Ssmms Complaints & Reviews

I have done 1 payment on 9th Feb 23 but payment failed .that refund amount credited on 13th Feb 23 .but payment amount 13094/- but credit 8565/- amount difference so a raised complaint by mail but I am not received any reply complaint number also so visited by site I will provide all details on check and send my total amount as soon as possible
Dear Gundeboina Ramu,
Your payment for the Order with Reference number EBSB0902F6A94A385...

I have made a transaction on SSMMMS website on May28 2019, 12:05 pm, the money got deducted order was not confirmed, I contacted Bank and EBS also, they said to contact APTOnline, it has been a 12 days, Since my money got deducted
for reference:
10422 28-MAY-19 12:05:[protected]|L214282APTOnline ZZTAX|IB/TECHP/[protected]/L214282APTOnline|IB/51773678

Payment ID :[protected]
Merchant Ref no : EBS2805C433C3688....