Springwel Mattresses Pvt Ltd Complaints & Reviews

I am filing this complaint against Springwel Mattress for gross deficiency in service, failure to honor warranty obligations, prolonged and unexplained delays, misleading communication, and causing unnecessary mental harassment.

I had raised a warranty-related complaint regarding my Springwel mattress through Support Ticket #1245 (https://sleepycat-help.freshdesk.com/support/tickets/1245). Despite the complaint being registered...

I had placed an order of mattress on[protected] order id SW1507, amount of 8026.55 INR, it was not delivered on time. However, even after repeated follow-ups, the product was not delivered on time, & I was left with no choice but to purchase a mattress offline as I was expecting guest at home. Due to this delay, I raised a cancellation request for the order on Oct-4th

It has now been over 2 months, and despite continue follow-ups...