

i purchase a spice mobile set in the month of aug2009 with 6months warranty.after one month i had a problem in battery,i complained to customer care they told me to take a new battery after one month,after one month i again visited to the customer care service,again they told me to come after one month,two times i have visited the customer care but their is no response,still they miss behaved with me on the reason of no stock,some body told...
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R
Ravikant
from Bengaluru, Karnataka
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Spice procedure for blocking SIM

My cousin lost his mobile having Spice prepaid Sim card when he went to have it blocked he is being asked to submit FIR filed with police, he is not even applying for issue of duplicate card for god's sake..When he went to police to register complaint he is being harassed by them. There is always a fear that sim that falls into hands of anti-social elements will be misused but we will still follow the stupid procedure of giving application...
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C
Colonel GG Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INADEQUATE KNOWLEDGE OF SALESMEN LEADING TO CUSTOMER DISSATISFACTION

1. I purchased Spice Mobile Model 4580 from Spice Retail Ltd, Store No 73, Gaffar Market, Karol Bagh, New Delhi on 22 Nov 09 (one day back) vide Invoice No[protected]. At the time of purchase I was told by the Salesman named Mr Arif that in order to tranfer the data from PC to mobile data cable can be used since it does not have the Blue tooth.
2. On reaching home when I tried to transfer the data from PC to Mobile through data cable...
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R
rajesh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

restore code

spice model m4580 restore code...
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B
baljinder singh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction amount from my balance

respected madam/sir

From one month there is money deduction from my mobile. alway my balance is nill or zero. but how it deduction? one day happening that i have recievied message from 999 that "your request has been sucessfully processed". but sir i have not send request to 999.

I requested to u deactivate all serviecs which will be deduct my balance.

thanks you...
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A
abhijit kala
from Mumbai, Maharashtra
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Security Refund of Rs 1000.

I have terminate the connection [protected] in dec 08. in the name of abhiji kala and i had requested that my address have been change & updated in your records. or kindly inform me when the company despatched my draft. But I have visited self time they have unble to trace my darft.

They give me POD No. but unable to give me the courier company name without that I am unable to trace my courier.

Kindly resolve...
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S
shararth
from Bengaluru, Karnataka
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caller id

I m using spice since 2 year . my no is [protected] and my name is sharath. company has activated caller tune on this number without my permision and stole 50 Rs from my account.but still i silent and i recharge of 50 rs again.. but company has again steeling my 30 Rs money again.i lost 8o rs only in 5 days. Now it's enough I m going to take action against this company. I m going to change all my faimily members and friends numbers fisrt.there...
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S
shararth
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate caller tune

sir this is my cell no. [protected]. I'm not interested to use the caller song service . please deactivate my caller song with in 2 days. i shall be grateful to you....
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A
anu anto kallerey
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost moblie

I have lost my Nokia mobile phone which was having spice sim card with telephone no. [protected] issued at Bangalore, karnataka in the name of ANU ANTO KALLEREY. I am trying to contact SpiceCustomer Service to inform that I have lost my afore said mobile. Unfortunately they asked me to come down to the office or submit a complaint online.hereby I request you to please block the number....
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D
Dinesh Kumar
from Delhi, Delhi
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Lifelong plan become 1 year plan.

My Name is DINESH KUMAR). My Number is [protected]. A year ago, when I got a call from customer care of spice about new plan, then I got impressed and taken a SPICE lifelong plan with Rs.562 and Rs. 25 per month for my post-paid mobile in Phagwara, Punjab. Now situation is they are saying this plan is for 1 year only, for next year you have to pay again. Now when asked them, their reply is "Who said you like this.. Do you have any...
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G
Gurinder singh
from Vadodara, Gujarat
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activate caller song and listening song service without of per mission

I m using spice since 2 year . my no is [protected] and my name is gurinder singh. company has activated caller tune on this number without my permision and stole 50 Rs from my account.but still i silent and i recharge of 50 rs again.. but company has again steeling my 30 Rs money again.i lost 8o rs only in 5 days. Now it's enough I m going to take action against this company. I m going to change all my faimily members and friends numbers...
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C
Chakri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No mobile SPICE D88n software updates

Hi,
I have purchased SPICE D88n, company is not providing any software updates thru net,
Service centers are not at all responding to mail which I have dropped.
Please guide me how to get the software updates

Thanks,
Chakri...
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R
ruben
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

callertunes

i had downloaded the callertune jaded by aerosmith for the spice network in karnataka. Rather than having the song as my callertune some idiotic song has been set as my callertune and my balance has been deducted. So is there any toll free number that i can call and enquire about the state of work been done? And besides being a student it is very idiotic to rob people in such ways... I've never seen any network work in such an unorganised...
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G
Gurinder singh
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BILL

My name is Gurinder singh. I am from Punjab amtisar. I am having spice postpaid connection Number is [protected]. i paid my bill on 1382008 at MOBILE LINKS MAIN CHOWK SHAKTI NAGAR, AMRITSAR PAYMENT IS OF RS.500 BUT TILL TODAY 19/8/2008 MY PAYMENT IS NOT ADJUSTED FROM MY ACCOUNT AND EXCEEDED MY CREDIT LIMIT. I AM VERY FED UP WITH THIS PROBLEM IF IT WOULD NOT B SOUGHT OUT I HAVE 2 TAKE THEM IN COURT....
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G
Ganesh Kumar Shetty
from Hubli, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

caller tune

Dear Sir/Madam,

I want to activate a hindi song "Maa thuje salaam, Vande maatharam" As me Caller tune.
So I kindly request you to send Code for the above song and a number to which i could send sms so that i can activate the above song as my caller tune.


Thanking you,
Ganesh...
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Bikash Ranjan Meher
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Smart tunes (hello tunes)

Respected sir/madam
I want to know about some hello tune code. Its really need to me. the song are :- Tu jo naho hai to kuch bhi nahi (vo lamhe), Chale bhi aao kaha chupe ho sanam hamare (madhosi).
I hope you sent me a song codes in my mobile phone. My number is [protected]. please send me a code.
Thank's
Your Sincearly
zafar siddiqi (jabalpur)...
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J
Jose Chacko
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized caller tone download and charging thereof

I am writing this to let you know about the way Spice Telecom (Karnataka) has been breaching practices of fair trading and functioning in a way that, I am sure would constitute deliberate deception.

1. I have been getting unsolicited text messages from Spice in spite of choosing not to have these; these are practically sent every few minutes that has been interrupting my work . I work in a busy intensive care unit of a high...
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JAYANT HERAMB MEDHI
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery

I have booked Spice Mobile S-640 in October 2007
I got SMS on 28/10/2007 for order confirmation. No. is[protected]
I was informed that product will reach within 14 days.

But till today 28.11.2007 I have not received yet. I called up 3-4 times but every time a I was asked to wait for a week.

An amount of Rs. 3000 was immediatelt debited to credit card.
I was denied the EMI facility and cheque...
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