Suburban Diagnostics Complaints & Reviews

I had booked online appointment for USG of my husband today at Suburban Diagnostic Borivali west centre above Tanishq. At the time of booking appointment I had clarified that I will make online or gpay payment. When my husband went for sonography at 6 pm the lady sitting at reception and one Mr Sachin Salunkhe( I got his number through true caller since my husband forgot his cell and called me from his number ) insisted on cash payment and...

Awaiting for ECG report. ECG report was performed at their Thane centre, next to RMall, Ghodbunder Road on 22bd March 2023 at 2.30 pm We were promised to send the report by email by 5pm same day. It's 8.45 pm now. And my five emails and two phone reminders to them. They did not send the report. We need to start medication depending on the report. This is utter nonsense. Utter negligence....

I went to airoli 3 suburban diagnostics for covid check up, they said the report will be available @ 7 pm, we confirmed multiple times and also informed her that i have a flight on the same day and will need the report, however they said for sure you will get the report, and when called to collect the report they kept on postponing the time and then later they closed the lab and there was no response from any of the employee. Worst diagnostics...

Test for RTPCR test conduction on 28th of Oct, At Suburban diagnostic Madgoan, The Lab technician had come home but wasn’t with the ppe kit and sample collected at 9am in the morning while the reporting time stated on the report as 12:40pm which is almost 3 hrs 40 mins later indicated on the report, Report received on 29th stating the 8 year old Child was positive with Covid. Which truly indicates the test wasn't conducted correctly.br...

Firstly want to say that they have a collaboration with UMARJI MOTHER AND CARE in Balewadi and I was referred by my Obstetrician to Umarji for a Combined test that included NT Scan and blood sample for double marker. My NT scan went well followed by my blood samples collected by Suburban on the same day. I was said I should receive my samples by the following week which I actually did not and instead I was called for 2nd sample as they stated...

On Thursday, June 04, 2021 I had an appointment for a USG examination at 11:00 Hrs. at the Lulla Nagar, Bibwewadi - Kondhwa Road Centre. SID no.[protected].
On visiting the washroom at the centre, I found there was no soap in the dispensing bottle. It did contain about 5 mm of some very diluted water giving the impression of soap.
I pointed this out to the reception staff. They made a phone call to somebody upstairs. After...

We have requested for RT PCR test on 8th April 2021 at around 1:30 p.m. but the sample was collected on 8th April 2021 at 7:15 p.m.
till yesterday there was no response regarding test results we have been following for the reports vigorously and could not manage to get the favourable response.
today, on 13 April 2021 we have received the reports at 12:10 p.m. the time and date parameters mentioned under report are absolutely...

We had booked for test and swab samples collected on 8 th April afternoon n were promised reports within 24 hours but after 60 hours reports not ready n still they say another 18 to 24 hours.
Need explanation for the delay or request refund with written apologies.
Reply appreciated....

I had made an online appointment of Covid test and done prepayment online, but had cancelled the appointments the next day and was told that the refund would come to me within 14 days. As requested I had emailed the details to the given email ID the same day.
There was no confirmation email or anything that i recd. and when i checked about it again on the customer service no., they said its not needed and the refund will be received....

Hi,
My name is anil nazareth, today i. E 12.11.19 at 9.30 am i took my son nathan for blood check-up at vartak nagar branch, thane w. My son is 8 years old and had earlier done 2 blood test in the vartak nagar branch, last blood test for my son was done on 14th nov 2018.
Today at the vartak nagar branch bhavna zethwa refused to do his blood test. When i inquired the reason for not doing the test, i was informed by her that...

Today morning I had gone to suburban diagnostic Kandivali West, to get my ÇA 125 blood test and sonography of my abdomen done. The staff told me to collect the reports by 4.30 in the evening. My daughter went to collect the report. But they were unable to trace it. The staff were in a hurry to go home telling us to come next morning. They could manage to send blood report on my email. But I m still awaiting sonography report. I have an appointment...

This has happened with my 2 years old son. He was having dysentery for 2 days so after contacting with the doctor i took his stool for routine check up in the suburban diagnostics in mahavirnagar branch in kandivli west on 18 july 2017 in morning at 9 i clock. After making the payments i was assured by the team in that branch that i would get the report before five in the evening the same day. But when i went to the center to collect the...

Dear Sir,

I am Mrs. Munish Singh would like to tell that I had called up Suburban Diagnostics Centre at Malad 104, Bhoomi Castle, Opp. Goregaon Sports Club, Link Road, Malad (West), Mumbai - 400064
Tel.: +[protected] / 43 / 44

I spoke at the reception on 31st August 2012 related to Executive Health Checkup whereby I requested the reception person to email me the test details so that I can take an appointment...

I Mrs. Munish Singh, would like to tell that I had called up Suburban Diagnostics Centre at Malad 104, Bhoomi Castle, Opp. Goregaon Sports Club,
Link Road, Malad (West), Mumbai - 400064
Tel.: +[protected] / 43 / 44

I spoke at the reception on 31st August 2012 related to Executive Health Checkup whereby I requested the reception person to email me the test details so that I can take an appointment for my Husband...